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Germain Cadillac of Easton

Columbus, OH

4.1
413 Reviews

4200 Morse Crossing

Columbus, OH

43219

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Showing 413 reviews

March 21, 2016

My experience at Germaine and with Neil I have 15 years in medical sales and can tell you that my experience with Neil was fantastic. He was very professional and assisted me with all my nee More

by Dgibson1336
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Daniels
May 18, 2016 -

Germain Cadillac of Easton responded

Neil is fantastic at what he does as he keeps the best interest of our customers at heart. Thank you for sharing your experience and for your recommendation of Neil. Best Regards, Kenny Quinn General Manager

March 13, 2016

Marc Rieser - One of the best. I have worked with many personalities in my career as a Petroleum Landman/Real Estate Broker and Marc is close to the top of the list when it comes to More

by Fred Kinsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Peterson, Marc Rieser
May 18, 2016 -

Germain Cadillac of Easton responded

That's great to hear. Thank you for choosing Germain Cadillac of Easton for your recent car purchase and for leaving us this great review. Please do not hesitate to let us know if there is anything else you need. Best Regards, Kenny Quinn General Manager

March 11, 2016

Great Salesman I worked with Marc Rieser he was able to get me a vehicle I really love. He has also helped me post purchase getting some minor cosmetic things resolv More

by Adrienne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Rieser
May 18, 2016 -

Germain Cadillac of Easton responded

Thank you for telling us about your experience with Marc. We are happy to hear he provided you a great experience before, during and after the sale. Best Regards, Kenny Quinn General Manager

March 05, 2016

Easy to buy Mike is a no pressure sales person and very helpful. He got the deal done. It was a good experience! I would highly recommended Mike and the dealersh More

by Marla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Perkins
May 18, 2016 -

Germain Cadillac of Easton responded

We're pleased to know the Mike could make your experience go so smoothly. Thank you for taking the time to let us know. Enjoy your new car. Best Regards, Kenny Quinn General Manager

March 05, 2016

My Experience was the Worst, then this Guy Shows Up! I seriously had the WORST experience ever, then everything was made right and I couldn't be happier. To make a very long story as short as possible More

by mae09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Quinn, Mike Perkins
May 18, 2016 -

Germain Cadillac of Easton responded

We sincerely apologize for the concerns you had when you first visited and thank you for allowing us the opportunity to turn your visit around as well as address the concerns with your vehicle. Our team is truly dedicated to providing a positive customer experience and we thank you for sharing yours. Best Regards, Kenny Quinn General Manager

February 27, 2016

Used Truck Purchase Traveled over 2 hours to purchase a used truck from this dealership. Everyone was very helpful and easy to work with. Overall great experience. Tha More

by Big D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Rieser
May 18, 2016 -

Germain Cadillac of Easton responded

Thank you for making the trip to Columbus and allowing us the opportunity to earn you business. Best Regards, Kenny Quinn General Manager

February 26, 2016

This is the BEST dealership you could EVER visit (seriously) This was our first time ever buying a car at a dealership (altho we've visited quite a few) and oh my goodness what an incredible place to BE! You abs More

by ThanksAMillion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Anderson
May 18, 2016 -

Germain Cadillac of Easton responded

Thank you for telling us about your recent experience with our team! We're happy we could provide you with great customer service and answer any questions you had through your deliberation process. Be sure to come and visit all of us again sometime soon! Best Regards, Kenny Quinn General Manager

February 20, 2016

Quality, professional, fair This is my second preowned Cadillac purchase with Germain. As expected, they had a full compliment of vehicles to choose from. However I didn't see wh More

by Deanp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Quinn, Marc Rieser
Mar 02, 2016 -

Germain Cadillac of Easton responded

Congratulations on your purchase!! We truly value your business and your loyalty to us here at Germain Cadillac of Easton, and we are so pleased to hear that Marc was able to assist in finding you the perfect XTS Platinum!! Please let us know if there is anything else that we can do for you!!

February 20, 2016

Marc Rieser was fantastic !!!!! It's not often that my expectations of service above and beyond is met....but, Marc Reiser certainly provided that experience along with the other tea More

by Smith Chiropractic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck in Finance, Marc Rieser
May 18, 2016 -

Germain Cadillac of Easton responded

Thank you for sharing your thoughts with us, Gregory! Customer service is very important to us and we are glad everything was handled to your satisfaction. Let us know if we can do anything else for you! We look forward to continuing to provide you with quality service for years to come. Best Regards, Kenny Quinn General Manager

February 17, 2016

Got me in the right car for me at the right price. I was very pleased with the level of service I received during and after the buying process. I am one of those that dislikes buying a car and always l More

by nyinohio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Austin, Marc Rieser
Mar 02, 2016 -

Germain Cadillac of Easton responded

Congratulations on your new ride!! We are so happy to hear that your experience was a positive one, and we look forward to assisting again when you are back in the market!!

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