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Germain Cadillac of Easton

Columbus, OH

4.1
413 Reviews

4200 Morse Crossing

Columbus, OH

43219

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Showing 413 reviews

June 14, 2016

A+ Experience. Couldn't be happier! An absolutely wonderful experience from start to finish. I never could have imagined the car buying experience could be so painless and pleasant. From More

by LFAN614
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Rieser
Jun 16, 2016 -

Germain Cadillac of Easton responded

Thank you so much for taking the time to leave us your positive thoughts and experience at Germain Cadillac of Easton. We are so pleased to hear that Marc was able to make your car buying experience a pleasant one. We look forward to seeing you in the future. Congratulations on your new car!

June 07, 2016

Marc Rieser Excellent experience. Well coordinated delivery. A pleasure to deal with. Marc is A++++. Will be the first one I call when it's time for a new car. More

by MotoFusi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Rieser
Jun 09, 2016 -

Germain Cadillac of Easton responded

Thank you so much for the positive review! We truly value your business and your overall satisfaction with us here at Germain. We look forward to working with you again in the future!!

May 17, 2016

Outstanding used car purchase experience From the minute we walked in to the dealership we were treated with respect. Everyone we talked to seemed genuine, helpful and happy to be there. More

by Steve Shroyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Daniels
May 18, 2016 -

Germain Cadillac of Easton responded

We are happy to know that Neil and our service department provided you an outstanding car buying experience. Thank you for sharing. Best Regards, Kenny Quinn General Manager

May 17, 2016

New car purchase Dealt with Marc Rieser with the purchase of a new Cadillac. He is a great salesperson. He wasn't pushy at all and listened to what I was looking for. More

by Bill Thompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Rieser
May 18, 2016 -

Germain Cadillac of Easton responded

Thank you for the positive feedback regarding your experience with Marc. Your business as is your kind words are greatly appreciated. Best Regards, Kenny Quinn General Manager

May 16, 2016

Made my first car buying experience very easy! I was very nervous about my first car purchase from a larger dealership like Germain but Neil was great. Walked me right through the process and made More

by roger14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Peterson, Neil Daniels
May 18, 2016 -

Germain Cadillac of Easton responded

Congratulations on your new car, we know you are going to continue to love it. We appreciate your kind words regarding your experience with Neil. Enjoy the road. Best Regards, Kenny Quinn General Manager

May 06, 2016

Internet research to a great personal sales experience Don't be intimidated by the big named dealer and fancy space. I experienced excellent customer service from Neil Daniels. He called me quickly after I More

by NewMini4463
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Daniels
May 18, 2016 -

Germain Cadillac of Easton responded

Neil enjoys providing our guests such positive experiences. Thank you for sharing yours. Best Regards, Kenny Quinn General Manager

May 04, 2016

Easy to work with Worked with Mark to get a used car. He was knowledgeable and not pushy. Easy to get a hold of and responded quickly to emails. We are satisfied! More

by BReichley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Rieser
May 18, 2016 -

Germain Cadillac of Easton responded

Our team is thrilled to know that you are satisfied with your experience with Marc. Marc is great at providing quality service as he is dedicated to each and every customer. Best Regards, Kenny Quinn General Manager

April 16, 2016

No hassle, no problems! Marc immediately responded to an email. We spoke a few time, agreed on a price and purchased vehicle without test driving it or seeing first. His wor More

by Denali2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Rieser
Apr 29, 2016 -

Germain Cadillac of Easton responded

Congratulations on your new purchase! We are so excited to welcome you to the Germain family and we look forward to taking care of you for many years to come!!

March 31, 2016

Outstanding buying experience Not only did Germain have the cleanest and nicest car I was looking for, but my sale rep Marc, was outstanding. Even though he had some other appointm More

by Pilot owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Austin, Marc Rieser
Apr 07, 2016 -

Germain Cadillac of Easton responded

We sincerely appreciate your great review on Marc and experience here at Germain Cadillac of Easton! Complete customer satisfaction is our ultimate priority, and we look forward to delivering the same level of service again in the future!

March 28, 2016

Cadillac Escalade Purchase This is the 2nd vehicle that I have purchased from Germain Cadillac and once again it has been a great experience. My sales professional, Marc Rieser More

by rufus123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Quinn, Matt Frech, Marc Rieser
May 18, 2016 -

Germain Cadillac of Easton responded

Thank you for allowing Marc and I the opportunity to once again earn your business. Our team is dedicated to providing our customers the ultimate customer experience and we are thrilled you are completely satisfied. Matt and our service team look forward to continuing to provide you with quality service as do we. Best Regards, Kenny Quinn General Manager

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