Germain Cadillac of Easton
Columbus, OH
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A+ Experience. Couldn't be happier! An absolutely wonderful experience from start to finish. I never could have imagined the car buying experience could be so painless and pleasant. From An absolutely wonderful experience from start to finish. I never could have imagined the car buying experience could be so painless and pleasant. From the moment we walked in the door, we were greeted with friendly and genuinely helpful individuls. Marc was awesome. The process was seamless, enjoyable, quick--and the result perfect! Top tier products and service. This is the best place to purchase a car around, and Marc couldn't have been a better person to work with. Cannot wait to return when it is time for our family to purchase our next car. Thank you for such a great experience! A+ all around! Highly recommend! More
Marc Rieser Excellent experience. Well coordinated delivery. A pleasure to deal with. Marc is A++++. Will be the first one I call when it's time for a new car. Excellent experience. Well coordinated delivery. A pleasure to deal with. Marc is A++++. Will be the first one I call when it's time for a new car. More
Outstanding used car purchase experience From the minute we walked in to the dealership we were treated with respect. Everyone we talked to seemed genuine, helpful and happy to be there. From the minute we walked in to the dealership we were treated with respect. Everyone we talked to seemed genuine, helpful and happy to be there. Neil answered all our questions and made us feel as though we were his top priority. The car was as advertised. No high pressure or silly games. We were able to drive home with the car in just a few hours. Neil and the service department went the extra mile for us by chasing down a replacement bulb for a burned out fog light while we were in town so that we wouldn't have to spend another half a day coming back. More
New car purchase Dealt with Marc Rieser with the purchase of a new Cadillac. He is a great salesperson. He wasn't pushy at all and listened to what I was looking for. Dealt with Marc Rieser with the purchase of a new Cadillac. He is a great salesperson. He wasn't pushy at all and listened to what I was looking for. The process from start to finish was extremely easy. I would definitely buy a car from Marc again. More
Made my first car buying experience very easy! I was very nervous about my first car purchase from a larger dealership like Germain but Neil was great. Walked me right through the process and made I was very nervous about my first car purchase from a larger dealership like Germain but Neil was great. Walked me right through the process and made some great recommendations on things I wasn't even aware of. Really appreciate his help and love the new car More
Internet research to a great personal sales experience Don't be intimidated by the big named dealer and fancy space. I experienced excellent customer service from Neil Daniels. He called me quickly after I Don't be intimidated by the big named dealer and fancy space. I experienced excellent customer service from Neil Daniels. He called me quickly after I expressed interest in a car on line. Had the vehicle ready for me to test drive and financing complete. It was a pleasant and seemless purchase. More
Easy to work with Worked with Mark to get a used car. He was knowledgeable and not pushy. Easy to get a hold of and responded quickly to emails. We are satisfied! Worked with Mark to get a used car. He was knowledgeable and not pushy. Easy to get a hold of and responded quickly to emails. We are satisfied! More
No hassle, no problems! Marc immediately responded to an email. We spoke a few time, agreed on a price and purchased vehicle without test driving it or seeing first. His wor Marc immediately responded to an email. We spoke a few time, agreed on a price and purchased vehicle without test driving it or seeing first. His word was true and they delivered a great vehicle and great deal! We couldn't be happier with how Marc and the dealership took care of us especially without ever stepping foot inside! I plan to buy from Marc again!! I would recommend this dealership and Marc Rieser to anyone. He was very laid back and was not pushy. Extremely easy to deal with and talk to. I live in Illinois and wish there were dealerships like this locally around here. More
Outstanding buying experience Not only did Germain have the cleanest and nicest car I was looking for, but my sale rep Marc, was outstanding. Even though he had some other appointm Not only did Germain have the cleanest and nicest car I was looking for, but my sale rep Marc, was outstanding. Even though he had some other appointments, he made time for me at the end of the day I came in and he stayed in contact with me in a sincere and non-stalker way after we met, he got me a great deal on financing and allowed us to close the deal on a Saturday afternoon in a couple of hours. Exactly what car buying should be. More
Cadillac Escalade Purchase This is the 2nd vehicle that I have purchased from Germain Cadillac and once again it has been a great experience. My sales professional, Marc Rieser This is the 2nd vehicle that I have purchased from Germain Cadillac and once again it has been a great experience. My sales professional, Marc Rieser has to be the "MVP of sales" for central Ohio. Marc knew exactly what I was searching for and knows that I will not settle for mediocre. Kenny Quinn utilized his vast knowledge of the market in locating a lightly used Cadillac Escalade Premium which are not easy vehicles to locate given their different badging from common Escalades. Once the vehicle arrived, Marc immediately reached out to me within hours and the process moved quickly. I was in my vehicle (cleanup, certified process, etc) within the week. Kenny and Marc will continue to get my business. They have earned it. Matt French in service is very customer focused and rounds out a great Germain team. More