Germain Cadillac of Easton
Columbus, OH
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Quick Responses and Extremely Polite When calling about the vehicle in question Neil was very quick to tell if the vehicle was still available and was willing to provide any information n When calling about the vehicle in question Neil was very quick to tell if the vehicle was still available and was willing to provide any information needed about the vehicle. When arriving at the dealership to check out the vehicle Neil had the vehicle pulled up to the door and warmed up for a test drive. Neil was very straight forward about pricing of the vehicle and very helpful with finding the best financing options too. All in all, Neil was the best dealer I have ever dealt with. More
Excellent experience with Neil! My wife and I were very impressed with Neil and the entire staff at the dealership. Neil was entirely up-front, transparent, and professional. He we My wife and I were very impressed with Neil and the entire staff at the dealership. Neil was entirely up-front, transparent, and professional. He went over and above to make sure that our experience was smooth and stress free. More
Exceeded my buying experience! My husband and I purchased a used Buick Enclave. I do not like buying cars or the buying experience. Upon walking into Germain Cadillac we were met My husband and I purchased a used Buick Enclave. I do not like buying cars or the buying experience. Upon walking into Germain Cadillac we were met by a very professional Sales Consultant Brad. From then on, the experience of test driving, agreeing on a price and financing the Enclave was quick and painless. Brad who was our Sales Consultant and Ryan in the Finance Department made my experience a positive one. I would say to anyone looking to purchase a vehicle and want a comfortable buying experience this is certainly the place and Brad/Ryan are the professionals to work with. Thanks for your service. More
Best dealership experience ever I dread buying vehicles, and I came in with less-than-desirable credit so I was even less thrilled to shop for a car. From first contact, Brad was ve I dread buying vehicles, and I came in with less-than-desirable credit so I was even less thrilled to shop for a car. From first contact, Brad was very laid back and honest with my credit options which was a huge help. Ryan made the financing incredibly simple to understand as well, and didn't attempt to up-sell me on a ton of options. Overall it was a great experience and I'm very happy with my vehicle. More
Brad Martinkovich and Ryan Laymon at Germain Cadillac My story begins with surfing the internet for the purpose of finding a certified 2014 Cadillac Escalade. My internet surf at an airline VIP lounge whi My story begins with surfing the internet for the purpose of finding a certified 2014 Cadillac Escalade. My internet surf at an airline VIP lounge while in transit to visit a customer in Sao Paulo Brazil. The search led me to Germain Cadillac and before I boarded my flight I sent an email requesting info on a particular vehicle I saw on line. To my surprise, Brad response was prompt and concise --to the point. While I was away, Brad kept in touch. When I returned home Brad worked around my schedule. Finally, on a chilly Saturday morning, we met at Germain to discuss the vehicle I had in mind. Usually car salesman ten to be a bit pushy, however I did not have that experience with Brad. From the moment we met, to the minute we closed on the car Brad spent every minute ensuring I knew all about the vehicle I wanted and educating me on other vehicles available. Total 100% customer care. Ryan comes in the picture as the paperwork guy! Giving it all he got to ascertain that my purchase is well financed and protected! Also sharing his travel experiences as I signed and signed the required paperwork. Thanks to these two gentlemen I drove the car I wanted home! The car is one thing because anyone can push you to buy a car, however these two gentlemen showed they cared and professionalism. Got my car and at the same time I made two new friends! More
Used Cadillac CTS-V purchase Germain had a Cadillac posted for sale on the internet. I live in Atlanta and Germain is in Ohio. When I called I was put through to Neil. My decision Germain had a Cadillac posted for sale on the internet. I live in Atlanta and Germain is in Ohio. When I called I was put through to Neil. My decision to purchase the car would have to be made based on the information and pictures on the internet as well as information I received from the dealership. This is a lot of money to commit to purchasing a vehicle site unseen. Neil was very responsive and thorough in answering all my questions. He was dependable, timely in returning phone calls and provided me with all the information I requested. Based on my dealings with Neil I decided to move forward with the purchase. They shipped the car to my residence. Once I received the car I inspected it to insure the condition was advertised. I expected the car would have a few unexpected flaws....there were not any. To my surprise the car was just as Neil had described it and in much better condition than I expected. Nearly new condition. Thanks Neil for your excellent service and making my car buying experience a pleasure! More
Excellent Experience! Completely satisfied with the exceptional customer service that we received. Marc was a true professional who cares about the entire experience of pu Completely satisfied with the exceptional customer service that we received. Marc was a true professional who cares about the entire experience of purchasing a car. Start to finish I am more than pleased with the beautiful car and service that we received. More
No pressure I’ve bought 3 used cars in the last 4 years this was by far my best experience. Mike worked with all my needs & budget. I’ve bought 3 used cars in the last 4 years this was by far my best experience. Mike worked with all my needs & budget. More
One of the Most reliable dealerships, I would give them a 5+ star rating now, they are true to there word, received my check today for the torn bumper. I just love these guys. still gettin I would give them a 5+ star rating now, they are true to there word, received my check today for the torn bumper. I just love these guys. still getting compliments on my beautiful cadillac coupe. I will refer all my friends to you guys, You are definately one of the best to work with. Deborah Cobb, Rocky Mount NC. I will be doing business with you again.!!KUDOOS More
Easy to work with My husband and I have leased quite a few cars from Germain Cadillac over the years and have always been satisfied. Brad is honest and has always been My husband and I have leased quite a few cars from Germain Cadillac over the years and have always been satisfied. Brad is honest and has always been very responsive to all my texts no matter what time of day or night. I am a satisfied customer! More