Germain Cadillac of Easton

Purchase a used Cadillac xxx less than three car was inspected by the dealership and the wrong tires were placed on the car. Two of the tires were a bald. Return back to the dealership to have this matt inspected by the dealership and the wrong tires were placed on the car. Two of the tires were a bald. Return back to the dealership to have this matter resolved, and I was told by the general manager, D’Lacey Stith That the car is a used car and that they can just swap out the tires from the back And put them in the front and put the ball tires in the back. When asked for him to come and look at the four tires, his response was no and that we know our product, but we am purchasing the vehicle. General manager, D’Lacey stated that They had invested in the car and had replace new tires on the back of the car. I would never purchase a car through him as a general manager, and I question if for sure he knows the brand ! More

Make it back to you and keep in touch with you everyday you can't ask for much more than that you can't ask for much more than that More

Corey was great to work with. He made the process go quickly and smoothly. Every staff I encountered during my purchase was friendly and professional He made the process go quickly and smoothly. Every staff I encountered during my purchase was friendly and professional More

Great salesperson and finanace mgr to work with car was detailed and clean. They did a couple small touch up on paint issues with no questions. Also Provided a full tank of gas and a full over inspection detailed and clean. They did a couple small touch up on paint issues with no questions. Also Provided a full tank of gas and a full over inspection to make sure car was to my satisfaction completely. One of the best car buying experiences with a dealer I’ve ever had More

Service is sub par. Treat you like a car dummy. Tell you things that aren’t true just to get rid of you Treat you like a car dummy. Tell you things that aren’t true just to get rid of you More

Never heard a word from them. Even tried their website and never got a response Even tried their website and never got a response More

The ability to work with a customer Does not exist, I told you that I was very interested in the Toyota several days I tried to get together with the salesman and I told him I drive a semi truck, not alw told you that I was very interested in the Toyota several days I tried to get together with the salesman and I told him I drive a semi truck, not always sure when I get back in, we tried several nights to get together and even had a bank loan ready to go, I said for sure I would be there Friday and had my down payment ready. I got in at two O'Clock and called him and another salesman said he went to the dentist and the salesman also said the car had been sold that morning. You guys suck. More

My grand-daughter Kaitlyn was buying her first car ever, a few weeks ago. Adam was so kind and helped us navigate the system. He made that experience wonderful for us both. Debbie Brown a few weeks ago. Adam was so kind and helped us navigate the system. He made that experience wonderful for us both. Debbie Brown More

Germain Cadillac offered an exceptional buying experience, especially given it was done virtually and from out of state. Mike Perkins was friendly and responsive to work with. Zach Nugan exceede experience, especially given it was done virtually and from out of state. Mike Perkins was friendly and responsive to work with. Zach Nugan exceeded my expectations in working through everything remotely and being able to quickly finish the deal when I arrived. My experience at Germain Cadillac, particularly with the team there, will have me shopping there the next time I'm in the market for a vehicle. Thank you Zach and Mike, still enjoying that CT6 with the Blackwing. More

Germain Cadillac Easton salesman Wes Echols made me sign a title in November 2020 and now in August 2021 and there was no notary present a car has been put into my name illegally by force from this man. I w a title in November 2020 and now in August 2021 and there was no notary present a car has been put into my name illegally by force from this man. I would like to report Their car dealership. More