Germain BMW of Naples - Service Center

Sebastian Murzanski was my Service Adviser. He was professional, communicative and knowledgeable. I'll make sure to ask for him again when I return my car for additional service. He was professional, communicative and knowledgeable. I'll make sure to ask for him again when I return my car for additional service. More

Chuck is always very professional and attentive. Great communication and Best customer service. Car is always serviced in a timely manner. Great communication and Best customer service. Car is always serviced in a timely manner. More

Great service by Advisor Tona Zannelli. Professional and efficient. Easy to do business with. Good people. Professional and efficient. Easy to do business with. Good people. More

Rhoel Gray was our service adviser. He was polite, knowledgeable and took time to explain the work needed. He was polite, knowledgeable and took time to explain the work needed. More

My service advisor was George Donovan. I owned a 2018 BMW convertible that was damaged during Hurricane Ian. George was my advisor during the time I owned it. I replaced that car with a I owned a 2018 BMW convertible that was damaged during Hurricane Ian. George was my advisor during the time I owned it. I replaced that car with a 2020 BMW that I purchased at your Davis Blvd. location. My maintenance contract was due to expire Oct. 10. I requested George to be my advisor last week to take care of that appointment. As before, he goes above and beyond service that is required! I would rate him the very best without equivocation! Barbara Casey More

Awesome service , staff is knowledgeable and pleasant . Efficient and reliable. I always feel my car is in good hands Efficient and reliable. I always feel my car is in good hands More

Chuck Griffith is always wonderful to work with! He is knowledgeable, super kind and transparent. The "good" rating is not about him at all, it was that the warranty insurance adjuster took too long He is knowledgeable, super kind and transparent. The "good" rating is not about him at all, it was that the warranty insurance adjuster took too long to come out causing our car to be in the shop for over a week. Knowing it was taking longer than usual, Chuck made sure we had access to a loaner car if we needed it. More

Chuck Griffith did a great job of communicating the issue and getting it fixed quickly I can always count on his great customer service and getting it fixed quickly I can always count on his great customer service More

Very welcoming. Friendly, helpful and professional staff. Always timely and easy to get an appointment . Friendly, helpful and professional staff. Always timely and easy to get an appointment . More

Sebastien did a great job. Wonderful customer service. Very professional and efficient attention to detail Wonderful customer service. Very professional and efficient attention to detail More