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Germain BMW of Naples

Naples, FL

4.9
2,481 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services. If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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11286 Tamiami Trail N

Naples, FL

34110

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Showing 2,481 reviews

August 03, 2024

Danny’s the man. Understands what you are looking for and gives that personalization that you rarely receive from other dealerships. He wants to help you find the rig More

by Tylerreichl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Casco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Mazzeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Germain BMW of Naples responded

Thank you! We're glad Danny made sure you had a great car buying experience, and that he helped you find the perfect car. We appreciate your recommendation and hope to work with you again in the future. Best Regards, Flavio Galasso General Manager

August 01, 2024

Derrick Brady was salesperson. We purchased the BMW X7 2025. Which we love .We had purchased a 2020 X7 2 years ago. He is patient, very knowledgeable of the product. He is never More

by SC boy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Cullinan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Robaina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Germain BMW of Naples responded

Thanks so much for your stellar review of Derrick! Nothing means more to us than your satisfaction, so we're pleased he did everything he could to ensure an exceptional experience. Congratulations! Best wishes for amazing travels in your new BMW! Best Regards, Flavio Galasso General Manager

August 01, 2024

Chuck has been our service advisor since we moved here. Wouldn’t go to anyone else. Superior service!!!!! More

by wmercha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Germain BMW of Naples responded

We appreciate your business and kind words for Chuck. He is certainly dedicated to customer satisfaction and we are fortunate to have him as a member of our team of professionals. Best Regards, Flavio Galasso General Manager

July 31, 2024

We had an excellent experience with Danny Mazzeo at Germain BMW. He was very knowledgeable about the vehicles and helpful in finding us what we were looking for. Danny was the perfect mix of profession More

by jmartin17201
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Mazzeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pineros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Murzanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Germain BMW of Naples responded

Your continued business and positive feedback are greatly appreciated. We know Danny enjoyed assisting you with your automotive needs and is always available to support you throughout your ownership experience. Best Regards, Flavio Galasso General Manager

July 30, 2024

Service work is always good. Christine Barta did a good job. The dealership needs more loaner vehicles when a customer brings a car in for service. More

by Steve Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Barta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Germain BMW of Naples responded

We thank you for choosing Germain BMW of Naples for your automotive service needs as well as for providing feedback. Best Regards, Flavio Galasso General Manager

July 30, 2024

Jeremy was very helpful in solving the problem with my BMW. We decided on a course of action which made perfect sense and my car is responding well. He was flexible with scheduling to get my car in righ More

by amportho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Bongle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Germain BMW of Naples responded

Jeremy and our team work hard to ensure your complete satisfaction and meeting all your expectations. We are also happy to know that you enjoyed a great cup of coffee while you waited with us. Best Regards, Flavio Galasso General Manager

July 29, 2024

From Sales (David) to Service (Chuck) I have received A+ attention to all of my needs, questions & requirements to get me on the road again. Highly recommend Germain BMW for your next car experience. More

by Mitch2syc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Germain BMW of Naples responded

We really appreciate the amazing review. We strive to always provide exceptional service to meet our client’s quality expectations. Best Regards, Flavio Galasso General Manager

July 25, 2024

I have bought a new car with Ken Bednar at Germain BMW and got an amazing experience. He was knowledgeable and very professional explaining everything about the car options and financing. I also have been More

by saleks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Bongle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Bednar, JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Buckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Germain BMW of Naples responded

Congratulations on your new BMW. Thank you for your kind words and for taking the time to leave us this 5-star review. It is wonderful to hear that we were able to provide you with the excellent sales and service experiences we strive to provide all our customers. We look forward to working with you again in the future. Best Regards, Flavio Galasso General Manager

July 25, 2024

This dealership has been great dealing with the our purchase. It was an absolute pleasure working with Danny Mazzeo. He was very professional and very helpful with our purchase. More

by Wierbacks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Mazzeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Germain BMW of Naples responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with Danny. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Best Regards, Flavio Galasso General Manager

July 22, 2024

This was our first experience with BMW. Oscar Matamoros is a true professional! He was knowledgeable, patient, and reliable. He took time with us and explained the different models, etc. W More

by faiga1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Matamoros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Germain BMW of Naples responded

Thank you so much for your wonderful review and recommendation! Providing quality and efficient sales experiences is so important to us, and we are pleased that Oscar's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We wish you safe travels in your new BMW! Best Regards, Flavio Galasso General Manager

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