Germain BMW of Naples

I took my wife's 330i in for routine maintenance yesterday, and as usual got great service from Chuck Griffith and his team. I highly recommend Germain BMW. yesterday, and as usual got great service from Chuck Griffith and his team. I highly recommend Germain BMW. More

Rhoel Gray is one of the best service advisors I have had in a long tome. He resolves any issue as reported any other matter quickly and thoroughly. in a long tome. He resolves any issue as reported any other matter quickly and thoroughly. More

Excellent experience with Danny Mazzeo on a new vehicle purchase. Professional, prompt, straightforward......couldn't ask for more and I would absolutely purchase from Danny/Germain again! purchase. Professional, prompt, straightforward......couldn't ask for more and I would absolutely purchase from Danny/Germain again! More

If all business's had the customer service that Chuck Griffith gives, the world would be a much better place. Thank you, Chuck! Griffith gives, the world would be a much better place. Thank you, Chuck! More

Absolutely phenomenal. Customer service amazing service. Chuck the service advisor always goes above and beyond. Customer service amazing service. Chuck the service advisor always goes above and beyond. More

Chuck Griffith, service advisor, provided highly professional and attentive service for my vehicle. He ensured my vehicle service was completed as scheduled and kept me updated on the the status. professional and attentive service for my vehicle. He ensured my vehicle service was completed as scheduled and kept me updated on the the status. More

Customer service is very good, and the representative Rhoel Grey is very helpful.with advising me on the vehicle status Rhoel Grey is very helpful.with advising me on the vehicle status More

Fair, prompt and responsive. Our service representative Rhoel Gray is always helpful and on top of things. Our service representative Rhoel Gray is always helpful and on top of things. More

Met with service advisor Christine Barta for covered maintenance service on my BMW. Christine was very courteous and insured all requested services were done. My car was washed and vacuumed and I was maintenance service on my BMW. Christine was very courteous and insured all requested services were done. My car was washed and vacuumed and I was able to pick it up as promised. More

I was casually searching for a new car, and within 15 minutes of browsing online (no exaggeration whatsoever), I stumbled across a gorgeous, gently used BMW at Germain BMW in Naples. I mean, I didn’t eve minutes of browsing online (no exaggeration whatsoever), I stumbled across a gorgeous, gently used BMW at Germain BMW in Naples. I mean, I didn’t even make it to page 2 of the search results. Now.. I live in Atlanta, which isn't too far from Naples but it's not exactly around the corner. With a busy travel schedule ahead, test driving or even seeing the car in person wasn’t really an option. Honestly, I thought I’d just ask a few questions and maybe find something similar closer to home. Enter Derrick Brady. From the moment he introduced himself, he enthusiastically rattled off all the amazing specs this BMW had. As I started doing some comparisons, I quickly found myself in uncharted territory—I was about to put a down payment on a car I had never seen, never driven, and knew almost nothing about since I’d never owned a luxury car before. Talk about stepping into the unknown! Derrick was incredibly reassuring and made the whole process smooth and stress-free. He gave me complete confidence in the car, even though I was essentially making a blind purchase on something so life-changing. My only real requirements? A car that wasn’t too big and one that would make noise if I got too close to anything (priorities, right?). At no point did I feel rushed or pressured—just completely supported. The craziest part? I had never even sat in the driver’s seat of a BMW before! I was totally new to the whole process of buying from a dealership, handling the finances, and figuring out how to get the car to me. I don't want to forget to mention the financial specialist who informed me about car maintenance as well. Special thank you to Igor Brazilier for teaching me more about the packages to help maintain my vehicle's longevity. In the end, I’m absolutely thrilled with my new car, and I couldn’t be more grateful for Derrick and his team's help. If you’re thinking about buying a car from Germain BMW, even from a distance, you’re in great hands! Thank you, Derrick, and Thank you, Igor. More