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Germain BMW of Naples
Naples, FL
2,696 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,696 reviews
August 18, 2025
Friendly and informed staff . Service completed in time and to my satisfaction. Jeremy Bongle, my service advisor, is great and always there to discuss and help with any issue. H Service completed in time and to my satisfaction. Jeremy Bongle, my service advisor, is great and always there to discuss and help with any issue. He is very thorough and makes sure I am completely satisfied with the work completed. More
by Judith
Employees Worked With
August 18, 2025
Many thanks for the excellent service I received by my service advisor Sebastian Murzanski. He kept me informed and ensured that all work was done. He explained clearly on what and why the work was nece service advisor Sebastian Murzanski. He kept me informed and ensured that all work was done. He explained clearly on what and why the work was necessary! More
by golf4daddy
Employees Worked With
August 15, 2025
Cory Hespeler takes excellent care of you and treats you like family! I highly recommend going to Cory for any service that your BMW might need! like family! I highly recommend going to Cory for any service that your BMW might need! More
by Ron
Employees Worked With
August 15, 2025
Chuck Griffith delivers great customer service and it’s always a pleasure to work with him. always a pleasure to work with him. More
by Christymangan
Employees Worked With
August 13, 2025
I have always found service at Germain to be of the highest standards. Cory Hespeler has done an exceptional job to ensure my car gets the highest degree of attention. He explains things well and his highest standards. Cory Hespeler has done an exceptional job to ensure my car gets the highest degree of attention. He explains things well and his explanations are accurate and complete. i also appreciate the video of the car's check for possible other issues. It served as reassurance everything else was good. I also found the entire staff to be friendly and going the extra mile to make my service a pleasant experience. More
by wabpro
Employees Worked With
August 08, 2025
Service department here is excellent. Namely Tona Zarrelli. She’s knowledgeable about my vehicle, helpful with repairs & insurance claims & extremely courteous! Namely Tona Zarrelli. She’s knowledgeable about my vehicle, helpful with repairs & insurance claims & extremely courteous! More
by Laurel Bunting
Employees Worked With
August 08, 2025
Corey Hespeler is my service agent. Corey provides excellent service. He listens well and takes the time to answer my questions with full knowledge and understanding of the vehicle. Corey provides excellent service. He listens well and takes the time to answer my questions with full knowledge and understanding of the vehicle. More
by terry
Employees Worked With
August 06, 2025
New to the area and having BMW's for the last 25 years I selected to take my x4 for an oil change and new tires. My service advisor was George. He took care of all of my needs and went above & beyond and o selected to take my x4 for an oil change and new tires. My service advisor was George. He took care of all of my needs and went above & beyond and offered the best customer service. In 2024 I went back as I needed new tires and a few items to take care of. Unfortunately, when I arrived and asked for him, and was informed of his recent passing, and I was given Christine Barta as my new advisor. She gave me a quote that I found to be very high and would not provide me with cost estimate and full breakdown of fees. I tried reaching her by phone and e-mail several times and all she would do is send me the same quote without a breakdown. I contacted the service manager who never responded to my request for the breakdown and never made an effort to reach me. Therefore, I ended up going to BMW of Ft. Meyers, as I could no longer trust this particular location. I have always used BMW dealerships and have had exceptional customer service as well as building strong relationships with my service advisors. For this reason, I give them a 1 star. If I cannot trust a dealership I will not do business with them. More
by AC
Employees Worked With
August 05, 2025
Jeremy Bongle at BWM of Naples is my service coordinator and he is awesome! He always responds to me very quickly. He is on top of everything and I never have to worry when I leave my car in his hands. 1 and he is awesome! He always responds to me very quickly. He is on top of everything and I never have to worry when I leave my car in his hands. 10 out of 10! More
by Beachside7241
August 05, 2025
Roberto Lopez assisted me in leading my 4th BMW from Germain BMW and he was amazing! I had an appt with a gentleman who happened to be out sick and Roberto stepped up and had me in my new car, same day Germain BMW and he was amazing! I had an appt with a gentleman who happened to be out sick and Roberto stepped up and had me in my new car, same day! More
by Ltbuhs
Employees Worked With
