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Germain BMW of Naples

Naples, FL

4.9
2,618 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services. If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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11286 Tamiami Trail N

Naples, FL

34110

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Showing 2,618 reviews

April 02, 2025

Ascena Darcin went out of her way to facilitate our transaction. She was professional - knowledgeable- and proficient! We would highly recommend her! More

by ssatz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ascena Darcin
Apr 03, 2025 -

Germain BMW of Naples responded

Thank you for stopping by to share positive feedback about Ascena! Your complete satisfaction means everything to us, so we're pleased to know she provided you with a supportive dealership experience. Don't hesitate to call if there should be anything else we may ever help you with. Best Regards, Flavio Galasso General Manager

Apr 03, 2025 -

ssatz responded

Flavio This is Steve satz I traded in my Lexus to you last week I just got a bill from Lexus for this months payment Please review and make sure Lexus has been paid off Thank you Steve satz

April 01, 2025

Rhoel Gray is an excellent professional. He managed my service appointment well and assisted me in modifying the software on my BMW. Kudos to Rhoel and thank you. More

by Neilmmoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Germain BMW of Naples responded

Rhoel is certainly dedicated to customer satisfaction and we are pleased to know your experience was the quality experience he is committed to delivering to our valued guests. Please let us know if you need anything further. Best Regards, Flavio Galasso General Manager

March 28, 2025

Chuck Griffith is the ultimate service leader. He is thorough, knowledgeable and communicative. A true professional. The service was done efficiently and competently. Five stars all around. More

by davidjsterner
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Germain BMW of Naples responded

Thank you for taking a moment to recognize Chuck's excellent work with the honor of your 5-star review. We're delighted he delivered a positive service visit for you and your BMW. We'll see you at your next appointment! Best Regards, Flavio Galasso General Manager

March 28, 2025

Chuck Griffith is extraordinary! He always goes above and beyond to provide us great service! Our 1999 M3 is getting up in age and needs tender loving care! Chuck always guides th More

by bnavratil67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Germain BMW of Naples responded

Thank you for taking the time to leave us this positive review! We are happy to hear that Chuck continues to get your BMW needs taken care of- quickly and efficiently. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Best Regards, Flavio Glasso General Manager

March 28, 2025

All good. Xxxxxxxxxxxxxx xxxxxxxxxxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx More

by ddhinmn
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Germain BMW of Naples responded

We are happy you had a positive experience wit Rhoel. Thank you for choosing Germain. Best Regards, Flavio Galasso General Manager

March 28, 2025

Patrick Dodard was our salesperson. He was kind, thoughtful and professional. He was clear on costs and expectations. I would highly recommend him for your salesperson! More

by Dianne A
Recommend Dealer
Yes
Employees Worked With
Patrick Dodard
Mar 31, 2025 -

Germain BMW of Naples responded

Thanks so much for your 5-star review, Dianne! We're pleased to know Patrick provided you with all the expertise and support you needed on your dealership visit. Congrats on the new BMW! We wish you all the joy and satisfaction your new vehicle has to offer. Thank you for choosing Germain BMW of Naples! Best Regards, Flavio Galasso General Manager

March 25, 2025

Excellent service model and focus on customer satisfaction. Great staff and excellent service advisors . Genuinely a best in class. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Murzanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Germain BMW of Naples responded

Rick, Hearing that you had a stellar experience is the best thing we could hope for! Your recommendation means a lot to us. We look forward to serving you for many years to come! Best Regards, Flavio Galasso General Manager

March 23, 2025

I have been a customer of BMW for over 25 years, and I can confidently say that they do produce the Ultimate Driving Machine. But what sets them apart is their Ultimate Service. Rhoel Gray is top-notch. More

by LANYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Germain BMW of Naples responded

Great to hear from you,. It's wonderful to know that you continue to have great experiences with Rhoel, and that he ensures that all of your needs and expectations are met each time you come in. We appreciate your business and look forward to seeing you at your next visit. Best Regards, Flavio Galasso General Manager

March 21, 2025

Getting my service scheduled and completed is a great experience with Tona Zarelli. Also, I have been very satisfied with the quality and professionalism of work performed. More

by rns1351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tona Zarrelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Germain BMW of Naples responded

Your complete satisfaction is our ultimate goal. Thank you for taking the time to highlight Tona in this kind review. We are thrilled to know she took great care of you during your visit. Best Regards, Flavio Galasso General Manager

March 20, 2025

This was my first BMW purchase. The Salesperson, Danny Mazzeo, was excellent. He was knowledgeable, informative, professional and above all, quick. One of my pet peeves with the nor More

by Billworcester
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danny Mazzeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Buckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Germain BMW of Naples responded

Can't thank you enough for honoring us with this fantastic feedback on Danny and your buying experience! Thank you for taking a moment to explain how satisfied you were with all the care and attention Danny provided in order for you to get the exact vehicle you wanted. We wish you all the best and happy journeys in your new BMW! Best Regards, Flavio Galasso General Manager

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