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Germain BMW of Naples

Naples, FL

4.9
2,591 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services. If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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11286 Tamiami Trail N

Naples, FL

34110

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Showing 2,591 reviews

March 11, 2025

Rhoel Gray provided excellent customer service and was able to get my car in quickly. Great communication and superb work. Germain is represented well by the service staff in Naples! More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Germain BMW of Naples responded

Rhoel is dedicated to customer satisfaction and we are happy it shined through during your recent visit. See you down the road. Best Regards, Flavio Galasso General Manager

March 05, 2025

My sales rep Roberto Lopez did an excellent job- I would highly recommend asking for him. More

by Jeff B
Recommend Dealer
Yes
Employees Worked With
Roberto Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Germain BMW of Naples responded

Your business and kind recommendation of Roberto are greatly appreciated. We know he will be honored to learn how much you appreciated his assistance. Best Regards, Flavio Galasso General Manager

March 05, 2025

David Brown and Sales Manager, David Walker Hughs were excellent to work with. They made the deal happen from finding the car we wanted to the trade in to delivery. More

by blfink
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Walker-Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Hespeler
Mar 05, 2025 -

Germain BMW of Naples responded

Thank you so much for this excellent review. We’re here to stick with our promise and deliver a quality guest experience. We really appreciate your business and support. Wishing you all the best. Best Regards, Flavio Galasso General Manager

March 05, 2025

Always have my cars serviced by Rhoel Gray who provides top notch customer service and attention to detail. More

by Jim Emmett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Germain BMW of Naples responded

We really appreciate the amazing review. Rhoel and our team strives to always provide exceptional service to meet our client’s quality expectations. Thank you for your continued business and trust in our team. Best Regards, Flavio Galasso General Manager

March 05, 2025

Sebastian Murzanski did a great job for me. Saved me a trip back for upcoming maintenance as well as getting me out the door quickly. More

by RES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Murzanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Germain BMW of Naples responded

We thank you for taking the time to leave Sebastian this kind review as well as for your business. Best Regards, Flavio Galasso General Manager

March 04, 2025

GERMAIN BMW is the only place I would ever buy my BMw. Klevis is the best salesman. Thank you for your hardworking getting me my Fifth BMW.!! More

by nanciez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Flavio Galasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Casco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klevis Toska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Robaina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Licciardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Buckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pineros
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Aristich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Germain BMW of Naples responded

Your business and trust in Klevis as your Client Advisor are greatly appreciated. We wish you many safe and pleasurable driving miles in your new BMW. Best Regards, Flavio Galasso General Manager

February 26, 2025

Tona Zarrelli is one of the best service advisors I’ve ever worked with. I’ve owned several BMWs, many Mercedes, two Maseratis and Alfa Romeos and countless American vehicles and she is the best so far. More

by AAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tona Zarrelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Germain BMW of Naples responded

Thanks for leaving us such a wonderful review. We are glad that you loved our services, Tona will be pleased to learn of your high praise. She works very diligently, and it will provide her with great encouragement to keep doing what she is doing. She you next time. Best Regards, Flavio Galasso General Manager

February 21, 2025

Great service and professional staff, they are a pleasure to deal with in every facet More

by RAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Dodard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Germain BMW of Naples responded

Your business and positive feedback are greatly appreciated. We know our team enjoyed assisting you with your automotive needs and is always available to support you throughout your ownership experience. Best Regards, Flavio Galasso General Manager

February 21, 2025

Cory Hespeler at Germain BMW Naples is great! He arranged everything with no inconvenience for me personally. I had front axles replaced ( big job), brakes fluid service and new tires. Cory staye More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Hespeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Emerson is a solid Service leader.
Feb 24, 2025 -

Germain BMW of Naples responded

Thank you, Rick. Your business and kind recommendation are greatly appreciated. We are overjoyed to know that you are completely satisfied and that Cory took great care of you. Please let us know if you need anything further. Best Regards, Flavio Galasso General Manager

February 21, 2025

Germain BMW is always extremely helpful, especially our service advisor Chuck Griffith.We are completely satisfied. More

by cmtaylordm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Germain BMW of Naples responded

Thank you for your kind words and this 5 star review. We appreciate you and your business, and look forward to serving you for many years to come. Best Regards, Flavio Galasso General Manager

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