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Germain BMW of Naples
Naples, FL
2,481 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,481 reviews
October 03, 2024
Outstanding professional and knowledgeable of BMW. Light speed trade in and financing. Kenneth Bednar went above and beyond for us. Light speed trade in and financing. Kenneth Bednar went above and beyond for us. More
by mkmason94
October 02, 2024
Tona Zarrelli is the best service advisors I have ever encountered. She went above and beyond my expectations. encountered. She went above and beyond my expectations. More
by Melgliss
October 02, 2024
I took my wife's 330i in for routine maintenance yesterday, and as usual got great service from Chuck Griffith and his team. I highly recommend Germain BMW. yesterday, and as usual got great service from Chuck Griffith and his team. I highly recommend Germain BMW. More
by douglas.bernstein
Employees Worked With
September 30, 2024
Rhoel Gray is one of the best service advisors I have had in a long tome. He resolves any issue as reported any other matter quickly and thoroughly. in a long tome. He resolves any issue as reported any other matter quickly and thoroughly. More
by Bob
Employees Worked With
September 30, 2024
Excellent experience with Danny Mazzeo on a new vehicle purchase. Professional, prompt, straightforward......couldn't ask for more and I would absolutely purchase from Danny/Germain again! purchase. Professional, prompt, straightforward......couldn't ask for more and I would absolutely purchase from Danny/Germain again! More
by Casey Wilson
September 26, 2024
If all business's had the customer service that Chuck Griffith gives, the world would be a much better place. Thank you, Chuck! Griffith gives, the world would be a much better place. Thank you, Chuck! More
by Pducharme
Employees Worked With
September 26, 2024
Absolutely phenomenal. Customer service amazing service. Chuck the service advisor always goes above and beyond. Customer service amazing service. Chuck the service advisor always goes above and beyond. More
by Joe
Employees Worked With
September 24, 2024
Chuck Griffith, service advisor, provided highly professional and attentive service for my vehicle. He ensured my vehicle service was completed as scheduled and kept me updated on the the status. professional and attentive service for my vehicle. He ensured my vehicle service was completed as scheduled and kept me updated on the the status. More
by dbohl
Employees Worked With
September 24, 2024
Customer service is very good, and the representative Rhoel Grey is very helpful.with advising me on the vehicle status Rhoel Grey is very helpful.with advising me on the vehicle status More
by mmisir
Employees Worked With
September 24, 2024
Fair, prompt and responsive. Our service representative Rhoel Gray is always helpful and on top of things. Our service representative Rhoel Gray is always helpful and on top of things. More
by ASV
Employees Worked With
