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Germain BMW of Naples
Naples, FL
2,555 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,555 reviews
January 26, 2024
George Donovan is the best service advisor that I have ever worked with. He is the best!! ever worked with. He is the best!! More
by Wgperrine*******
Employees Worked With
January 26, 2024
I have owned 8 BMWs and it is my favorite car! Germain gives me excellent service each time I purchase it but a new car! Everyone who works there does a good job! I never have any complaints! Germain gives me excellent service each time I purchase it but a new car! Everyone who works there does a good job! I never have any complaints! More
by CarolynPhebus
Employees Worked With
January 25, 2024
I had a serious situation last. Thursday with a broken lock on my BMW Phone call for service and was told would have to leave and no loaner available Was told not to drive car to Thursday with a broken lock on my BMW Phone call for service and was told would have to leave and no loaner available Was told not to drive car to service station as they could not help that day. After arriving at Germaine first two attempts failed to open door I finally remembered Rhouls name and when he arrived all was taken care of. He solved the problem with grace. Thank you mr Gray More
by Okirrane
Employees Worked With
January 25, 2024
Kevin is outstanding. He listens and hears what you are looking for. He takes his time but is never pushy. Highly recommend him. He listens and hears what you are looking for. He takes his time but is never pushy. Highly recommend him. More
by Becky
Employees Worked With
Other Employees :
April was very nice. She handled all the financial portion. It was prepared and it went quickly and smoothly.
January 25, 2024
OUTSTANDING SERVICE. PUNCTUAL, COMPREHENSIVE, TIMELY. GEORGE DONOVAN, SERVICE ADVISOR, WAS PARTICULARLY IMPRESSIVE - KNOWLEDGEABLE, RESPONSIVE, PLEASANT TO DO BUSINESS PUNCTUAL, COMPREHENSIVE, TIMELY. GEORGE DONOVAN, SERVICE ADVISOR, WAS PARTICULARLY IMPRESSIVE - KNOWLEDGEABLE, RESPONSIVE, PLEASANT TO DO BUSINESS WITH. HIGHLY RECOMMEND GERMAIN AND MR. DONOVAN. NORMAN SORENSEN, SATISFIED CLIENT. More
by norman
Employees Worked With
January 24, 2024
Sebastian was a new rep to me and I couldn't have been more pleased with his attentiveness and explanation of my service to my BMW. more pleased with his attentiveness and explanation of my service to my BMW. More
by jsddsteel
Employees Worked With
January 23, 2024
Jeremy Bongle always gives me professional service. Great guy. Bmw has been great to work with Great guy. Bmw has been great to work with More
by Stu.klane
Employees Worked With
January 23, 2024
We worked with Max Zuercher and he was excellent! He is knowledgeable and honest . We have bought several cars from him. He is knowledgeable and honest . We have bought several cars from him. More
by Richard Washbu
