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Germain BMW of Naples
Naples, FL
2,555 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,555 reviews
February 06, 2024
Great attention and service. Charles Griffin, service rep, was very courteous and professional with his assistance. Charles Griffin, service rep, was very courteous and professional with his assistance. More
by Jimsry11
Employees Worked With
February 04, 2024
Went in for oil change and battery replacement. Service person‘s name was Tona Zarrelli. Service was very pricey, and more than I expected, particularly for a battery. My only criticism is that I Service person‘s name was Tona Zarrelli. Service was very pricey, and more than I expected, particularly for a battery. My only criticism is that I specifically mentioned to Tona that I wanted the tire pressure on the vehicle checked, and she assured me that was part of the program. Two days later my low tire pressure Warning light came on. I checked for any punctures, and there were none so I went to a station and added air. Really no excuse not to be checking the tire pressure, particularly when the customer specifically ask them to do that. More
by Keefer_mike
Employees Worked With
Tona Zarrelli
February 03, 2024
It was a pleasure working with MR. Richard Kruzel. He met all of our needs and was very pleasant.. Richard Kruzel. He met all of our needs and was very pleasant.. More
by ggrab
February 02, 2024
Very clean, very friendly employees. Great service , nice waiting room. You shouldn’t make people write more words if they don’t have anything more to say. Great service , nice waiting room. You shouldn’t make people write more words if they don’t have anything more to say. More
by Romanie58
Employees Worked With
February 02, 2024
Chuck is the best service advisor! Go see him if you’re having issues with your BMW Go see him if you’re having issues with your BMW More
by picturethis.sy
Employees Worked With
February 02, 2024
Richard Kruzel was knowledgeable, helpful, and enthusiastic in his presentation. My only minor criticism is with the overall dealership organization in that I had too many people calling me, text enthusiastic in his presentation. My only minor criticism is with the overall dealership organization in that I had too many people calling me, texting me, emailing me More
by mlcpac
February 01, 2024
Danny Mazzeo was awesome. Took his time showing us all of the great features of a BMW X3. No pressure sales. Excellent overall experience. Took his time showing us all of the great features of a BMW X3. No pressure sales. Excellent overall experience. More
by geemack
Employees Worked With
Danny Mazzeo
January 31, 2024
Rhoel Gray handled a routine maintenance service appointment with personal attention and an excellent description of the work. BMW service as it should be. I have owned seven BMWs. appointment with personal attention and an excellent description of the work. BMW service as it should be. I have owned seven BMWs. More
by fred.senn
Employees Worked With
January 30, 2024
Oscar Matamoros did a great job handling our recent lease on the 2024 X5. We have leased from Oscar in the past we could always rely on his reliable and professional service. on the 2024 X5. We have leased from Oscar in the past we could always rely on his reliable and professional service. More
by halnabo
Employees Worked With
Oscar Matamoros
