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Germain BMW of Naples

Naples, FL

Overview
Employees
Reviews
Vehicles
4.9
2,483 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services. If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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11286 Tamiami Trail N

Naples, FL

34110

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Showing 2,483 reviews

December 03, 2023

Always excellent service and Tona Zarrelli is a great asset to the dealership. Would recommend Germain BMW and Tona as their service rep. More

by Fish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tona Zarelli
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Dec 04, 2023 -

Germain BMW of Naples responded

Thank you! We're happy to hear that you had a great service experience and that your BMW was well taken care of. We appreciate your business and hope to work with you again in the future. Best Regards, Flavio Galasso General Manager

December 03, 2023

Germain is a high quality dealership. Staff are all very professional, knowledgeable and pleasant to deal with. More

by Tom
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jeremy Bongle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Germain BMW of Naples responded

Your complete satisfaction is our goal here at Germain BMW of Naples. We appreciate your business and positive feedback. Best Reards, Flavio Galasso General Manager

December 01, 2023

Initially started with Mgr John C and closed with Brandon Mekalet. Both gentlemen were professional and service oriented. After one day met with Genius rep Kyle Barry who patiently explained detail More

by Ted from Indiana
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Mekalet
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Dec 04, 2023 -

Germain BMW of Naples responded

Providing our guests with an overall positive experience at every touchpoint is our goal here at Germain BMW of Naples. Thank you for your business and for taking the time to leave our team this awesome review. Best Regards, Flavio Galasso General Manager

November 30, 2023

Straight forward, honest, product as advertised, very friendly. Took the extra tie to answer my questions. More

by Whyitburp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Walker-Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Casco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Brady
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Nov 30, 2023 -

Germain BMW of Naples responded

We truly value your business and thank you for sharing your positive sales experience with our team. Best Regards, Flavio Galasso General Manager

November 30, 2023

Excellent service. My appointment was for 7.30am and due to traffic delays I did not arrive untill 9.30am Charles Griffth looked after by car right away even made arr More

by scottleger
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Germain BMW of Naples responded

Our goal is your complete satisfaction and we are happy that Chuck took great care of you. Best Regards, Flavio Galasso General Manager

November 30, 2023

Jerry Bongle told me all about my service before I had the service done and then he explained everything about the service after it was done. He did a very good job. More

by jules1jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Bongle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Germain BMW of Naples responded

Thank you for taking the time to share your positive service experience with Jeremy. Your business and kind review are greatly appreciated. Best Regards, Flavio Galasso General Manager

November 30, 2023

Always extremely professional and helpful. Easy to get service time to suit one's calendar More

by amcaloon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Murzanski
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Dec 01, 2023 -

Germain BMW of Naples responded

Your continued business is greatly appreciated. We are happy to know that you enjoy working with us. Best Regards, Flavio Galasso General Manager

November 28, 2023

Very attentive and all details handled well. My salesman Kevin Higgins and the fiancé department were very good. More

by Radfordkeith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Zuercher
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Walker-Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Higgins
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Nov 29, 2023 -

Germain BMW of Naples responded

Congratulations on your new BMW! Very exciting. We are thrilled to hear that Kevin and our team took such good care of you during the process. Please let us know if you have any questions. Best Regards, Flavio Galasso General Manager

November 28, 2023

The service department at Germaine BMW in North Naples has consistently served me in a courteous and excellent manner. I will continue to bring my BMW there to be serviced. Thank you, More

by atnewton0751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Germain BMW of Naples responded

Thanks so much! Your total satisfaction is why we do what we do. Our team does an exceptional job of taking care of our client’s vehicles, and we’re glad your experience was no different. Thank you for choosing Germain BMW of Naples for your service needs! Best Regards, Flavio Galasso General Manager

November 27, 2023

Very pleased with salesman. He went above and beyond to fulfill my needs. Will highly recommend him to anyone. More

by rbeuter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Higgins
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Nov 28, 2023 -

Germain BMW of Naples responded

Thanks for highlighting Kevin who helped make this such a great sales experience! Congratulations on your new BMW! We sincerely value your business and look forward to your next visit! Best Regards, Flavio Galasso General Manager

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