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Germain BMW of Naples
Naples, FL
2,483 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,483 reviews
December 10, 2023
The Experience that you get from the dealership from the moment, you pull up to the service area until you leave is second to none. Very professional and would recommended anybody to use this d the moment, you pull up to the service area until you leave is second to none. Very professional and would recommended anybody to use this dealership especially one of the employees George Donovan. A tremendous asset to the staff of Germain. More
by Tom. T
Employees Worked With
Other Employees :
The gentleman that washed my car I don’t remember his name very kind treated my car as if he was doing his own.
December 08, 2023
George Donovan has provided consistently honest service and great communication. He recently went the extra mile to diagnose a problem instead of blindly following the manufacturers' costly recommendation and great communication. He recently went the extra mile to diagnose a problem instead of blindly following the manufacturers' costly recommendation which turned out to be incorrect. More
by Stillagiantsfan
Employees Worked With
December 08, 2023
Always receiving top service and great support. George Donovan ensures that all our needs are well taken care of. Many thanks. George Donovan ensures that all our needs are well taken care of. Many thanks. More
by Elle
Employees Worked With
December 07, 2023
Always get terrific service from Jeremy Bongle and my car runs like new. Thanks Jeremy. runs like new. Thanks Jeremy. More
by Christopher_gordon
Employees Worked With
December 07, 2023
I consistently receive great service from Jeremy Bongle in the Service Department. He responds timely to emails or phone calls on the service needs on my 2013 BMW 328i. He recommends only the service tha in the Service Department. He responds timely to emails or phone calls on the service needs on my 2013 BMW 328i. He recommends only the service that is needed and doesn't try to oversell other services. Work performed by the technicians on the Service team has been excellent. More
by kborowy
Employees Worked With
December 07, 2023
Rhoel Gray has helped me for the past 5 years. He is always personable and polite. He is very attentive down to the finest detail. He is always personable and polite. He is very attentive down to the finest detail. More
by Villager994
Employees Worked With
December 06, 2023
Excellent service every time. George Donovan the manager always makes sure all is good with my car. George Donovan the manager always makes sure all is good with my car. More
by jeannie
Employees Worked With
December 05, 2023
Very pleasant to deal with. Nice work setting up all the car stuff. Took care of registration so no temp plates! Nice work setting up all the car stuff. Took care of registration so no temp plates! More
by David.barber207
December 05, 2023
Always excellent service and Rhoel Gray is a great asset to the dealership. Thank you the speed at which you took care of the car to the dealership. Thank you the speed at which you took care of the car More
by jim
December 05, 2023
We had an exhaust rattle on a new vehicle. George Donovan got our car in quickly to diagnose and fix the issue. Excellent service. C.M. George Donovan got our car in quickly to diagnose and fix the issue. Excellent service. C.M. More
by CM
Employees Worked With
