Germain BMW of Naples
Naples, FL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Jeremy Boyle has been our service advisor over several BMWs. He has always been responsive, helpful and honest. I am glad he is on our team. BMWs. He has always been responsive, helpful and honest. I am glad he is on our team. More
jeremy bongle has always been excellent and very professional and can be counted on to keep me informed and work with my schedule. He is great in every way professional and can be counted on to keep me informed and work with my schedule. He is great in every way More
Patrick Dodard has been more than helpful in assisting my family with our new BMW. He reached out to us from beginning to end to make our experience perfect. A fantastic gentleman!!! family with our new BMW. He reached out to us from beginning to end to make our experience perfect. A fantastic gentleman!!! More
Always attentive to customer needs- excellent service dept-George Donovan is professional in all respects George Ansalone dept-George Donovan is professional in all respects George Ansalone More
Our sales man Oscar Matamoros was outstanding, answered all of questions and more and was able to order the exact BMW that we wanted. all of questions and more and was able to order the exact BMW that we wanted. More
Oscar Matamoros was very patient/ knowledgeable with my wife and I during this process. He answered our questions without making us feel pressured into making a quick decision. wife and I during this process. He answered our questions without making us feel pressured into making a quick decision. More
Excellent service. Jeremy Bongle excellent advisor.However Germain, as a dealer, lacked knowledge among salesforce about hybrids and electric vehicles, as well as havin Jeremy Bongle excellent advisor.However Germain, as a dealer, lacked knowledge among salesforce about hybrids and electric vehicles, as well as having no vehicles to test drive or look at. That was 19 months when I bought my X-5 Hybrid at Ft Myers BMW. I will check next time to see if that has changed. More
More than 10 yrs. Dealing with Chuck Griffith, always leaving confident and happy with service. Dealing with Chuck Griffith, always leaving confident and happy with service. More
Efficient, reliable, communicative, and enthusiast are the best adjectives when thinking of this dealership! Mike Soles in sales was super fast and very communicative. Marco Pineros in finance was just as the best adjectives when thinking of this dealership! Mike Soles in sales was super fast and very communicative. Marco Pineros in finance was just as good! All communication was very efficient and I got the car delivered to my house! The dealer gave me a great deal and the car was in the exact condition I had expected when it arrived. Sebastian Murzanski in service even had the tech send me videos of the car as it was being serviced. I couldn’t be more happy with the experience. Though I had not met any of these guys, I wish I had. in a climate like what we are in now, it is expected that you will get terrible treatment from a dealer. No matter the brand. And usually, this is the case in fact with most every other dealer I have worked with. But not Germain BMW. Though I’m 100s of miles away, I will be making an effort to buy my next ride from them as well! More