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Germain BMW of Naples

Naples, FL

4.9
2,483 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services. If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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11286 Tamiami Trail N

Naples, FL

34110

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Showing 2,483 reviews

January 25, 2024

Klevis Toska took great care of us throughout our buying experience. We will buy another BMW from Germain in the future. More

by Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Klevis Toska
Jan 26, 2024 -

Germain BMW of Naples responded

Congratulations on your new BMW. Our team is happy to know that Klevis provided you with such a positive experience you are already thinking about next time. Best Regards, Flavio Galasso General Manager

January 25, 2024

Kevin is outstanding. He listens and hears what you are looking for. He takes his time but is never pushy. Highly recommend him. More

by Becky
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April was very nice. She handled all the financial portion. It was prepared and it went quickly and smoothly.
Jan 25, 2024 -

Germain BMW of Naples responded

Our team appreciates your business and we thank you for your kind recommendation. Best Regards, Flavio Galasso General Manager

January 25, 2024

OUTSTANDING SERVICE. PUNCTUAL, COMPREHENSIVE, TIMELY. GEORGE DONOVAN, SERVICE ADVISOR, WAS PARTICULARLY IMPRESSIVE - KNOWLEDGEABLE, RESPONSIVE, PLEASANT TO DO BUSINESS More

by norman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Germain BMW of Naples responded

Thank you for the kind words you shared about George. We are fortunate to have him on our team taking great care of our valued customers. Best Regards, Flavio Galasso General Manager

January 25, 2024

I had a serious situation last. Thursday with a broken lock on my BMW Phone call for service and was told would have to leave and no loaner available Was told not to drive car to More

by Okirrane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Germain BMW of Naples responded

Thank you so much for sharing your experience with Rhoel and our Service Department. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every single experience to be “five stars”! We appreciate you, your business and the positive feedback. All the best! Regards, Flavio Galasso General Manager

January 24, 2024

Sebastian was a new rep to me and I couldn't have been more pleased with his attentiveness and explanation of my service to my BMW. More

by jsddsteel
Recommend Dealer
Yes
Employees Worked With
David Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Germain BMW of Naples responded

Thank you for sharing positive feedback on your visit with Sebastian. We're glad he made sure everything was handled and explained thoroughly. We hope to emulate this experience at your next appointment! Best Regards, Flavio Galasso General Manager

January 23, 2024

We worked with Max Zuercher and he was excellent! He is knowledgeable and honest . We have bought several cars from him. More

by Richard Washbu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Zuercher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Germain BMW of Naples responded

Congratulations on your new BMW. We appreciate your continued business and thank you for sharing your recent sales experience with Max. Best Regards, Flavio Galasso General Manager

January 23, 2024

Jeremy Bongle always gives me professional service. Great guy. Bmw has been great to work with More

by Stu.klane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Bongle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Germain BMW of Naples responded

We are happy to hear that you got exactly what you wanted out of your experience with us at Germain BMW of Naples. We wish you safe travels, and look forward to seeing you again soon! Best Regards, Flavio Galasso General Manager

January 22, 2024

Jeremy Bongle has been my service manager for years and continues to provide top & honest service. More

by dabear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Bongle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Germain BMW of Naples responded

Thank you so much! Nothing means more to us than your total satisfaction with our work, so thank you for letting us know how happy you were with Jeremy and this service visit. We look forward to our continued relationship! Best Regards, Flavio Galasso General Manager

January 22, 2024

Chris Barta was extremely helpful when our X5 went in for service, keeping us informed each day. More

by dschutter97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Barta
Jan 23, 2024 -

Germain BMW of Naples responded

Our team is pleased to know that your service experience was as positive and informative as it should have been. See you next time. Best Regards, Flavio Galasso General Manager

January 22, 2024

Excellent service always. Charles Griffith kept me informed on progress and is always very professional and courteous. Appreciate the car wash and special treatment Charles Gr More

by cpg980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Dodard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Germain BMW of Naples responded

Thank you for the positive feedback on your service visit! We truly appreciate your business and we're glad this experience met with your expectations of customer care. We look forward to more opportunities to serve you! Best Regards, Flavio Galasso General Manager

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