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Germain BMW of Naples

Naples, FL

4.9
2,483 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services. If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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11286 Tamiami Trail N

Naples, FL

34110

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Showing 2,483 reviews

February 03, 2024

It was a pleasure working with MR. Richard Kruzel. He met all of our needs and was very pleasant.. More

by ggrab
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Casco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Kruzel
Feb 05, 2024 -

Germain BMW of Naples responded

Thank you! We're glad Richard made sure you had a great car buying experience, and that he helped you find the perfect new BMW. We appreciate your recommendation and hope to work with you again in the future. Best Regards, Flavio Galasso General Manager

February 02, 2024

Very clean, very friendly employees. Great service , nice waiting room. You shouldn’t make people write more words if they don’t have anything more to say. More

by Romanie58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Germain BMW of Naples responded

Thank you for choosing Germain BMW of Naples for your service needs. Best Regards, Flavio Galasso General Manager

February 02, 2024

Chuck is the best service advisor! Go see him if you’re having issues with your BMW More

by picturethis.sy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Germain BMW of Naples responded

We're happy to hear that you had a great service experience and that your BMW was well taken care of. We appreciate your business and hope to work with you again in the future. Best Regards, Flavio Galasso General Manager

February 02, 2024

Richard Kruzel was knowledgeable, helpful, and enthusiastic in his presentation. My only minor criticism is with the overall dealership organization in that I had too many people calling me, text More

by mlcpac
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Kruzel
Feb 02, 2024 -

Germain BMW of Naples responded

Thank you for your kind words and for taking the time to leave us this 5-star review. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. Your feedback is also very much appreciated and I have shared it with my management team and apologize for any inconvenience we may have caused. We look forward to working with you again in the future. Best Regards, Flavio Galasso General Manager

February 01, 2024

Danny Mazzeo was awesome. Took his time showing us all of the great features of a BMW X3. No pressure sales. Excellent overall experience. More

by geemack
Recommend Dealer
Yes
Employees Worked With
Danny Mazzeo
Feb 02, 2024 -

Germain BMW of Naples responded

Thank you for taking the time to share your overall quality sales experience with Danny. We wish you many safe and pleasurable driving miles in your new BMW. Best Regards, Flavio Galasso General Manager

February 01, 2024

Every thing was good people were friendly car was what I was looking for and we were able to drive it home More

by DAvecapraro
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edward cole
Feb 02, 2024 -

Germain BMW of Naples responded

We thank you for choosing to work with Edward and our team on the purchase of your pre-owned car. Enjoy the road. Best Regards, Flavio Galasso General Manager

January 31, 2024

Rhoel Gray handled a routine maintenance service appointment with personal attention and an excellent description of the work. BMW service as it should be. I have owned seven BMWs. More

by fred.senn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Germain BMW of Naples responded

Your continued loyalty to BMW and your positive review are greatly appreciated. Thank you for letting us know that Rhoel continues to ensure that our guests receive only the best in customer service. Best Regards, Flavio Galasso General Manager

January 30, 2024

Oscar Matamoros did a great job handling our recent lease on the 2024 X5. We have leased from Oscar in the past we could always rely on his reliable and professional service. More

by halnabo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Matamoros
Jan 31, 2024 -

Germain BMW of Naples responded

Your continued business and positive feedback on your lease experience with Oscar are greatly appreciated. Thank you for taking the time to share your experience and trust in Oscar. Best Regards, Flavio Galasso General Manager

January 26, 2024

George Donovan is the best service advisor that I have ever worked with. He is the best!! More

by Wgperrine*******
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Germain BMW of Naples responded

We too think he's the best and we are fortunate to have him on our team. Thank you for highlighting George and his commitment to ensuring a positive guest experience. Best Regards, Flavio Galasso General Manager

January 26, 2024

I have owned 8 BMWs and it is my favorite car! Germain gives me excellent service each time I purchase it but a new car! Everyone who works there does a good job! I never have any complaints! More

by CarolynPhebus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Germain BMW of Naples responded

We thank you for your continued business and kind words. Our team is happy to know that you are completely satisfied with our team here at Germain BMW of Naples. Please let us know if you need anything further. Best Regards, Flavio Galasso General Manager

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