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Germain BMW of Naples
Naples, FL
2,483 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,483 reviews
February 22, 2024
We had an appt and dropped it off, it went very smoothly from start to finish. We walked in and was referred to an advisor, Tona Zarelli who kept us abreast of what steps my car was going through. I even re from start to finish. We walked in and was referred to an advisor, Tona Zarelli who kept us abreast of what steps my car was going through. I even received a video of my car where the technician was talking and telling me what was done on the car!!! That was pretty cool guys!!! Then I’d get a text saying car is near completion, car is done and washed! And yes, they do vacuum the inside, yay!!!! Thanks for making it enjoyable and a pleasant experience. It was my first time and went for the first year maintenance. More
by MayW
Employees Worked With
Tona Zarrelli
February 19, 2024
Tina is an excellent and a professional advisor. Every time I need to check technical issues or repairs, she is there for me. Thank you to BMW for an awesome service and great customer service. Every time I need to check technical issues or repairs, she is there for me. Thank you to BMW for an awesome service and great customer service. More
by DD
Employees Worked With
Tona
February 16, 2024
Satisfied with service department and my advisor, Christine Barta was amazing! She was very helpful in not only arranging a loaner as soon as she could but kept me informed throughout the entire pro Christine Barta was amazing! She was very helpful in not only arranging a loaner as soon as she could but kept me informed throughout the entire process my vehicle was in for service More
by Oborrego
Employees Worked With
Christine Barta
February 15, 2024
Excellent service from George Donavan. Very thorough in his explanation of work done. Friendly and easy to work with. Very thorough in his explanation of work done. Friendly and easy to work with. More
by aecummins68
Employees Worked With
February 13, 2024
We have always had wonderful service from Chuck Griffith of BMW of Naples. He goes out of his way to meet our needs. Chuck makes sure everything is done correctly and on time. We have purchased three BMW of BMW of Naples. He goes out of his way to meet our needs. Chuck makes sure everything is done correctly and on time. We have purchased three BMW cars from BMW of Naples and Chuck is one of the main reasons. More
by illian022
Employees Worked With
February 13, 2024
Great customer service. Communicates well. Highly recommend. Jeremy B is a great corner service rep. Clearly communicates. Communicates well. Highly recommend. Jeremy B is a great corner service rep. Clearly communicates. More
by murban904
Employees Worked With
