Germain BMW of Naples

All respects - excellent I just tacquired another new BMW 535i from Germain. Jim McGinn did a great job. Having over BMWs for more than 40 years in Illinois, Connecticut, Vi I just tacquired another new BMW 535i from Germain. Jim McGinn did a great job. Having over BMWs for more than 40 years in Illinois, Connecticut, Virginia, United Kingdom, Netherlands and Germany, I can assure you this is the best BMW deatership that I have ever known. Having a great sale's process in one thing. Being able to service the car and maintain it in excellent shape is another. My previous BMW 535i with 48,000 miles on it drove as well pn the day I relinquished it as the day I purchased it from Germain three years ago. If you are in the market for a BMW or need your car serviced, this is the place to go. More

Professional & Patient I have not previously owned a BMW and my sales advisor Greg Bell was very patient and professional as he spent a lot of time explaining to me the dif I have not previously owned a BMW and my sales advisor Greg Bell was very patient and professional as he spent a lot of time explaining to me the different models and their options. I have not purchased a new car in some time and was pleasantly surprised by his courteous and prompt follow up and the absence of any pressure to buy. When we could not locate the exact vehicle I wanted, Greg and the sales manager worked hard to come up with well-priced alternatives, one of which won my business. There were no surprises in completing the deal and the paperwork details were quickly handled. I would recommend Germain BMW and Greg Bell to anyone who wants to learn about BMW vehicles and be treated to a professional yet personable leasing/purchasing experience. More

Your dealership is the best Having purchased many vehicles up north this was the best experience I have ever had, your dealership is by far the best I have ever dealt with in mor Having purchased many vehicles up north this was the best experience I have ever had, your dealership is by far the best I have ever dealt with in more than 35 years More

Purchase a pre own certify BMW Mr. Piccolo was very helpful and knowledgeable on the vehicle that I purchased.I am very pleased about the vehicle and the price and color selection Mr. Piccolo was very helpful and knowledgeable on the vehicle that I purchased.I am very pleased about the vehicle and the price and color selection is just what I wanted. More

A M A Z I N G ...... Germain BMW and Jim McGinn exceeded any possible expectation i had set for myself to experience. This is the first luxury brand car i have purcha Germain BMW and Jim McGinn exceeded any possible expectation i had set for myself to experience. This is the first luxury brand car i have purchased... and its been a personal goal of mine that was set to be achieved by the time i turned 50... i am here to tell you... had i known what i know now... i would have worked harder to obtain this goal earlier... first off... the level of service, attention to detail, and overall exceptional customer experience can not be beat by these folks or Jim McGinn. Jim and the staff involved made me feel not only important, but treated me like family, never have i in all the years in buying autos had i experienced such a thing. Germain BMW can call me a customer for life. As for the car (428-i).. never have i ever experienced such a beautiful, well performing, handling, well oiled machine... the informant system alone is amazing... as is the responsiveness of the car... and overall handling.... sport and sport + mode is my favorite ( my 428 came with the M-sport package... and something i would HIGHLY recommend in ordering) The germans certainly know how to build a car... and for this reason alone... i could NEVER see myself going back to any other brand purchased before. I am forever ruined... and i don't mean that in a bad way.... do yourself a favor... go and see Jim McGinn and the folks down at Germain BMW.... and tell them i sent you... ;) Thank you Germain BMW... how did i ever live with out you folks.... More

Being a welcomed and cared for guest. Just leased my third BMW from Jim McGinn and Germain BMW.From the first day I entered the Germain showroom in February of 2009, through getting a car Just leased my third BMW from Jim McGinn and Germain BMW.From the first day I entered the Germain showroom in February of 2009, through getting a car wash yesterday, the Germain family of employees makes me feel like a welcomed and cared for guest.BMW is a product that I want to drive, but for me it is the relationships with the Germain employees that keep me coming back. I never question for a moment that I am getting a good deal along with the knowledge and professionalism of the entire staff to support my experience. Jim has been a friend and the consummate salesperson,Donald Huttlin who manages the service area brings knowledge and interpersonal skills to his position that make it all seem so seamless. I would and do highly recommend Germain for those seeking a hands on relationship with their car dealer. More

Exceptional purchasing experience Mr. Ahmad Suid was exceptional in helping us find our perfect X3 xDrive35 with M-Sport- and various other packages within 24 hours. He was profession Mr. Ahmad Suid was exceptional in helping us find our perfect X3 xDrive35 with M-Sport- and various other packages within 24 hours. He was professional, competent, and very personable, and made the purchase an unusually pleasant experience! Mrs. Fran Zupanic did a fantastic job explaining the available --and reasonable!-- warranties and insurances; she made the financial part a breeze and was also a pleasure to work with. Our vehicle is "perfect", we could not be happier! More

Great Service For several years Germain BMW has exceeded my expectations for both my car and my wife's car with regards to our service. They've earned my repeat bus For several years Germain BMW has exceeded my expectations for both my car and my wife's car with regards to our service. They've earned my repeat business More

everything went very smooth I was very happy with the results and would come back to purchase another BMW . Daron was very professional and explained the various options and was I was very happy with the results and would come back to purchase another BMW . Daron was very professional and explained the various options and was a pleasure to work with More

Pre-owned Car Buying Experience: 2013 Lexus ES 350 Kevin, proved to be a courteous, considerate and competent Sales Associate from the very start to the finish of our sales transaction. Dr. Steve Maxw Kevin, proved to be a courteous, considerate and competent Sales Associate from the very start to the finish of our sales transaction. Dr. Steve Maxwell More