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Germain BMW of Naples

Naples, FL

4.9
2,570 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services. If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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11286 Tamiami Trail N

Naples, FL

34110

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Showing 2,570 reviews

October 02, 2014

Pleasantly surprised I purchased BMW'X1 last December, and love the car. Nothing drives like a Beamer, in my experience. Have always dreaded having a car serviced, but More

by PGrover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2014 -

Germain BMW of Naples responded

All of us here at Germain BMW of Naples greatly appreciate your business and your kind words. We look forward to our continued business. Best Regards, Flavio Galasso General Manager

October 01, 2014

Rhoel Gray went above and beyond Yesterday my BMW had to be towed to Germain BMW because it overheated. I took a cab to work. Rhoel called several times during the day to keep me pos More

by rickclean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Larry Brewer
Oct 07, 2014 -

Germain BMW of Naples responded

Your kind words regarding your experience with Rhoel are greatly appreciated. It is always exhilarating to hear our customer's compliment our team members in such a kind a grateful manner. Best Regards, Falvio Galasso General Manager

September 20, 2014

Excellent service department Very friendly, clean, free food, inviting lounge area. Carissa and Victor always make me feel special and valued as a customer. Well done. Good job. More

by Cross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor and Carissa in service
Sep 22, 2014 -

Germain BMW of Naples responded

All of us here at Germain BMW of Naples greatly appreciate your business and your kind review. Please let us know if there is anything further we can do for you. Best Regards, Flavio Galasso General Manager

September 16, 2014

Service Experience with Rhoel Gray On 9/5, my back window would not roll up due to the electric window regulator I called BMW and left a message for Mr. Gray. It was after 5:30pm on a More

by Alex7deal77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 19, 2014 -

Germain BMW of Naples responded

Thank you for your kind words, we are happy we could assist you in your time of need. Please let us know if there is anything further we can do for you. Best Regards, Flavio Galasso General Manager

September 10, 2014

Great experience It was a great experience! The entire staff was was professional and accommodating especially Peter Martin. I will be returning to germain BMW for m More

by Lilkim123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Martin, Peter Martin
Sep 19, 2014 -

Germain BMW of Naples responded

Thank you for your kind words regarding your experience with Peter. Your business as is your review are greatly appreciated. Best Regards, Flavio Galasso General Manager

September 03, 2014

Superb Service! Rhoel Gray is my service advisor at Germain BMW Naples Florida. He has my total trust when it comes to servicing my vehicles. Rhoel is extremely kno More

by randy.abraham.142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 04, 2014 -

Germain BMW of Naples responded

We thank you for your business and your kind words regarding your experience with Rhoel. Best Regards, Flavio Galasso General Manager

August 26, 2014

Always GREAT SERVICE Have had 3 BMW Z4s and wouldn't buy or have them serviced anywhere but German.When you buy or have your car serviced it given back to you cleaned like More

by hand62812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rhoal Gray
Aug 26, 2014 -

Germain BMW of Naples responded

We thank you for your continued business and kind words. Best Regards, Flavio Galasso General Manager

August 23, 2014

Neal Collinsworth and Mike Brin are ROCK STARS!!! Initially, our intent was to "window-shop" for certified 2012 BMW 640i and 650i convertibles (or, later models), However, after Mike Brin had spent c More

by Greg & Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt Bakula - Parts Advisor, Mike Brin, Ken Burkart, Francesca Zupancic
Aug 26, 2014 -

Germain BMW of Naples responded

We greatly appreciate you allowing us the opportunity to earn your business here at Germain BMW of Naples. We just know you are going to be extremely pleased with your choice of the Vermillion Red Metallic 640i, what a gorgeous car. Just perfect for Naples. Best Regards, Flavio Galasso General Manager

August 19, 2014

Great Service Matt B**** from Germain BMW, was very nice and respectful. He advise me on their parts stock and took the time to make sure the parts I was looking fo More

by mikemkcpu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MATT BAKULA
Aug 26, 2014 -

Germain BMW of Naples responded

Thank you for your business and your kind review. Best Regards, Flavio Galasso General Maager

August 15, 2014

Review of RIck Camp and my experience Rick was awesome, listened to everything I said I wanted and delivered! He's excpetional! I was originally interested in the 2 series but he showed m More

by Fabriena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Camp
Aug 19, 2014 -

Germain BMW of Naples responded

Thank you for your kind words and your business. Best Regards, Flavio Galasso General Manager

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