Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Germain BMW of Naples
Naples, FL
2,554 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,554 reviews
September 04, 2024
I had a negative experience at another local BMW dealership so on a referral from a friend I switched to Germain in Naples. Jeremy was a pleasure to deal with. Had a 5 star experience. dealership so on a referral from a friend I switched to Germain in Naples. Jeremy was a pleasure to deal with. Had a 5 star experience. More
by Suz0318
Employees Worked With
September 04, 2024
Danny Mazzeo was our salesperson. He was excellent! We special ordered our car and Danny was helpful and communicative throughout the process. When it is time for another car, we w He was excellent! We special ordered our car and Danny was helpful and communicative throughout the process. When it is time for another car, we will be calling Danny. More
by brad
September 03, 2024
My service tech for the last ten years is Rhoel Gray . He is amazing and always takes care of my vehicles with excellent knowledge and customer service. I think of him as a friend and couldn’t have a be He is amazing and always takes care of my vehicles with excellent knowledge and customer service. I think of him as a friend and couldn’t have a better one. More
by Kimacobbkim cobb
Employees Worked With
September 03, 2024
Jeremy has been my service advisor for years. Although I live closer to the other facility, I use this one because of him. Although I live closer to the other facility, I use this one because of him. More
by Hahreh
Employees Worked With
August 31, 2024
My car broke down on a a Friday evening so I had it towed to the dealership and left there. I left a message for my service advisor Jeremy Bongle letting him know the car was there. The dealership was close to the dealership and left there. I left a message for my service advisor Jeremy Bongle letting him know the car was there. The dealership was closed over the weekend, but by Monday at noon I was given a call and the car had been fixed (battery replaced ) and even given its next servicing since I was close to the time. It was ready for pickup and washed and vacuumed. Couldn’t get any better. More
by Christinakabbash
Employees Worked With
August 30, 2024
Chuck Griffith is t. He is the reason I bring my older BMW to the dealer for service. He respects my needs and makes suggestions for current and future service needs with He is the reason I bring my older BMW to the dealer for service. He respects my needs and makes suggestions for current and future service needs without me asking. I would say he is a great representative for the dealership and its customers. More
by DOGILVIE
Employees Worked With
August 30, 2024
David Morar was our salesperson. My husband and I have purchased many vehicles over the years. David was by far the best sales associate we have ever dealt with. His communication My husband and I have purchased many vehicles over the years. David was by far the best sales associate we have ever dealt with. His communication and follow-up with all details were top notch. Our experience with BMW of Naples was the best! More
by Michelle
August 20, 2024
Rhoel Gray performed excellent service. Made sure I was well taken care of as well as went above and beyond to make sure everything was set with my vehicle. Love the experience every time I Made sure I was well taken care of as well as went above and beyond to make sure everything was set with my vehicle. Love the experience every time I go there and always look forward to working with Rhoel. More
by Matt Cruz
Employees Worked With
August 07, 2024
Professional and courteous interaction. He explained all work performed clearly. Waiting area was clean and comfortable. He explained all work performed clearly. Waiting area was clean and comfortable. More
by BMW X3 Owner
Employees Worked With
August 07, 2024
I would like to thank Patrick Dodard for all his help on getting me my new x1! This is the second time that we’ve worked together. It is always a pleasure and he is so kind and professional! We built my car getting me my new x1! This is the second time that we’ve worked together. It is always a pleasure and he is so kind and professional! We built my car together. His suggestions were so helpful and greatly appreciated. Having someone help you and care about you is very important. Patrick is that kind of person.He was also wonderful in helping me get a ride to the dealership. Coltan Manning who works in the service center came and picked me up from my house. What a dear young man! I’m so grateful to have a wonderful honest dealership that I can trust and who has my best interests at heart. Again, my thanks to Patrick for his kindness and support! More
by gmimi657
