Gerald Subaru of Naperville - Service Center

It is a pleasure dealing with Colin Miranda when my 2011 Forester needs service. Colin is always willing to patiently explain the work needed. Keeps me posted on the status of the work. Returns my calls. Forester needs service. Colin is always willing to patiently explain the work needed. Keeps me posted on the status of the work. Returns my calls. Last but not least, he has a calm and friendly disposition. More

Collin is very thorough and explains what work needs to completed. He is friendly and helpful every time we visit regardless if it is just an oil change or a major repair. Collin goes above and beyond for completed. He is friendly and helpful every time we visit regardless if it is just an oil change or a major repair. Collin goes above and beyond for his customers making sure their experience in the service department is exceptional. More

We have been Subaru owners for many years and Collin has been an outstanding service advisor for us. I have an Impreza and my husband has an Outback. We are both very happy with our choices. We highly re been an outstanding service advisor for us. I have an Impreza and my husband has an Outback. We are both very happy with our choices. We highly recommend Collin. More

Been a customer of Gerald Subaru for 21 years, 2 vehicles and over 350,000 miles combined. Thank you to Service Advisor Collin Miranda and Manager Chuck Dziak for helpful advise, courteous service and keepin and over 350,000 miles combined. Thank you to Service Advisor Collin Miranda and Manager Chuck Dziak for helpful advise, courteous service and keeping me safely on the road! More

Paulo is responsive and delivers on customer experience. Service team was quick. The service are was clean and sanitized. Great experience. Thank you very much Service team was quick. The service are was clean and sanitized. Great experience. Thank you very much More

Brought my 2020 Outback in for its first oil change and tire rotation. Collin Miranda took care of me. He was very professional and friendly. Overall a very positive experience. I am a first time Subar tire rotation. Collin Miranda took care of me. He was very professional and friendly. Overall a very positive experience. I am a first time Subaru owner and everyone at Gerald has been fantastic. More

Collin Miranda is top notch! Kind,patient,professional,and helpful are just a few of the qualities that make him an excellent service advisor. I really hope that he will be promo Kind,patient,professional,and helpful are just a few of the qualities that make him an excellent service advisor. I really hope that he will be promoted to a manager position sometime soon, because he deserves it! More

Friendly staff . Clean waiting area. Social distancing observed . Service time is as scheduled. Accommodating vehicles for service even without appointment. Explain to customer the details of the serv observed . Service time is as scheduled. Accommodating vehicles for service even without appointment. Explain to customer the details of the services being made. More

Collin Miranda in Service is top notch and able to take of all your needs. Collin takes care of both of my cars w/o issues and gets me in by appointment on time and keeps me informed the entire time. The w of all your needs. Collin takes care of both of my cars w/o issues and gets me in by appointment on time and keeps me informed the entire time. The work is completed in the time allotted w/o any surprises and on budget. My car is cleaned prior to them giving it back to me after service. Collin is a great asset to the dealership! More

Collin Miranda - Great Customer Service Collin has provided great customer service to me for over 4 years - always a smile, easy to talk to, as soon as i pull in Collin is putting the paperw Collin has provided great customer service to me for over 4 years - always a smile, easy to talk to, as soon as i pull in Collin is putting the paperwork together - and helps tremendously in diagnosing and anticipating problems! Chuck - the manager - has also always has provided great customer service! More