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Gerald Subaru of Naperville

Naperville, IL

4.8
3,066 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,066 Reviews of Gerald Subaru of Naperville

June 27, 2020

I went to this Subaru dealership based on the recommendation of my next door neighbor and am very happy with my experience. I very much enjoyed the ease and simplicity of purchasing my car while More

by zoekind
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Jun 29, 2020 -

Gerald Subaru of Naperville responded

We cannot thank you enough for your truly exceptional review of Gerald Subaru of Naperville and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

June 26, 2020

Paulo knew the range of cars and options so well and gave the best test drive ever showing off the capabilities of the car! Informative and low key without pressure. Highly recommend this dealer. More

by Harry
Recommend Dealer
Yes
Employees Worked With
Michael Price, Marie Stepanek, Jon Thongphadith, Paulo Rodriguez
Jun 26, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review, Harry! We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville

June 26, 2020

This was my first solo car buying experience and I couldn't be happier with the outcome! Leo was extremely knowledgable and friendly throughout the entire appointment. I look forward to working with h More

by amandap48
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Jun 26, 2020 -

Gerald Subaru of Naperville responded

Hello and thank you for your truly exceptional review! We couldn't be happier that you enjoyed your experience here at our dealership and that Leo was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville

June 26, 2020

Because of Jesse we purchased our vehicle. Very professional and honest. Great program through Costco with no haggling but it was Jesse that got us to finalize the deal and purchase with the team. More

by Rwingard99
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Jesse Bush
Jun 29, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking time out of your day to share your truly exceptional experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

June 26, 2020

John was very helpful with giving my some options, helping with with my credit situation, and getting me a car that I am extremely happy with. More

by robertlstrieter
Recommend Dealer
Yes
Employees Worked With
John Pryor
Jun 29, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear John and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

June 26, 2020

Jessie was fantastic to work with. He did a great job on every aspect on selling the features of the car. He was great! I will be buying my next car from jessie More

by Evnsgrg4
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Jun 29, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

June 25, 2020

Amazing test drive with Paulo!! Really got a great experience of the differences between the crosstrek and Impreza and am very happy choosing the crosstrek! More

by Anna R
Recommend Dealer
Yes
Employees Worked With
Paulo Rodriguez
Jun 26, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville

June 25, 2020

Jeff Walker was outstanding! My Acura TL finally decided it was done after 17 1/2 years of loyal service for us. Jeff allowed us the time to review our options without any pressure to make a decision. Thr More

by cbsggs
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Jeff Walker
Jun 26, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Gerald Subaru of Naperville! Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville

June 25, 2020

Jeff was personable, listened to me and was helpful. The only thing I was,disappointed in, was the $ I got for my trade in. If I had gotten $1, 000 more, I would have purchased the warranty package. More

by baho
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Jun 26, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! We are happy to hear about your positive experience at Gerald Subaru of Naperville, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville

June 24, 2020

Our in-person experience was great. Eddy was wonderful to work with. Our on-line experience was not good. It was highly impersonal, even following phone call discussions, email re-introduced herself and a More

by monateach2
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Marie Stepanek, Eddy Orellana
Jun 26, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Eddy assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville

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