Gerald Subaru of Naperville
Naperville, IL
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3,066 Reviews of Gerald Subaru of Naperville
I went to this Subaru dealership based on the recommendation of my next door neighbor and am very happy with my experience. I very much enjoyed the ease and simplicity of purchasing my car while recommendation of my next door neighbor and am very happy with my experience. I very much enjoyed the ease and simplicity of purchasing my car while working with Jeff. He answered all the questions that came to mind (it had been a long while since I last bought a car) and made the entire process rather painless. He was kind and informative, never pushy. The other members of the staff that I interacted with at the dealership were very pleasant as well. Overall a very positive experience that I would recommend to others in the market for a new vehicle. More
Paulo knew the range of cars and options so well and gave the best test drive ever showing off the capabilities of the car! Informative and low key without pressure. Highly recommend this dealer. the best test drive ever showing off the capabilities of the car! Informative and low key without pressure. Highly recommend this dealer. More
This was my first solo car buying experience and I couldn't be happier with the outcome! Leo was extremely knowledgable and friendly throughout the entire appointment. I look forward to working with h couldn't be happier with the outcome! Leo was extremely knowledgable and friendly throughout the entire appointment. I look forward to working with him again in the future. More
Because of Jesse we purchased our vehicle. Very professional and honest. Great program through Costco with no haggling but it was Jesse that got us to finalize the deal and purchase with the team. professional and honest. Great program through Costco with no haggling but it was Jesse that got us to finalize the deal and purchase with the team. More
John was very helpful with giving my some options, helping with with my credit situation, and getting me a car that I am extremely happy with. helping with with my credit situation, and getting me a car that I am extremely happy with. More
Jessie was fantastic to work with. He did a great job on every aspect on selling the features of the car. He was great! I will be buying my next car from jessie every aspect on selling the features of the car. He was great! I will be buying my next car from jessie More
Amazing test drive with Paulo!! Really got a great experience of the differences between the crosstrek and Impreza and am very happy choosing the crosstrek! experience of the differences between the crosstrek and Impreza and am very happy choosing the crosstrek! More
Jeff Walker was outstanding! My Acura TL finally decided it was done after 17 1/2 years of loyal service for us. Jeff allowed us the time to review our options without any pressure to make a decision. Thr it was done after 17 1/2 years of loyal service for us. Jeff allowed us the time to review our options without any pressure to make a decision. Through his guidance our decision was made - a new 2020 Subaru Legacy Premium. Anthony Mazany helped us with financing which enabled us to drive home with a new safe and energetic outlook. Jeff went above and beyond for us and we are grateful for Jeff and the entire Gerald Team to make us feel a part of the Gerald family. More
Jeff was personable, listened to me and was helpful. The only thing I was,disappointed in, was the $ I got for my trade in. If I had gotten $1, 000 more, I would have purchased the warranty package. only thing I was,disappointed in, was the $ I got for my trade in. If I had gotten $1, 000 more, I would have purchased the warranty package. More
Our in-person experience was great. Eddy was wonderful to work with. Our on-line experience was not good. It was highly impersonal, even following phone call discussions, email re-introduced herself and a work with. Our on-line experience was not good. It was highly impersonal, even following phone call discussions, email re-introduced herself and asked questions that had been already answered. More