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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

July 09, 2017

Great Experience Our salesperson, Cali Taber worked hard explaining, showing the two vehicles we were interested in. She answered all our questions and if she didn't More

by Hound dog family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica from finance dept, Asim Aslam, Calabria Taber
Jul 11, 2017 -

Gerald Subaru of Naperville responded

We appreciate you taking the time to leave us a truly exceptional review! I am pleased to hear Cali did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Alec McKean - General Manager

July 08, 2017

A great experience I had a great experience with John Rose when I visited the dealership a few days ago. John was very pleasant and worked to answer all my questions and More

by SP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rose
Jul 11, 2017 -

Gerald Subaru of Naperville responded

Congratulations on your new car! We are thrilled to hear that you gave us a another chance and we made it a truly exceptional experience. I’ll be sure to share your feedback with John Rose and we look forward to seeing you again! Sincerely, Alec McKean - General Manager

July 08, 2017

Sharing the Experience Eric Zetterlof, our salesman at Gerald worked with us and was extremely helpful answering all of our questions (Eric knows his Subaru's!!) and showing More

by Rich R/Ed K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A special thanks to the receptionist at the time of our vehicle purchase - she greeted us and was very pleasant!, Ubaldo Rodriguez, Asim Aslam, Eric Zetterlof
Jul 11, 2017 -

Gerald Subaru of Naperville responded

Richard, I am pleased to hear that you had a truly exceptional experience with our team. Congratulations on your new Outback! We would like to sincerely thank you for your business and encourage you to contact or visit us anytime with any questions that may arise. Sincerely, Alec McKean - General Manager

July 07, 2017

My Sweet Ride Thank you very much for the new Outback, I had decided on an Outback after a few weeks of research and I went to every site to every report. As well More

by JimG78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Lies, Asim Aslam, Eric Zetterlof, Marie Stepanek
Jul 11, 2017 -

Gerald Subaru of Naperville responded

Jim, thank you for taking the time to write such a truly exceptional review about your experience with us! We truly appreciate it. We would like to congratulate you on new Outback! I am very glad to hear that your experience with our team has been very positive. It was great doing business with you. We hope to see you again! Sincerely, Alec McKean - General Manager

July 07, 2017

Visit at Subaru! I had a very great experience with Jesse when I visited Subaru yesterday. He was extremely personable and he answered all of my questions! Great custo More

by Brittany D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Jul 11, 2017 -

Gerald Subaru of Naperville responded

Brittany, thank you very much for taking your time to leave us a truly exceptional review. I am pleased to hear about your great experience with Jesse. If there is anything else we can do for you just give us a call. Sincerely, Alec McKean - General Manager

July 06, 2017

Great Service and Test Drive Track Available My dad and I were greeted right away by Jim Webb. I wanted to look at the Forester and Crosstrek vehicles. I explained to Jim what I was looking for a More

by Mlokmai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Webb
Jul 07, 2017 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write such a truly exceptional review about you and your dad’s experience with us! We truly appreciate it. I am very glad to hear that your experience with Jim has been very positive and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Sincerely, Alec McKean - General Manager

July 05, 2017

Great experience buying a Subaru As seniors we received an excellent experience in purchasing a new car. Jesse Bush was very helpful in finding the right car at the right price. More

by MILTON COOKE
Recommend Dealer
Yes
Employees Worked With
Jesse Bush, Marie Stepanek
Jul 07, 2017 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this truly exceptional 5-star review, Milton. I’m glad to hear that Jesse helped you find the right car at the best price possible. Please let us know if you need anything else! Sincerely, Alec McKean - General Manager

July 04, 2017

No pressure car buying I recently bought a new car at Gerald Subaru in Naperville and was very pleased with the whole experience. My sales associate Michael was very knowled More

by Staci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Jul 05, 2017 -

Gerald Subaru of Naperville responded

Staci, thank you for this truly exceptional review and congratulations on your new car! We really appreciate you leaving us your input. I am very pleased to hear that Michael could make your car shopping experience so pleasurable and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Alec McKean - General Manager

July 04, 2017

What a wonderful car! I came in looking for more hands on information about the Forester. I chose Gerald Subaru because they have a nice selection to see and compare. Ke More

by Cate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas
Jul 05, 2017 -

Gerald Subaru of Naperville responded

Thanks for allowing us to help you, Cate. It is great to hear that you had such a truly exceptional dealership experience. The Forester is an excellent choice and I’m sure you'll enjoy it for years to come. I’ll share your comments with Kelly and we look forward to seeing you at our dealership in the future. Sincerely, Alec McKean - General Manager

July 04, 2017

Forester #2 We purchased our first Subaru Forester at Gerald. Wonderful experience...wonderful car. Why go anywhere else for the second Forester when you have bee More

by carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Jul 05, 2017 -

Gerald Subaru of Naperville responded

Thank you for leaving us this truly exceptional review, Carol. I am very happy to hear that we could provide you with a second Forester buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Alec McKean - General Manager

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