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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

August 20, 2017

Great salesman, great dealership, awesome car Jim was great to work with. He helped us get the car we wanted within our budget. Very nice guy. The dealership is clean and nicely updated. Left with More

by Cassie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Webb
Aug 22, 2017 -

Gerald Subaru of Naperville responded

Your truly exceptional feedback truly made our day, Cassie. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Alec McKean - General Manager

August 19, 2017

Very positive experience Jesse was wonderful to work with. He was courteous, thorough, and patient. Anthony made sure I understood everything about financing options. Manny ha More

by HappySubaruOwner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Monomoy Ghosh, Jesse Bush
Aug 22, 2017 -

Gerald Subaru of Naperville responded

Thank you for leaving us this truly exceptional review. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well!! We look forward to seeing you back again in the future. Take care! Sincerely, Alec McKean - General Manager

August 18, 2017

Great dealership! Eric was wonderful! Very friendly and knowledgeable. He knew we didn't have a lot of time and worked hard to get us out fast with exactly what we want More

by SubaruMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Eric Zetterlof
Aug 22, 2017 -

Gerald Subaru of Naperville responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide truly exceptional customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Alec McKean - General Manager

August 18, 2017

Very good experience . Sales staff was pleasant and knowledgable. Price took some negotiating but ended up with what i feel was a good price. Have not used the service d More

by William Weissman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Aug 22, 2017 -

Gerald Subaru of Naperville responded

William, we are extremely happy to hear of your pleasant experience! We're glad to hear that our team was truly exceptional! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Alec McKean - General Manager

August 16, 2017

3rd Subaru purchase This is my 3rd Subaru I have purchased, second from Gerald Subaru. Mike Price could not be more professional and knowledgeable about the cars he is se More

by Fek3108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Aug 17, 2017 -

Gerald Subaru of Naperville responded

Thank you for your loyalty to our dealership and for taking the time to write this truly exceptional review. Mike’s sales excellence is always consistent, and I’m glad your experience with her supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Alec McKean - General Manager

August 16, 2017

He has very good knowledge about his job, no pressure, We purchased a Subaru outback no pressure about what you should buy , sometimes he even knows what I am going to ask Very good personality More

by Nadezhda Hope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Zetterlof
Aug 17, 2017 -

Gerald Subaru of Naperville responded

Thank you so much for your feedback as well as your truly exceptionaol loyalty. We appreciate building customer relationships and we truly value your business. Sincerely, Alec McKean - General Manager

August 13, 2017

Very knowledgeable and zero pressure. I was in he market for a new SUV & wanted to know more about the Forester. Mike showed us the car, took us for a test drive, & told us more about the More

by S Stompanato
Friendliness
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Michael Price
Aug 13, 2017 -

Gerald Subaru of Naperville responded

Congratulations on your new vehicle! Thank you for writing such a great review about your experience at our dealership!  We appreciate the feedback and are pleased that your experience with MIke was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Alec McKean - General Manager

August 12, 2017

Abid Khan is the best sales person. We have purchased a Subaru Forester after on line negotiations with Mr.Many Gosh. When we came to get the car , Mr. Abid Khan help us to complete the More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Abid Khan, Monomoy Ghosh, John Ziebarth
Aug 13, 2017 -

Gerald Subaru of Naperville responded

Thank you for writing about your visit with us, and congratulations on your new Subaru Forester! Mr. Gosh is most definitely an asset to us, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendations. Sincerely, Alec McKean - General Manager

August 11, 2017

Successful First Car Purchase Car buying is an overwhelming process--especially for someone like me who has never purchased a car before. Jim was patient when we visited him twice More

by Rfancler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, James Webb
Aug 13, 2017 -

Gerald Subaru of Naperville responded

Thank you for writing about your visit with us! I am happy to hear that Jim was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Alec McKean - General Manager

August 10, 2017

Professionalism Michael did a great job of reviewing the product with us. Working with his management to get us a great deal. And walking us through the overview of t More

by William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Aug 11, 2017 -

Gerald Subaru of Naperville responded

William, thank you so much for the amazing feedback! I'll be sure to pass on the truly exceptional review to Michael as well. Please contact us with any future needs! Sincerely, Alec McKean - General Manager

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