
Gerald Subaru of Naperville
Naperville, IL
Filter Reviews by Keyword
By Type
3,072 Reviews of Gerald Subaru of Naperville
Friendly, knowledgeable, professional, courteous staff Sales associate had two buyers needing attention at the same time, and did the best he could to be available to each customer and his /her specific ne Sales associate had two buyers needing attention at the same time, and did the best he could to be available to each customer and his /her specific needs. Total time at agency was 6,5 hours. Car was purchased, paperwork completed, iinstructions given in professional manner. More
Highly Recommended Our recent experience at Gerald Subaru Naperville was a very positive one. More specifically, we would like to give accolades to our salesman, Jesse Our recent experience at Gerald Subaru Naperville was a very positive one. More specifically, we would like to give accolades to our salesman, Jesse Bush. Not only was he extremely courteous and well-mannered, but he is also a true professional. His approach was quite relaxed, and very accommodating to our needs. Not only did we get to leave with a brand-new Subaru Forrester, but we also made a friend that night. Thank you, Jesse! More
Bought car Easy and pleasant to work with. My wife and I were most pleased. Highly recommend Eddy. Great place. They are deal makers. Great financing terms Easy and pleasant to work with. My wife and I were most pleased. Highly recommend Eddy. Great place. They are deal makers. Great financing terms too. More
GREAT CUSTOMER SERVICE, VERY QUICK PURCHASE. LOVED IT!!!! THE QUICKEST PURCHASE EVER, USUALLY DEALERSHIPS TAKE FOREVER THIS ONE IS AMAZING. WOULD NOT GO ANYWHERE ELSE. GREAT SERVICE, VERY NICE ATMOSPHERE. LOV THE QUICKEST PURCHASE EVER, USUALLY DEALERSHIPS TAKE FOREVER THIS ONE IS AMAZING. WOULD NOT GO ANYWHERE ELSE. GREAT SERVICE, VERY NICE ATMOSPHERE. LOVED THEIR TESTING TRACK. IF YOU LOOKING FOR A GREAT CAR AND A QUICK SERVICE GO TO THIS ONE! ASK FOR ERIC ZETTERLOF. More
Gerald Subaru Naperville Car Buying Experience Gerald Subaru demonstrated great care in identifying and providing for my buying needs as opposed to my unsatisfying experience with other dealers tha Gerald Subaru demonstrated great care in identifying and providing for my buying needs as opposed to my unsatisfying experience with other dealers that secretly, mostly demonstrated working towards their needs. The service at Gerald Subaru was courteous, insightful, and knowledgeable across all points of contact from their initial online chat professional, to their internet specialist, in-store sales professional, trade-in evaluation team, and finance manager. My experience with Gerald Subaru was fantastic and would not change a thing! Keep up the great work and thank you! More
Great experience..❤️ We had wonderful experience. Eric is great, knowledgeable, very professional and friendly. Also the sales manager Leo Katsnelson is nice and helped u We had wonderful experience. Eric is great, knowledgeable, very professional and friendly. Also the sales manager Leo Katsnelson is nice and helped us too.. Overall, it's a pleasant experience and I highly recommend this dealership. More
Glad I went there! Nice dealership! Michael Price helped me feel comfortable about the WRX we chose and I'm confident it's the right one. He was very accommodating and Nice dealership! Michael Price helped me feel comfortable about the WRX we chose and I'm confident it's the right one. He was very accommodating and listened to my wishes so we put together a fair deal. Very efficient with the paperwork also! Will definitely do business with him again! :-) More
Leo is the man!!! I walked in at 840pm om Monday night where leo intriduced himself to me. He provided excellent service at first and took the time to show me the car e I walked in at 840pm om Monday night where leo intriduced himself to me. He provided excellent service at first and took the time to show me the car even tho the dealer closes at 9pm!!. Leo is the reason I came back after few days and bought a legacy subaru from him. He provided me with excellent customer service and went above and beyond to get the deal done. He was quick abd effecient and very professional to deal with. Definitely will get more cars from him. If you want world class customer service and quality go see Leo at Gerald!! More
Great People with Which to Work Sales consultant Ehab Eref helped us purchase a 2017 Outback. It was our first time ever in a Subaru dealership, and we appreciated how he first acqua Sales consultant Ehab Eref helped us purchase a 2017 Outback. It was our first time ever in a Subaru dealership, and we appreciated how he first acquainted us safety features and how the cars are engineered. Ehab was patient, friendly, kind, and honest in the hours spent with us as we test drove different cars and documented the information needed for loan and purchase. As a salesperson he asked the questions he needed to ask, but was not pushy. He was great and is highly recommended. Finance Manager Anthony Mazany worked with us on signing the documents involved in the purchase. I've bought a few cars before, and in the past some of the finance guys I've dealt with were wooden and lifeless. Not Anthony! Although it was late in the day he still had a smile on his face and happily worked through the process. Appreciated his humor and liveliness. I've only owned the Outback for a day, but am loving it. More
Purchase of Crosstrek Jim was knowledgeable and helpful with my purchase. Very happy about my new car! Recommend Jim and this dealership,. Sam in finance was good to work Jim was knowledgeable and helpful with my purchase. Very happy about my new car! Recommend Jim and this dealership,. Sam in finance was good to work with and listened to my needs an followed through with what works for me. More