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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

April 10, 2018

Great Experience This is my second time buying a Subaru from Gerald. Always a great experience. The operation is very professional and great customer service. Great pr More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Harris, Tim Murray
Apr 10, 2018 -

Gerald Subaru of Naperville responded

David, thank you for the feedback! We are happy to hear about your positive experience at Gerald Subaru of Naperville, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Alec McKean - General Manager

April 10, 2018

Subaru Outback It was great working with Michael Price was an excellent salesman that worked to meet our needs. He made the process easy. We would definitely recomm More

by mn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Anthony Mazany, Michael Price, Cynthia Barratt
Apr 10, 2018 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this review. We are pleased to hear that Michael and the team were able to provide an efficient and overall positive experience. Sincerely, Alec McKean - General Manager

April 09, 2018

Second Subaru We have our first Subaru from Gerald. The services department was good. As Gerald moved, we haven't been there for couple years. When we decided to More

by WL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Harris
Apr 09, 2018 -

Gerald Subaru of Naperville responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs.We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Have a truly exceptional day! Sincerely, Alec McKean - General Manager

April 08, 2018

First Subaru Purchase Comfortable dealership, clean. John was patient, did not hound us and easy to work with. Extended test drive was a huge selling point. Whike it wa More

by Author
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pryor
Apr 09, 2018 -

Gerald Subaru of Naperville responded

Thanks for the truly exceptional review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Alec McKean - General Manager

April 08, 2018

Subaru WRX I purchased. 2018 Subaru WRX from Gerald Subaru of Naperville and my experience was exceptional. Eddy helped me every step of the way and was one of t More

by Siearswrx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Orellana, Tim Murray
Apr 09, 2018 -

Gerald Subaru of Naperville responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Have a truly exceptional day! Sincerely, Alec McKean - General Manager

April 08, 2018

First Subaru Ever 04/02/18 First Time Owner of a Subaru .. I m very happy with my choice in a new Forester, we were refer to this dealership through friends. Our sales More

by Mai like Mai Tai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abid Khan
Apr 09, 2018 -

Gerald Subaru of Naperville responded

Thank you so much for taking time out of your day to share your truly exceptional experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Alec McKean - General Manager

April 07, 2018

Great experience My husband and I are happy to recommend Jeff Walker and Gerald Subaru of Naperville. Jeff was very respectful of our budget and time, and he did his b More

by HFamily2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Apr 09, 2018 -

Gerald Subaru of Naperville responded

We’re delighted to hear of your truly exceptional experience at our dealership. We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Alec McKean - General Manager

April 06, 2018

Good car, good deal. I was treated with respect. Salesperson patiently listened to my concerns especially on what I could afford vs not afford. Offered a very good deal on More

by LonesomeRambler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Stepanek, Eddy Orellana
Apr 09, 2018 -

Gerald Subaru of Naperville responded

Thanks for the truly exceptional review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Alec McKean - General Manager

April 06, 2018

Great buying experience. Ehab and the team at Gerald Subaru really worked hard to make sure that I was getting a great used Subaru. Ehab was very friendly, professional & eas More

by areitzel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Apr 09, 2018 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a truly exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Alec McKean - General Manager

April 05, 2018

Now This Is How Vehicle Purchasing Should Be Rave reviews for Gerald Subaru of Naperville, Leo Lopez and all of Gerald team. Even after purchasing numerous vehicles over the years, Gerald Subaru More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez, Nino McMorris, Tim Murray
Apr 06, 2018 -

Gerald Subaru of Naperville responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Have a truly exceptional day! Sincerely, Alec McKean - General Manager

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