Gerald Subaru of Naperville

Trish explains the work being done on my car clearly, and communicates promptly about the car’s status. I ask for her to be my service advisor every time! communicates promptly about the car’s status. I ask for her to be my service advisor every time! More

Gerald Subaru has been my go to place for service/repairs for the past four years. Their facility is very comfortable and seems well managed, and they have a lovely team of people working there. Even the cus for the past four years. Their facility is very comfortable and seems well managed, and they have a lovely team of people working there. Even the customers who had been waiting for their cars’ repairs were all having a nice time, now that’s how you know it’s a good facility. I will say, recently their music in the lounge was a little funky, but if that’s the worst thing someone can say, I think you’re doing things right. More

Excellent service from Trish Psvizzero in the service department. Her proactive analysis, ongoing communication, and follow up was fantastic. We had a very complex car issue stemming from an accident wit department. Her proactive analysis, ongoing communication, and follow up was fantastic. We had a very complex car issue stemming from an accident with our CROSSTREK. Trish per herself right in the middle between ourselves, our insurance company, the service and parts departments. She was wonderful. I would highly recommend her. More

Last week Thursday, July 27, 2023, my wife and I picked up our brand new Subaru, Crosstrek, Support, from Gerald Subaru of Naperville. The experience from purchasing the vehicle through picking up the veh up our brand new Subaru, Crosstrek, Support, from Gerald Subaru of Naperville. The experience from purchasing the vehicle through picking up the vehicle was nothing but outstanding. This dealer even has a track set up in the back! Rob Milam made the whole process very easy. In addition, working with the GM and Mr. Price was also a pleasure. If you read my review on another Subaru dealership about eight weeks ago, you would want to insure you purchase your vehicle here! I am a decorated retired military veteran and was treated very poorly at other places. Keep up the great work Gerald Subaru! We love the SUV! More

Very good technicians. Always excellent service. Trish is great and a pleasure to work with. Always excellent service. Trish is great and a pleasure to work with. More

Very good technicians and excellent service. Trish is great and a pleasure to work with. Trish is great and a pleasure to work with. More

Internet sales manager Maria and sales rep Leo Lopez was a blast. They did what they promised and all with a big smile. Just a joy to work with and I highly recommend them. Other dealers have a lot to learn a blast. They did what they promised and all with a big smile. Just a joy to work with and I highly recommend them. Other dealers have a lot to learn from these people. I buy cars every 3yrs and was pleasantly surprised how they handled the process. Thanks! John S. More

Gerald Subaru of Naperville got me in for a last minute service appointment more than a week earlier than Grand Subaru could. They started on time, finished the work promptly and got me back on the road ag service appointment more than a week earlier than Grand Subaru could. They started on time, finished the work promptly and got me back on the road again. Thanks Gerald Subaru! Consider me a convert 😉 My manual transmission Impreza had been sporadically hesitating/stuttering during acceleration since I bought it new (from Grand, mind you) but it didn't feel reproducible enough to waste my time at a service department. Sometimes it felt like I was getting rear-ended when I pressed the gas. GERALD was able to get me in nearly a full week earlier than Grand to do the Subaru recommended ECU reprogramming (TSB 09-77-21R). So far, it feels like an improvement. Patricia 🥰“Trish” 😍Svizzero went the extra mile💯🤩⭐️🌟 as my service advisor to explain what was happening to my car and worked with me on the invoice. Literally, I have never in my life been this impressed by a dealer service department ✔️. I may even come back here for a oil change. 🤣 More

This is our 4th Subaru purchase from Gerald Subaru - and our first purchase from Jesse Bush. Every sales experience we've had at Gerald has been outstanding - and our experience with Jesse was even better. our first purchase from Jesse Bush. Every sales experience we've had at Gerald has been outstanding - and our experience with Jesse was even better. He was knowledgeable, patient with us, never pushy, and extremely helpful with the delivery of our new Outback. We continue to highly recommend Gerald - and won't hesitate to recommend Jesse! More

Leo is the Best salesmen there is! ! 100% took care of my senior mother and was patient with her and understood her needs and wants and just wanted to be sure she got what she wanted/ne ! 100% took care of my senior mother and was patient with her and understood her needs and wants and just wanted to be sure she got what she wanted/needed and nothing more, he didn't push her into anything he truly cared about her as a customer over a dollar sign. If you want an honest dealership, sales person you can trust Leo! He is great!! thanks so much Leo! I will be there when I'm am ready to give up my car for a new one! More