Gerald Subaru of Naperville

Last week Thursday, July 27, 2023, my wife and I picked up our brand new Subaru, Crosstrek, Support, from Gerald Subaru of Naperville. The experience from purchasing the vehicle through picking up the veh up our brand new Subaru, Crosstrek, Support, from Gerald Subaru of Naperville. The experience from purchasing the vehicle through picking up the vehicle was nothing but outstanding. This dealer even has a track set up in the back! Rob Milam made the whole process very easy. In addition, working with the GM and Mr. Price was also a pleasure. If you read my review on another Subaru dealership about eight weeks ago, you would want to insure you purchase your vehicle here! I am a decorated retired military veteran and was treated very poorly at other places. Keep up the great work Gerald Subaru! We love the SUV! More

Very good technicians. Always excellent service. Trish is great and a pleasure to work with. Always excellent service. Trish is great and a pleasure to work with. More

Very good technicians and excellent service. Trish is great and a pleasure to work with. Trish is great and a pleasure to work with. More

Internet sales manager Maria and sales rep Leo Lopez was a blast. They did what they promised and all with a big smile. Just a joy to work with and I highly recommend them. Other dealers have a lot to learn a blast. They did what they promised and all with a big smile. Just a joy to work with and I highly recommend them. Other dealers have a lot to learn from these people. I buy cars every 3yrs and was pleasantly surprised how they handled the process. Thanks! John S. More

Gerald Subaru of Naperville got me in for a last minute service appointment more than a week earlier than Grand Subaru could. They started on time, finished the work promptly and got me back on the road ag service appointment more than a week earlier than Grand Subaru could. They started on time, finished the work promptly and got me back on the road again. Thanks Gerald Subaru! Consider me a convert 😉 My manual transmission Impreza had been sporadically hesitating/stuttering during acceleration since I bought it new (from Grand, mind you) but it didn't feel reproducible enough to waste my time at a service department. Sometimes it felt like I was getting rear-ended when I pressed the gas. GERALD was able to get me in nearly a full week earlier than Grand to do the Subaru recommended ECU reprogramming (TSB 09-77-21R). So far, it feels like an improvement. Patricia 🥰“Trish” 😍Svizzero went the extra mile💯🤩⭐️🌟 as my service advisor to explain what was happening to my car and worked with me on the invoice. Literally, I have never in my life been this impressed by a dealer service department ✔️. I may even come back here for a oil change. 🤣 More

This is our 4th Subaru purchase from Gerald Subaru - and our first purchase from Jesse Bush. Every sales experience we've had at Gerald has been outstanding - and our experience with Jesse was even better. our first purchase from Jesse Bush. Every sales experience we've had at Gerald has been outstanding - and our experience with Jesse was even better. He was knowledgeable, patient with us, never pushy, and extremely helpful with the delivery of our new Outback. We continue to highly recommend Gerald - and won't hesitate to recommend Jesse! More

Leo is the Best salesmen there is! ! 100% took care of my senior mother and was patient with her and understood her needs and wants and just wanted to be sure she got what she wanted/ne ! 100% took care of my senior mother and was patient with her and understood her needs and wants and just wanted to be sure she got what she wanted/needed and nothing more, he didn't push her into anything he truly cared about her as a customer over a dollar sign. If you want an honest dealership, sales person you can trust Leo! He is great!! thanks so much Leo! I will be there when I'm am ready to give up my car for a new one! More

I was very pleased with the service that I received at your dealership and the people that I work with!! I just wanted to say thank you so very much Megan and Tony for all of your help!!! your dealership and the people that I work with!! I just wanted to say thank you so very much Megan and Tony for all of your help!!! More

Abid has explained clearly about the Subaru forester sports model features and differences with other models of the forester. Which has helped me in choosing sports model. He was kind and answered all o sports model features and differences with other models of the forester. Which has helped me in choosing sports model. He was kind and answered all our queries very patiently. More

Abid is a very knowledgeable and friendly. After he heard our requirements, we tried several vehicles with no pressure. Abid found the perfect one for us. This is the second time that we bough After he heard our requirements, we tried several vehicles with no pressure. Abid found the perfect one for us. This is the second time that we bought from Abid at Gerald. Always a pleasant experience. More