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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

March 24, 2019

My wonderful Experience buying my car at your dealership. I purchased my new Subaru Outback at your dealership on Monday March 18th. Michel Price was my consultant.. He was GnyREAT He took a great de More

by cargirl Jane 51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Mar 25, 2019 -

Gerald Subaru of Naperville responded

Thanks for this awesome review, cargirl Jane 51! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Alec McKean - General Manager

March 23, 2019

Very nice and knowledgeable Paulo sold us a 2019 Crosstrek. He was fantastic, he answered all of our questions and treated us fairly. He treated us like his own family. More

by DrDan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Rodriguez
Mar 25, 2019 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Gerald Subaru of Naperville. Congratulations on the new 2019 Crosstrek! If you have any further needs, do not hesitate to stop by for a visit. Sincerely, Alec McKean - General Manager

March 23, 2019

Used Impreza Jeffery was very friendly and informative during my visit. He worked with me in finding another car after my first choice was no longer available. More

by Nah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Mar 25, 2019 -

Gerald Subaru of Naperville responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Alec McKean - General Manager

March 23, 2019

Highly Recommend Dealership My initial contact with this dealership was with Marie Stepanek. I had recently had major surgery and was not very mobile as I was doing my research More

by Roper1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nino McMorris, Russ Harris
Mar 25, 2019 -

Gerald Subaru of Naperville responded

Congratulations on your new purchase, Roper1010! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Alec McKean - General Manager

March 22, 2019

Excellent Paulo is a patience salesman, he answered all question we asked. Appreciated the service. And they also offered us some snacks and drink. I will come More

by Jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Rodriguez
Mar 25, 2019 -

Gerald Subaru of Naperville responded

We love hearing about customers that have a terrific experience at Gerald Subaru of Naperville. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Alec McKean - General Manager

March 22, 2019

Great bying experience. Very professional. No hassle. Great people. Great facility and staff. Micheal was very professional and friendly. Explained everything and made whol More

by Stefan S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nino McMorris, Marie Stepanek, Michael O'Brien
Mar 25, 2019 -

Gerald Subaru of Naperville responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Alec McKean - General Manager

March 22, 2019

Best experience ever 😊 My experience buying a car from the dealership went very smoothly and fast. Michael Price is by far a greatest salesman I would definitely be coming b More

by Tsoump89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price, Tim Murray, Tina Tufo
Mar 25, 2019 -

Gerald Subaru of Naperville responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Alec McKean - General Manager

March 22, 2019

Great experience Working with Ehab and internet sales was a breeze. Got the price we wanted with no back and forth negotiating. Would def buy again from this dealersh More

by Spiro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Stepanek, Ehab Aref, Tim Murray
Mar 25, 2019 -

Gerald Subaru of Naperville responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Alec McKean - General Manager

March 22, 2019

Great experience I Highly recommend Kelly for your sales- she will work hard to get you the best deal and experience you possible. Overall, very smooth experience and More

by AT123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Gruic, Kelly Thomas, Tim Murray
Mar 25, 2019 -

Gerald Subaru of Naperville responded

We cannot thank you enough for your wonderful review of Gerald Subaru of Naperville and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Alec McKean - General Manager

March 22, 2019

Glad my search is over I am a person who thoroughly searched for my new car. I visited every dealership within at least a 60 mile radius. One VERY distinct difference that s More

by Joeybee9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Marie Stepanek, Tim Murray, Maury Lopez
Mar 25, 2019 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Alec McKean - General Manager

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