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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

May 16, 2019

Great experience! Who knew that car shopping could be such a pleasant experience? Jesse was great! We really enjoyed working with him and will definitely recommend him. More

by saratams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
May 17, 2019 -

Gerald Subaru of Naperville responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Jesse. Please let us know if we can ever help you in the future. Sincerely, Alec McKean - General Manager

May 16, 2019

Wonderful experience This was my first experience leasing a car. Jesse was personable and went above and beyond to meet my needs. He did not waste my time or try to sell m More

by Mngitter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
May 17, 2019 -

Gerald Subaru of Naperville responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Jesse was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Alec McKean - General Manager

May 15, 2019

Subaru Experience Good overall experience. I feel that I received a very fair price on both the car I purchased and my trade. Dealership had good selection. More

by Rajeks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
May 17, 2019 -

Gerald Subaru of Naperville responded

Hello Rajeks! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alec McKean - General Manager

May 15, 2019

Time well spent Jesse really took the time to connect with us on a personal level. It felt like we made a new friend who truly cared about our auto purchase. Jesse More

by Forester19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush, Tim Murray
May 17, 2019 -

Gerald Subaru of Naperville responded

We loved reading this review! Happy customers are our aim, and it appears Jesse really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, Alec McKean - General Manager

May 14, 2019

Smooth purchase Ehab was very helpful to find the perfect car for our growing family. He was professional and experienced. He was very knowledgeable about all the fea More

by Emily and JT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
May 14, 2019 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Alec McKean - General Manager

May 14, 2019

Made you feel like family I research and chose Gerald because of the lifetime warranty and your manager Tina gave us a quote on the vehicle immediately and Gerald followed up w More

by Janmundo1356
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Maury Lopez, Tina Tufo
May 14, 2019 -

Gerald Subaru of Naperville responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Alec McKean - General Manager

May 13, 2019

Superb job by Jeff Walker We bought the new car and was satisfy with the pricing and service by the sales man. I will recommend my friend to come to this dealer. More

by Hatim786
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
May 14, 2019 -

Gerald Subaru of Naperville responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Alec McKean - General Manager

May 13, 2019

2019 outback Salesman was able to answer questions about vehicle and also located vehicle with options desired. Salesman made an extra effort to get good value fo More

by MLW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Jeff Walker
May 14, 2019 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Alec McKean - General Manager

May 11, 2019

Informative and smooth Salesman was very conscientious and knowledgeable of the vehicles that Subaru offers. Salesman located the type vehicle I preferred and ensured that More

by JeffKnings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref, Tim Murray
May 11, 2019

No pressure. No gimmicks. No hassle. I was torn between two models and therefore walked into this dealership needing to test drive the one I was leaning towards. I worked with Jeff and ex More

by AlpineGal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
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