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Gerald Subaru of Naperville
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Awesome Subaru Forester Buying Experience! We are normally not the ones who write reviews unless our experience with the purchase is phenomenal. And that's how we would describe our recent purc We are normally not the ones who write reviews unless our experience with the purchase is phenomenal. And that's how we would describe our recent purchase experience of a Subaru Forester at Gerald Subaru of Naperville, where we worked with their Sales Consultant Kelly Thomas. From the moment of entering the dealership (with no prior appointment) to the point of concluding the purchase, we experienced a wonderful car buying experience. We always felt welcomed and treated professionally. Kelly made a huge difference in us making the decision to buy our car there. We are the kind of buyers who do a lot of research and have stack of papers with a long checklist of questions before buying. We met her 2 days in a row - to get clarity on all our questions and test drive the car with different family members each day. She was patient, pleasant and personable. We never felt pushed or her getting frustrated with us in taking time to make our decision. The color we liked on our first visit was not in stock, so she arranged a vehicle from another location for the second visit. We worked with two sales managers - one for the trade in and the other for final price of our new purchase. While us having our research helped us get a fair deal, they acknowledged the info we presented and worked with us to earn our business. The dealership has its own lifetime FREE warranty on power train, drive train and engine - that goes well beyond any factory or extended warranty you can buy. Yet we did buy an extended warranty to cover the electrical etc. not covered in the main warranty. All in all we are very happy with our Subaru Forester buying experience and highly recommend this dealership - especially Kelly for buying Subaru there. More
I am completely satisfied with the visit Very friendly staff, pleasant atmosphere, available, explain all the nuances and try to help you meet your needs. A large selection of cars and option Very friendly staff, pleasant atmosphere, available, explain all the nuances and try to help you meet your needs. A large selection of cars and options for their purchase. Thank you very much! More
Once we knew what we wanted Russ got it taken care of quickl The Gerald dealer we found an excellent selection of cars, a team of people truly interested in helping us get the right vehicle and the administrati The Gerald dealer we found an excellent selection of cars, a team of people truly interested in helping us get the right vehicle and the administration of it went very smoothly once we decided. I’d buy from here again. More
Anna, our salesperson, was very knowledgeable and thoughtful It was a great overall experience! Anna took her time and answered all of our questions. She was very thorough. We are very pleased with our new car. It was a great overall experience! Anna took her time and answered all of our questions. She was very thorough. We are very pleased with our new car. I have told some of my family and friends about the great service we experienced. My daughter loves her car!!! More
My 2018 Subaru Outback My new 2018 Subaru Outback is awesome to drive and I thank Gerald Subaru of Naperville for helping my family get this vehicle. Ehab Aref and Tim Mur My new 2018 Subaru Outback is awesome to drive and I thank Gerald Subaru of Naperville for helping my family get this vehicle. Ehab Aref and Tim Murray were both excellent in getting this deal for me. More
Great experience Very friendly staff.. Ehab was great to work with. He did everything to get what I wanted and the price too. Would recommend him to everyone.. Very friendly staff.. Ehab was great to work with. He did everything to get what I wanted and the price too. Would recommend him to everyone.. More
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My First Subaru Russell was extremely helpful with helping me pick my first car. He was also very patient when I started to get those first-time-buying-a-car nerves. Russell was extremely helpful with helping me pick my first car. He was also very patient when I started to get those first-time-buying-a-car nerves. More
Great Service! Awesome people! Very easy to work with. I was in and out of the place with a new car in less than 45 minutes. They had everything ready and were excit Awesome people! Very easy to work with. I was in and out of the place with a new car in less than 45 minutes. They had everything ready and were excited to help me out. More
my experience with subaru everyone at the dealership was very polite and friendly. They were able to answer any questions i might of had, and they made me feel very comfortable everyone at the dealership was very polite and friendly. They were able to answer any questions i might of had, and they made me feel very comfortable with the purchase i made. More
Anna Smith is Fantastic. Anna Smith was very helpful answering questions about the Impreza. She helped me purchase a great car. She did a great job! Ehab also helped answer qu Anna Smith was very helpful answering questions about the Impreza. She helped me purchase a great car. She did a great job! Ehab also helped answer questions on prior visit. Tim was also very helpful. More