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Gerald Kia of North Aurora

North Aurora, IL

Overview
Reviews
4.8
722 Reviews
Call Dealership (630) 907-0770
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201 Hansen Boulevard

North Aurora, IL

60542

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Showing 722 reviews

March 21, 2023

Great customer service Convenience Cleanliness Selection Full service shop Communication The best dealer we’ve ever dealt with! More

by madelyngreen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramiro Perez
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Mar 24, 2023 -

Gerald Kia of North Aurora responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

March 21, 2023

Simple Stress-free buying process! Ramiro answered all of our questions and helped us select the right vehicle! More

by U2ez32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki, Jon Molero, Chuck Settles, Ramiro Perez
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Mar 24, 2023 -

Gerald Kia of North Aurora responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Gerald Kia of North Aurora. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

March 18, 2023

In general it's alright because their near our home and they try their best More

by Ike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
chris
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Mar 22, 2023 -

Gerald Kia of North Aurora responded

Ike, I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. I will be contacting you shortly to discuss your experience. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

March 13, 2023

I had another great experience @ Gerald Kia. This is my 2nd Lease from Gerald Kia since 2020. My saleswoman was Gina Esposito & I would highly recommend her. She was very friendly, funny & infor More

by Tiff Wilkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina Esposito
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Mar 16, 2023 -

Gerald Kia of North Aurora responded

Tiff, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

March 07, 2023

Superior customer service, excellent communication and very professional. I would highly recommend Gerald Kia. Keeven was very friendly, professional and knowledgeable! My son came with and had the best t More

by srosenquist67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keevin Pullen
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Mar 10, 2023 -

Gerald Kia of North Aurora responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

March 02, 2023

Quick and easy. Professional service. Knowledgeable. Found a great used car at a great price. More

by Mmmax583
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
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Mar 07, 2023 -

Gerald Kia of North Aurora responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let me know if I can help you with anything else, thanks! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

February 23, 2023

It was an easy experience. I’d use them again. Drove two states to get my car from them. It was worth it. More

by John.steitz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
Report | Print
Feb 28, 2023 -

Gerald Kia of North Aurora responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

February 21, 2023

I leased my first car there and had a great experience and just bought a new one after the lease was up. I had it factory ordered and it arrived in a month and 2 weeks! I just love it! More

by DavyK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula, Jon Molero
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Feb 23, 2023 -

Gerald Kia of North Aurora responded

I appreciate your review and are glad to hear that you had a great experience with our team. I look forward to working with you again soon! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

February 09, 2023

This dealer was amazing me and my girlfriend had a wonderful experience ADIL FADLELMULA was very professional he was very patient and he made us feel like family we will recommend anyone and everyon More

by Javierrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
Report | Print
Feb 14, 2023 -

Gerald Kia of North Aurora responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Adil's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

February 04, 2023

Me parece que tienen excelente atención al cliente, muy profesionales en el área. Los recomiendo More

by Raizza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Martinez
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Feb 08, 2023 -

Gerald Kia of North Aurora responded

Apreciamos sus amables comentarios, Raizza. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

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