
Gerald Kia of North Aurora
North Aurora, IL
Filter Reviews by Keyword
By Type
Showing 737 reviews
My wife and I had owned a Kia Rio for 10 years and felt it was a great time for a new car. We went to Gerald Kia because of the incredible servce we'd experienced during a recall vist we'd made. After me it was a great time for a new car. We went to Gerald Kia because of the incredible servce we'd experienced during a recall vist we'd made. After meeting Vidal and dealing with him, it made us feel we'd made a wise decision in returning- the guy was GREAT! Very proffessional, low pressure, great staff, knowledgeable and -as he's retired U.S. Military- made a connection with me and and inspired confidence. Overall; great deal, staff and atmosphere. We hope to have as many enjoyable years with our new 2013 Kia Forte, as we did with our 2003 Kia Rio. Thanks More
I was referred to Vidal by a past customer and he couldn't of given a better reference. Vidal was very helpful and knowledgeable about all of the cars features. He was not pushy and over the top as m couldn't of given a better reference. Vidal was very helpful and knowledgeable about all of the cars features. He was not pushy and over the top as many car salesmen are, he respected when my wife and I needed time to talk. Upon completion of the sale Vidal went through every feature of the car with me to make sure I understood where they were, what they all were and how they worked. I am extremely pleased with the deal we worked out and have nothing but good things to say about Vidal and my experiences at the dealership. If you are in the market for a Kia product I highly recommend seeing Vidal. More
Our experience at this dealership was excellent. This is the first time we walked out of car dealership feeling like we received great customer service and a very fair deal. Our sales guy Randy was great! the first time we walked out of car dealership feeling like we received great customer service and a very fair deal. Our sales guy Randy was great! Randy wasn't so overbearing we felt like we weren't being pressured but he was available to answer our many questions. We would definitely recommend your business to family and friends! Thanks More
I gave this rating because Dan was very helpful and knowledgeable for only working there 2 weeks. The entire staff was nice and helpful and seemed very genuine knowledgeable for only working there 2 weeks. The entire staff was nice and helpful and seemed very genuine More
I was very pleased with the service that was provided to me firstly by Daniel via email and then by Joe in person. I would have no problem in recommending them. me firstly by Daniel via email and then by Joe in person. I would have no problem in recommending them. More
Great experience. I bought my last car here and was a little nervous this time since it was under new management....Let me tell you, easier than I thought, faster than I thought and cheaper than I though little nervous this time since it was under new management....Let me tell you, easier than I thought, faster than I thought and cheaper than I thought. Dan, great guy and definately got us the perfect car for ALOT less than I than I thought we would pay. A+++ dealership. Believe me, those are almost impossible to find. Go here, you WILL NOT be unhappy. Thanks guys....loving the new van!!! More
They did an amazing job with my 2012 Optima. They went above and beyond my expectations. Outstanding customer service. They have made me a loyal customer. above and beyond my expectations. Outstanding customer service. They have made me a loyal customer. More
Randy Celaya was extermely helpful in the obtaining of the vehicle we purchased there. There was no pressure towards us to purchase the vehicle. J.B. in finance went above and beyond to get us a great ra the vehicle we purchased there. There was no pressure towards us to purchase the vehicle. J.B. in finance went above and beyond to get us a great rate. Our expeirence was great and we highly recommend getting vehicles through Gerald KIA of North Aurora. More
No nonsense. No pushy sales tactics. Quality customer care and service. Extremely satisfied with my purchase and visit. Will continue to do business at this dealership. care and service. Extremely satisfied with my purchase and visit. Will continue to do business at this dealership. More
Randy was willing to answer the copious amount of questions that I felt the need to ask. I also appreciated that when he did not think that he knew an answer, he would seek assistance instead of maki questions that I felt the need to ask. I also appreciated that when he did not think that he knew an answer, he would seek assistance instead of making up an answer. More