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Gerald Kia of North Aurora

North Aurora, IL

4.7
737 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 737 reviews

April 27, 2013

My wife and I had owned a Kia Rio for 10 years and felt it was a great time for a new car. We went to Gerald Kia because of the incredible servce we'd experienced during a recall vist we'd made. After me More

by gnbnny1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2013 -

Gerald Kia of North Aurora responded

Thank you for choosing Gerald Kia of North Aurora. We work hard to create a friendly and hassle-free environment for everyone who comes in to the dealership. We are proud to hear Vidal was able to take such good care of you. We appreciate you coming back to buy a car with us after your recall visit. We are confident you are going to love your new Kia Rio, and we look forward to working with you again. Be sure to find us on Twitter and Facebook for special updates and deals. -Curt Rice General Manager crice@geraldauto.com

April 24, 2013

I was referred to Vidal by a past customer and he couldn't of given a better reference. Vidal was very helpful and knowledgeable about all of the cars features. He was not pushy and over the top as m More

by timjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 25, 2013 -

Gerald Kia of North Aurora responded

Thank you, Tim, for letting us know about your positive experience. We are elated to hear how well Vidal took care of you. From beginning to end, we are committed to making your car buying process efficient and easy-going, so you can make the right decision for you. We thank you for choosing Gerald Kia of North Aurora. Be sure to find us on Facebook and Twitter for special updates and deals. -Curt Rice General Manager crice@geraldauto.com

April 22, 2013

Our experience at this dealership was excellent. This is the first time we walked out of car dealership feeling like we received great customer service and a very fair deal. Our sales guy Randy was great! More

by kerrimcnic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 23, 2013 -

Gerald Kia of North Aurora responded

Thank you for choosing Gerald Kia of North Aurora. We strive to create a friendly and easy going environment, so you don't have to deal with the pressures you would expect to see at a car dealership. We try to make everyone who walks through our doors feel like a member of our family, and we are elated to hear Randy took such good care of you. Your recommendation means the world to us, and we look forward to seeing you again! Be sure to find us on Facebook and Twitter for special updates and deals. -Curt Rice General Manager crice@geraldauto.com

April 22, 2013

I gave this rating because Dan was very helpful and knowledgeable for only working there 2 weeks. The entire staff was nice and helpful and seemed very genuine More

by jenliar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki
Apr 23, 2013 -

Gerald Kia of North Aurora responded

Thank you for letting us know about your great experience. We strive to provide our customers with quality customer care and service for everyone who walks through our doors. We are proud to hear how well Daniel took care of you on your visit. We look forward to working with you again! Find us on Facebook and Twitter for special updates and deals. -Curt Rice General Manager crice@geraldauto.com

April 15, 2013

I was very pleased with the service that was provided to me firstly by Daniel via email and then by Joe in person. I would have no problem in recommending them. More

by nkbalmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki
Apr 16, 2013 -

Gerald Kia of North Aurora responded

We thank you for this great review. Our team works hard to make everyone feel like a member of our family. Daniel and Joe are integral members of our team, and we are proud to hear how well they took care of you. We look forward to working with you again in the future. Find us on Twitter and Facebook for special updates and deals. -Curt Rice General Manager crice@geraldauto.com

April 13, 2013

Great experience. I bought my last car here and was a little nervous this time since it was under new management....Let me tell you, easier than I thought, faster than I thought and cheaper than I though More

by slangley78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan, Daniel Rudnicki
Apr 15, 2013 -

Gerald Kia of North Aurora responded

Congratulations on your new van, and welcome to the Gerald Kia family! Dan will also thank you for your kind words. He is part of a team dedicated to helping you find the vehicle you are looking for by listening to your needs, and getting you the best deal we can. We appreciate your recommendations, if you have any questions or concerns please let us know. Thank you for choosing Gerald Kia of North Aurora. Remember to Like us on Facebook and Follow us on Twitter for online exclusives and specials. -Curt Rice General Manager crice@geraldauto.com

April 12, 2013

They did an amazing job with my 2012 Optima. They went above and beyond my expectations. Outstanding customer service. They have made me a loyal customer. More

by Sarahkatep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Stramel
Apr 15, 2013 -

Gerald Kia of North Aurora responded

Thank you so much for your fantastic review of the service department at Gerald Kia of North Aurora! Our team has dedicated themselves to providing a service experience that is as convenient and satisfying as possible. We are very proud to have earned your loyalty, and we look forward to seeing you again. Don't forget to Like us on Facebook and Follow us on Twitter for updates and online information. Thank you, Gene Stramel, Service Manager | estramel@geraldauto.com

April 11, 2013

Randy Celaya was extermely helpful in the obtaining of the vehicle we purchased there. There was no pressure towards us to purchase the vehicle. J.B. in finance went above and beyond to get us a great ra More

by alansmith9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 12, 2013 -

Gerald Kia of North Aurora responded

Thank you for taking the time to recognize Randy! He will love to hear he was extremely helpful during your vehicle purchase. Your business and recommendation are truly appreciated. It's great you enjoyed working with J.B. in finance as well. Our goal is always to provide our customers with a great rate and positive experience. Thank you for sharing your experience at our dealership. Be sure to find us on Twitter and Facebook for exclusive specials and promotions. Enjoy your new Gerald Kia! -Curt Rice General Manager crice@geraldauto.com

April 11, 2013

No nonsense. No pushy sales tactics. Quality customer care and service. Extremely satisfied with my purchase and visit. Will continue to do business at this dealership. More

by AbelinoChavez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki
Apr 12, 2013 -

Gerald Kia of North Aurora responded

We appreciate your feedback. At Gerald Kia of North Aurora, we strive to provide our customers with quality customer care and service during every transaction. We're happy to hear you were extremely satisfied after visiting us. We look forward to earning your business in the future. Don't forget to find us on Twitter and Facebook for fun content and specials. Thanks again for choosing Gerald Kia! -Curt Rice General Manager crice@geraldauto.com

April 09, 2013

Randy was willing to answer the copious amount of questions that I felt the need to ask. I also appreciated that when he did not think that he knew an answer, he would seek assistance instead of maki More

by TCSTC123f
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 10, 2013 -

Gerald Kia of North Aurora responded

Thank you for letting us know about your experience with us. We are here and help and answer any and all questions and concerns anyone has for us. Randy is an integral member of our team, and we are proud to hear he was able to help out, so well. Find us on Facebook and Twitter for special updates and deals. -Curt Rice General Manager crice@geraldauto.com

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