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Gerald Kia of North Aurora

North Aurora, IL

4.7
721 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 721 reviews

April 12, 2013

They did an amazing job with my 2012 Optima. They went above and beyond my expectations. Outstanding customer service. They have made me a loyal customer. More

by Sarahkatep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Stramel
Apr 15, 2013 -

Gerald Kia of North Aurora responded

Thank you so much for your fantastic review of the service department at Gerald Kia of North Aurora! Our team has dedicated themselves to providing a service experience that is as convenient and satisfying as possible. We are very proud to have earned your loyalty, and we look forward to seeing you again. Don't forget to Like us on Facebook and Follow us on Twitter for updates and online information. Thank you, Gene Stramel, Service Manager | estramel@geraldauto.com

April 11, 2013

No nonsense. No pushy sales tactics. Quality customer care and service. Extremely satisfied with my purchase and visit. Will continue to do business at this dealership. More

by AbelinoChavez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki
Apr 12, 2013 -

Gerald Kia of North Aurora responded

We appreciate your feedback. At Gerald Kia of North Aurora, we strive to provide our customers with quality customer care and service during every transaction. We're happy to hear you were extremely satisfied after visiting us. We look forward to earning your business in the future. Don't forget to find us on Twitter and Facebook for fun content and specials. Thanks again for choosing Gerald Kia! -Curt Rice General Manager crice@geraldauto.com

April 11, 2013

Randy Celaya was extermely helpful in the obtaining of the vehicle we purchased there. There was no pressure towards us to purchase the vehicle. J.B. in finance went above and beyond to get us a great ra More

by alansmith9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 12, 2013 -

Gerald Kia of North Aurora responded

Thank you for taking the time to recognize Randy! He will love to hear he was extremely helpful during your vehicle purchase. Your business and recommendation are truly appreciated. It's great you enjoyed working with J.B. in finance as well. Our goal is always to provide our customers with a great rate and positive experience. Thank you for sharing your experience at our dealership. Be sure to find us on Twitter and Facebook for exclusive specials and promotions. Enjoy your new Gerald Kia! -Curt Rice General Manager crice@geraldauto.com

April 09, 2013

Randy was willing to answer the copious amount of questions that I felt the need to ask. I also appreciated that when he did not think that he knew an answer, he would seek assistance instead of maki More

by TCSTC123f
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 10, 2013 -

Gerald Kia of North Aurora responded

Thank you for letting us know about your experience with us. We are here and help and answer any and all questions and concerns anyone has for us. Randy is an integral member of our team, and we are proud to hear he was able to help out, so well. Find us on Facebook and Twitter for special updates and deals. -Curt Rice General Manager crice@geraldauto.com

April 08, 2013

We purchased a 2013 Kia Soul from Gerald Kia and had a great experience with David Darby, the salesman. He explained everything in appropriate detail and answered all of our questions. This was the first More

by 2205boxers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 09, 2013 -

Gerald Kia of North Aurora responded

Thank for your glowing review. We are proud to hear how well David was able to take care of you. We strive to provide a hassle-free environment where we can help you with all of the details needed to make a smart decision. We want everyone who walks through our doors to feel like a member of our family. Thank you for choosing Gerald Kia of North Aurora! Find us on Facebook and Twitter for special updates and deals. -Curt Rice General Manager crice@geraldauto.com

April 04, 2013

Working with Vidal was wonderful - He was so polite and courteous to work with - I felt very comfortable with him. Vidal sold me a brand new 2013 Kia Soul and I love the car very much, especially the blue More

by avmanier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 08, 2013 -

Gerald Kia of North Aurora responded

Thank you, Alexis, for lettings us know about your great experience with us! Vidal is an integral member of our team, and we proud to hear how well he took care of you. We hope you enjoy your brand new Kia Soul, and we look forward to working with you again soon! Your recommendation means the world to us. Find us on Facebook and Twitter for special offers and deals. -Curt Rice General Manager crice@geraldauto.com

April 03, 2013

The Sales Rep Dan Rudnicki was great, he was very attentive to my needs and stayed late to make the sale. He went over the car with me after hours. James the finace guy was also wonderful he answered More

by Sftblma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Rudnicki, Daniel Rudnicki
Apr 04, 2013 -

Gerald Kia of North Aurora responded

Thank you for choosing Gerald Kia of North Aurora! We work hard to make everyone who walks through our doors feel like a member of our family. Even if it means staying late, to make sure all of your questions are answered. We are proud to hear about how well Dan and James took care of you. They are both integral members of our team! Thank you for taking the time to tell us about your great experience. Find us on Twitter and Facebook for special offers and deals. -Curt Rice General Manager crice@geraldauto.com

March 19, 2013

Jamil was so helpful, genuine, and nice. He will always look out for your best interest and will relate to you very well. I appreciated his honesty and helpfulness. I felt very welcome at Kia and would def More

by LoveMyKiaSorento
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamil Ali
Mar 20, 2013 -

Gerald Kia of North Aurora responded

Thank you for choosing Gerald Kia of North Aurora! We appreciate you taking the time to let us know about your experience with us. We strive to provide a hassle-free environment to help you make the best decision on a vehicle. We love hearing from satisfied customers. Congratulations on your first car! Be sure to find us on Twitter and Facebook for exclusive updates and deals. Regards, Curt Rice – General Manager – crice@geraldauto.com

March 09, 2013

Vidal was awesome. It was easy dealing with him as my wife had already done most of the work. He was very friendly and helpful. If I ever need another car again, I will be going to Gerald KIA. More

by JoshuaFrisbee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 11, 2013 -

Gerald Kia of North Aurora responded

Thank you for choosing Gerald Kia! Vidal is a wonderful addition to the sales team, we love to hear you enjoyed working with him. We hope to earn your business in the future! If you have any questions or concerns feel free to reach out to Vidal or any member of our sales staff. Be sure g to find us on Twitter and Facebook for exclusive specials and exciting promotions. -Curt Rice General Manager crice@geraldauto.com

March 05, 2013

Vidal was great to work with and was knowledgeable about the product but not pushy either. He worked with us to get us in to the vehicle that we wanted. I would definately recommend this dealership as well More

by mneitzel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 06, 2013 -

Gerald Kia of North Aurora responded

Your recommendation is greatly appreciated. Thank you for taking the time to recognize Vidal. We always love to hear from our valued customers! We're thrilled you ended up with the vehicle you wanted. If you need anything from our sales or service departments feel free to contact us at any time, we're always here to help. Don't forget to find us on Twitter and Facebook for exclusive specials and content. Thanks again! -Curt Rice General Manager crice@geraldauto.com

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