Gerald Kia of North Aurora

I did initial internet research to find Gerald Kia in N. Aurora. I was planning on leasing a 2013 Kia Soul Base and I was looking for a dealer that got exceptional reviews and a salesperson also with great Aurora. I was planning on leasing a 2013 Kia Soul Base and I was looking for a dealer that got exceptional reviews and a salesperson also with great reviews that was not a typical pushy sales type. BOY DID I FIND WHAT I WAS LOOKING FOR! I first started speaking via email with Vidal Orduna. He couldn't have been nicer, more thorough, more upfront and more timely in his correspondence. I went to Gerald, some 45 miles from my home, since I got a really good feeling about them via email. It was the best decision I could have made. Vidal was so nice, low key, honest and upfront. He showed me the car I was looking for (the base model Soul) and ONLY when I asked he showed me the higher level Kia. He explained the cars differences inside and out and never pressured us into the more expensive model. I went back and forth with James Brown (sales manager) on pricing and he was patient with us and super kind!! He ended up giving us a great deal and I couldn't be happier. Next was on to the finance manager Kevin Healy. He was HI-LARIOUS! Super down to earth and explained everything in plain English. No tricks or extra fees thrown in after the initial quote. It was a flat fee experience with X amount down and a monthly payment. I LOVED my experience there with all 3 people I worked with and it is clear they are all about the customer and are VERY concerned with making you feel welcome and content with your purchase. I would recommend this dealership to anyone looking for a Kia in the Chicagoland area.Thanks guys! :) - Pamela Thompson :) More

I liked the overall demeanor of the sales team. Usually, the car buying experience is a stressful experience for the buyer, but at Gerald Kia the sales team took extra measures to make sure I was comfortabl the car buying experience is a stressful experience for the buyer, but at Gerald Kia the sales team took extra measures to make sure I was comfortable every step of the way. Customer satisfaction is guaranteed at Gerald Kia in North Aurora. Tom Anderson, my sales consultant, made sure my car buying experience was as easy and stress-free as possible. More

Vidal was the best sales associate I have ever worked with in buying a vehicle. We are so pleased and recommend Vidal and the Gerald Kia to anyone wanting a great experience. We drove 45 minutes an with in buying a vehicle. We are so pleased and recommend Vidal and the Gerald Kia to anyone wanting a great experience. We drove 45 minutes and stayed a few hours it was worth every minute. Every question and feature was explained and the professionalism was outstanding without any pressure or games. We love our 2013 Kia Soul . Thanks Susie & Chuck More

Randy was very personable and knowledgeable. He wasn't a high pressure salesperson you typically encounter when buying a new vehicle. The showroom was very clean and the waiting area was comfortab wasn't a high pressure salesperson you typically encounter when buying a new vehicle. The showroom was very clean and the waiting area was comfortable. Randy made this buying experience very enjoyable and went above and beyond with making sure we had a great understanding of all the car's features. I recommend to my friends that they visit this dealership. More

We were shopping for a car without any certain make or model in mind. We drove into Gerald Kia, North Aurora Auto Mall and were met by Randy Celaya. We told him that we were shopping and he proceeded to s model in mind. We drove into Gerald Kia, North Aurora Auto Mall and were met by Randy Celaya. We told him that we were shopping and he proceeded to show us around. He was very knowledgeable about all the cars on the lot. What we like a lot about Randy was that he was not pushy. He proceeded to let us know about the cars and kept asking us what we needed on the car and what we wanted on the car and kept trying to find the prices and cars to fit both scenarios. We left for the day and to our surprise, that evening we had a phone message at our home from Randy saying he found a car that was exactly what we wanted. It had our wants and needs in one car. He worked with us on our trade-in and we came to a price that was acceptable to both us and Gerald Kia. We purchased a 2014 Sorento, Dark Cherry (quite beautiful) V6. To be honest, I was not looking forward to car shopping, but Randy made this experience quite easy and enjoyable. I would definitely recommend Gerald Kia to family and friends and would want them to work with Randy. He is an asset to your organization. More

I am so pleased with my 2013 Kia Forte! Vidal and Tom did a great job helping me get my brand new vehicle. I started out with Tom helping me look at the car and finished up with Vidal selling me my car! Grea a great job helping me get my brand new vehicle. I started out with Tom helping me look at the car and finished up with Vidal selling me my car! Great costumer service from start to finish and great car! More

Vidal was very friendly and informative in helping my family make a sound decision on our new purchase. He walked us through all the steps needed to make this purchase. I would highly recommend Vidal t family make a sound decision on our new purchase. He walked us through all the steps needed to make this purchase. I would highly recommend Vidal to anyone looking to purchase a Kia. I definitely will be a returning customer because of the excelled service I received. More

Was very pleased with the experience. Salesman was very helpful and was able to answer my questions fully. I wanted to see a car from your Naperville dealership and car was ready and waiting when I got to helpful and was able to answer my questions fully. I wanted to see a car from your Naperville dealership and car was ready and waiting when I got to the N Aurora lot. I would definately recommend salesman to others More

Just purchased a new Kia Sportage- love the car! I had the best experience because I was very fortunate to have a wonderful salesman, Vidal -who was very knowledgeable and pleasant to work with. I felt he the best experience because I was very fortunate to have a wonderful salesman, Vidal -who was very knowledgeable and pleasant to work with. I felt he went above and beyond and took extra time to explain all the options. I would highly recommend Gerald Kia in North Aurora and Vidal. More

Excellent service and very helpfull personnel I'm Excellent service and very helpfull personnel I'm really happy with the vehicle I selected. I'm recommending it to all of my friends for their futu Excellent service and very helpfull personnel I'm really happy with the vehicle I selected. I'm recommending it to all of my friends for their future needs More