Gerald Kia of North Aurora

All in all, this was a very pleasant experience. Brian Westhoff was extremely knowledgeable about the vehicles we were looking at. He explained what the vehicles were equipped with without trying to stir Westhoff was extremely knowledgeable about the vehicles we were looking at. He explained what the vehicles were equipped with without trying to stir us to any one car in particular. He was very pleasant to work with and an asset to Gerald Kia. The dealership expressed a "welcome" atmosphere the minute we entered the showroom. I'm glad we chose Gerald Kia. More

Everyone at the dealership was friendly and helpful. They worked very hard to get me where I needed to be to drive my new car. I am very pleased with the service and will recommend anyone looking for a car t worked very hard to get me where I needed to be to drive my new car. I am very pleased with the service and will recommend anyone looking for a car to this dealership. Thanks for a great experience.... More

My experience at KIA was stupendous the staff are very polite I was trying to get a car for more than 6 months & had gone to other dealers but they wouldn't take me serious since I was a first time buyer, polite I was trying to get a car for more than 6 months & had gone to other dealers but they wouldn't take me serious since I was a first time buyer, it was totally different here! Vidal took my information & with the other staff they made it possible for me to take a brand new car home I was very happy & pleased with everyone! Thank you so much! More

I went in to purchase a used car for my daughter and was serviced by Mike O'Brien. He, as well as the staff, were very polite and professional. I enjoyed the entire experience and would return to purchase a serviced by Mike O'Brien. He, as well as the staff, were very polite and professional. I enjoyed the entire experience and would return to purchase a vehicle from the dealership and Mike O'Brien in the future More

We had no intention of stopping at Kia. We accidentally drove into the wrong parking lot. We decided to look and see. Five hours later we drove one home. I'd love to say the entire experience was about the drove into the wrong parking lot. We decided to look and see. Five hours later we drove one home. I'd love to say the entire experience was about the car itself, but it was a package deal. We had a great sales person, Michael Smith. He treated us like we'd known each other for years. He made us comfortable and accommodated us when we requested a few test drives, not just one. He answered every question and even eased our concerns regarding financing. Everything about the experience was fantastic. Gerald Kia of North Aurora not only financed us but gave us a terrific deal on a lease. We drove our new Kia Optima home feeling like we were sitting in a luxury vehicle. What an amazing find. We drove home a beautiful luxury car without the luxury car sticker price. We would not only recommend the dealership, but the car, and the sales person. Everything about it was great. We intend on spreading the word and happily will consider returning for our next vehicle needs. More

Great service! Helps you find exactly what your looking for and helps stay in your price range. Very happy with my experience and my new car! for and helps stay in your price range. Very happy with my experience and my new car! More

This dealership is AWESOME!!!! Dan Rudnicki and Terry Bryan were very professional, friendly, helpful and very knowledgeable. We went in just to look and see if there was anything we could do to get out Bryan were very professional, friendly, helpful and very knowledgeable. We went in just to look and see if there was anything we could do to get out of a previous bad deal and Dan and Terry got us into the car we wanted!!! I can't rave enough about our recent experience....I will be a return customer....and I will recommend them to EVERYONE!!! More

I have never had a better experience when buying a new car. Never did I feel like I was being taken advantage of. The sale was not pushed on me just asked if I had any questions about the car that I was l car. Never did I feel like I was being taken advantage of. The sale was not pushed on me just asked if I had any questions about the car that I was looking at (soul). Vidal was very understanding with the way we bought the car my husband just wanted to walk in and sign the papers. He didn't want to be in on the negotiation of the price. Even with that being said up front I was treated very well. I will always buy my cars from them. More

We stopped in at Gerald Kia of North Aurora to look for a car for Kathy (my wife). I had done some preliminary research on the Kia Ecco model before our visit. This was the first and only dealership we chos car for Kathy (my wife). I had done some preliminary research on the Kia Ecco model before our visit. This was the first and only dealership we chose to look at . . . and after test driving the car with Tom, Kathy really liked the car. After Kathy left for a visit to Minnesota I contacted the dealership and spoke with Randy Celaya. I decided to surprise Kathy and lease the Kia Ecco so it would be sitting in the driveway upon her return from her trip. Both Tom and Randy provided exceptional customer service and within a week I ordered and completed all the paperwork. This was our first visit to Kia and everything went smoothly and we will definitely recommend Gerald Kia of North Aurora to our friends. Kathy came home from her trip and found the car in the driveway . . . she was and is very happy with her new car. Thank you to Tom and Randy for your assistance and follow up after the purchase! John & Kathy Loubsky Batavia, IL More

We came to Gerald Kia looking to buy a new soul. We had already gotten an offer from a different Kia dealer that we wanted Gerald to match because it was closer to us. When we arrived at Gerald, we were i already gotten an offer from a different Kia dealer that we wanted Gerald to match because it was closer to us. When we arrived at Gerald, we were immediately greeted by randy. He was able to match our offer and honestly made the whole experience quick, painless, and stress free. He was extremely knowledgable and was able to answer all of our questions in ways that we could understand. This was our first car buying experience and I've got to say I will absolutely be recommending randy from Gerald to everyone I know. When we used to think of car salesmen, we would always think of pushy people only interested in getting as much money out of you as possible. Randy genuinely seemed to care about what we needed and what would be best for us. Give that man a raise and a red bull! More