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Gerald Kia of North Aurora

North Aurora, IL

4.7
721 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 721 reviews

August 11, 2013

We had no intention of stopping at Kia. We accidentally drove into the wrong parking lot. We decided to look and see. Five hours later we drove one home. I'd love to say the entire experience was about the More

by kimrich1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 12, 2013 -

Gerald Kia of North Aurora responded

Even though it was unintentional, we are very happy that everything worked out great for you at our dealership! I guess it was meant to be. I am thrilled to learn that you had such a fantastic experience and that you are loving your new Optima. That truly is a magnificent vehicle and I know it will bring you happiness for years to come. Thank you for the great rating and recommendation and I hope that you will contact us right away with questions down the road. Also, before your service visits, make sure you're following us on Twitter and Facebook for great coupons and specials. We can't wait to work with you again! Regards, Curt Rice, General Manager, crice@geraldauto.com

August 10, 2013

Great service! Helps you find exactly what your looking for and helps stay in your price range. Very happy with my experience and my new car! More

by Abrognia1013
Price
Recommend Dealer
Yes
Aug 12, 2013 -

Gerald Kia of North Aurora responded

We are very appreciative of such positive feedback. The kind of service you described is precisely what our team is trained to provide. I'm happy you found or staff friendly and our prices fair. We look forward to working with you again and hope that you'll become our follower on Facebook and Twitter. Thanks again for your time and great rating. Best, Curt Rice, General Manager, crice@geraldauto.com

August 07, 2013

This dealership is AWESOME!!!! Dan Rudnicki and Terry Bryan were very professional, friendly, helpful and very knowledgeable. We went in just to look and see if there was anything we could do to get out More

by drat2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene in Service and the finance man....sorry cant remember his name!!!, Daniel Rudnicki
Aug 08, 2013 -

Gerald Kia of North Aurora responded

Thank you so much for your kind words! We are happy that Dan and Terry were able to provide you with the outstanding customer service we strive to provide to each of our guests. Please let us know if there is anything else we can help you with. Regards, Curt Rice, General Manager, crice@geraldauto.com

August 04, 2013

I have never had a better experience when buying a new car. Never did I feel like I was being taken advantage of. The sale was not pushed on me just asked if I had any questions about the car that I was l More

by laurenbenzie6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 07, 2013 -

Gerald Kia of North Aurora responded

Thank you for sharing your feedback with us and for spreading the word about Gerald Kia of North Aurora. We are thrilled that we were able to offer you such an outstanding experience. Don't hesitate to let us know if there is anything else we can do for you. We look forward to working with you again soon. Regards, Curt Rice, General Manager, crice@geraldauto.com

July 29, 2013

We stopped in at Gerald Kia of North Aurora to look for a car for Kathy (my wife). I had done some preliminary research on the Kia Ecco model before our visit. This was the first and only dealership we chos More

by batavia123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 30, 2013 -

Gerald Kia of North Aurora responded

We are so thrilled that your wife is happy with her new car! Tom and Randy will be happy to hear how satisfied you are with your experience. Please let us know if you or your wife need anything else. We are happy to have been able to help you. Regards, Curt Rice General Manager crice@geraldauto.com

July 28, 2013

We came to Gerald Kia looking to buy a new soul. We had already gotten an offer from a different Kia dealer that we wanted Gerald to match because it was closer to us. When we arrived at Gerald, we were i More

by Katesievers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 29, 2013 -

Gerald Kia of North Aurora responded

Thank you for this excellent review! We are so happy that Randy made the entire process quick, painless, and stress free! He will be pleased to hear how happy you are with your experience. Don't hesitate to let us know if there is anything else we can help you with. Best, Curt Rice, General Manager, crice@geraldauto.com

July 28, 2013

I went in looking at the Sorento and after talking with Vidal I inquired about possibly trading in my Optima for a SUV. He went to work right away and we were able to put a deal together that worked out w More

by savery101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 29, 2013 -

Gerald Kia of North Aurora responded

Thank you for this great review. I am happy to hear about your positive experience working with Vidal. We strive to ensure each guest has a terrific experience and we are happy to hear that we accomplished our goal! We look forward to seeing you again soon. Regards, Curt Rice, General Manager, crice@geraldauto.com

July 25, 2013

Randy was a great guy to work with. He was patient and kind. He really worked hard to get my deal done. When I gave up on getting a car he didn't. He really made this deal happen. I wold recommend him More

by jefafa74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 26, 2013 -

Gerald Kia of North Aurora responded

Randy will greatly appreciate your kind words. We're thrilled he was patient, kind and really worked with you to get your deal done. It's awesome that even when you gave up Randy kept working to make the deal happen. We're truly grateful that you would recommend us to family and friends also. Please do not hesitate to reach out to us with any questions or concerns for our staff. We look forward to working with you in the future! Regards, Curt Rice General Manager crice@geraldauto.com

July 20, 2013

Dan was excellent. I purchased two vehicles and he got the paper work for both done quickly and with no hassles. It was a great experience and I would recommend the dealership and especially Dan. Great More

by jongossett4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki
Jul 22, 2013 -

Gerald Kia of North Aurora responded

Thank you for sharing your experience with us. We are glad to hear that Dan was able to help you. We appreciate your continued business and we look forward to helping you again soon. Please let us know if there is anything else we can help you with Regards, Curt Rice General Manager crice@geraldauto.com

July 19, 2013

Great experience. Vidal explained everything very well and this was a seamless process. I would buy another car from this dealership in the future. Thanks for everything. More

by Dleon22
Customer Service
Price
Recommend Dealer
Yes
Jul 22, 2013 -

Gerald Kia of North Aurora responded

We are thrilled to hear about your great experience. Our goal is to provide such great service to our customers that it keeps them coming back. We are happy to hear that we have accomplished our goal! We look forward to working with you again soon. Regards, Curt Rice General Manager crice@geraldauto.com

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