Gerald Kia of North Aurora

Everyone at the dealership was extremely friendly from the salesman Vidal to the service department. Vidal was spectacular. I was very upfront with him about what our plans were and I I received no pressu the salesman Vidal to the service department. Vidal was spectacular. I was very upfront with him about what our plans were and I I received no pressure from him. I did receive all the info that I asked for from him and he made sure that I understood everything. I would highly recommend Vidal to anyone looking for a great sales person. More

I did not purchase a vehicle from this dealership but their Kia Optima SX was one of the top 3 that I sent out offers when I made a decision. I test drove their Kia Optima SX and I was impressed with the their Kia Optima SX was one of the top 3 that I sent out offers when I made a decision. I test drove their Kia Optima SX and I was impressed with the cleanliness and condition of this pre-owned vehicle. Mike O'Brien was assigned to help me and he was very honest and friendly. He was very understanding of our time and never pushed for a sale. That seems to be the style for the entire dealership because their manager (James Brown) was also very friendly. Unfortunately, another dealership threw a hail mary and met my offers and the price was too good to pass up. We were only a few hundred dollars away from making a deal so I feel bad that I could not deal with such an amazing group of people but I had to make the call. Anyways, Gerald Kia of North Aurora is as good as advertised. I hope people flock to them because their customer service is superb and they treat everyone as good as it gets. Thumbs Up to such a wonderful approach and culture. I highly recommend More

In the last three years, my wife and I have purchased three KIAs from Vidal. Vidal listens to his customers' needs and will work to earn their trust and business. His communication his top-notch, and i three KIAs from Vidal. Vidal listens to his customers' needs and will work to earn their trust and business. His communication his top-notch, and if your ideal car exists, he will find it and give you the best deal. Three cars in two years, and we plan to go back to Vidal for our fourth (when the time comes). More

I just purchased a Kia Optima today from Vidal. Vidal helped me in every way possible, from getting the car I wanted, to the price I needed. I had been to Kia dealers all over and no one gave me the se helped me in every way possible, from getting the car I wanted, to the price I needed. I had been to Kia dealers all over and no one gave me the service Vidal and his team did. This was extremely important to me since I was a younger, but serious buyer. I traveled 30 miles to purchase my car which does not seem far but considering there are three other Kia dealerships closer speaks volume. Over all perfect experience when purchasing a car. More

The customer service and responsiveness of Mr. Vidal Orduna, along with the determination of Mr. James Brown was everything a dealership should be. Their professionalism was A+. I would definitely go to Orduna, along with the determination of Mr. James Brown was everything a dealership should be. Their professionalism was A+. I would definitely go to Gerald Kia again. More

Mr. Vidal at Gerald Kia makes buying a car a pleasure! He's very knowledgeable and was able to answer all of questions. spent time to show me the specs, options . got a fair price and finance rate from He's very knowledgeable and was able to answer all of questions. spent time to show me the specs, options . got a fair price and finance rate from this dealer. More

I had a very difficult situation and the unbelievable understanding, support and compassion that was given to me and my daughter was unbelievable!!!! This dealership cares about everyone that walks in t understanding, support and compassion that was given to me and my daughter was unbelievable!!!! This dealership cares about everyone that walks in that door! No matter the situation, they are eager to help get you what you need, what you want and most important within your price!!!! I have bought many cars in my time, and can truly and honestly say that the experience I had with Gerald Kia, Vidal Orduna, James Brown, Terry Bryan, and the entire staff will have me going no where else! So if your considering a car purchase please go here first, it truly will be your last stop!!! More

We had a great experience. The staff was friendly, informative and not over pushy. The transaction was easy and painless. Overall we are very happy with the service. informative and not over pushy. The transaction was easy and painless. Overall we are very happy with the service. More

I had the pleasure to deal with Vidal on my recent purchase of my new Kia Sedona.He was very knowledgeable about this model,very patient and very helpful! He is an asset to your dealership! purchase of my new Kia Sedona.He was very knowledgeable about this model,very patient and very helpful! He is an asset to your dealership! More

Vidal was completely informed on the 2014 Sorrento we were looking at. He researched the area to find the Sorrento in the color I wanted with the options package I wanted. He and Terry went out of their were looking at. He researched the area to find the Sorrento in the color I wanted with the options package I wanted. He and Terry went out of their way to secure that Sorrento and hold it for me while I was completing a vacation trip and had it ready for my inspection and finish the paper work when I returned. The minor scuff I had on the passenger was buffed out nicely and done with no hassle. James handled the paper work in lieu of a finance manager being available to get myself and my wife finished an on our way. I am enjoying my new Sorrento and would recommend Vidal to others in search of a vehicle. Steve and Cindy Gozner More