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Gerald Kia of North Aurora

North Aurora, IL

4.8
725 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 725 reviews

April 03, 2015

Absolutely Awesome!!!! Patient and willing to work FOR you! Originally walked in as a fact finding mission and walked out with a 2015 Kia Soul. Even though I had an idea I wanted a Kia, it was the sales staff, More

by Brian Posdal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gerald, Brian Shewalter, Jason Kormos
Apr 06, 2015 -

Gerald Kia of North Aurora responded

Thanks you Brian! It was a pleasure working with you and your family!

Apr 06, 2015 -

Gerald Kia of North Aurora responded

Thanks you Brian! It was a pleasure working with you and your family!

March 31, 2015

Outstanding and Helpful I came in on New Year's 2015 to check out some cars. I got the car that I wanted. Danny Vargas, The Sales Consultant was very patient, understanding a More

by Aggie123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 02, 2015 -

Gerald Kia of North Aurora responded

Thanks so much for going out of your way to write this great review! Danny is a vital member of the Gerald Kia of North Aurora team and he will surely be pleased to read the nice comments you left him. We strive to provide all of our patrons with 100 percent customer satisfaction and it's a pleasure to hear that he did just that. Don't hesitate to call or stop in if you should have any additional questions or concerns. Best regards, Matt Gerald - mgerald@geraldauto.com

March 31, 2015

Patient and not Pushy I was very happy with my experience with Gerald Kia that I recommended my sister to check it out. Fabian Murphy and again Danny Vargas, Sales Consulta More

by Aggie123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy
Apr 02, 2015 -

Gerald Kia of North Aurora responded

Thank you for leaving us this terrific review and for your recommendations. It's a pleasure to read that Fabian and Danny provided you with a helpful and hassle-free service during your visit. We strive to keep our guests satisfied and we're glad that you were very happy with your experience with us. If there is anything more we can do for you please come back and see us anytime! Best regards, Matt Gerald - mgerald@geraldauto.com

March 30, 2015

PATIENT, FRIENDLY AWESOME!!! Being a first time buyer, I enjoyed my experience here. Fabian was very friendly and patient with me. He understood how much I was working with and wa More

by ninirose21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy
Apr 02, 2015 -

Gerald Kia of North Aurora responded

It was a pleasure to read about your first car buying experience with us. We're elated to hear that Fabian has been very friendly and accommodated your needs. Please let us know if there's anything else we can do for you. Best regards, Matt Gerald - mgerald@geraldauto.com

March 19, 2015

Fabian Murphy was the reason we bought there! Fabian was very helpful and pleasant. He was very patient with us! He was not a pressure person. Ed Sparta was very good in explaining the warranty si More

by Beatrice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy
Mar 20, 2015 -

Gerald Kia of North Aurora responded

Beatrice, thanks so much for taking the time to write this review! Our team is focused on making the car buying experience both pressure-free and enjoyable, and I'm very pleased that your visit reflected our efforts. Fabian and Ed will be thrilled to hear that their great customer service has made another satisfied customer. Please let us know if there's anything else we can do for you! Also, check us out on Facebook and Twitter to stay connected with dealer news and promotions. Best regards, Matt Gerald - mgerald@geraldauto.com

March 06, 2015

Great experience Fabian was very patient with us and spent a total of over 10 hours with us. We finally picked the right car and got the right payment. More

by Cjohnson624
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy
Mar 12, 2015 -

Gerald Kia of North Aurora responded

Thank you for your great review! We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your visit to our dealership. Fabian is an asset to our team and will be thrilled to hear that his great customer service has made another satisfied customer. We appreciate your business, and keep us updated if there's anything else we can do for you. Also, follow us on Facebook and Twitter to stay in the loop with dealer news and specials. Best regards, Matt Gerald - mgerald@geraldauto.com

February 05, 2015

Great first time buyer experience!!! I had called to look for a new car and discussed my credit situation. Matt was great at listening to my situation and eager to help me find a car. Wel More

by Brittrdav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy
Feb 05, 2015 -

Gerald Kia of North Aurora responded

Thank you for reviewing your time spent at Gerald Kia of North Aurora. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Matt is a dedicated member of our team who commits himself to exceptional customer service and a vast knowledge of our models. Congratulations on your new car! We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. We look forward to seeing you again in the future! Kind regards, Matt Gerald - mgerald@geraldauto.com

January 03, 2015

GREAT We had the pleasure to deal with Fabian and he was totally awesome. Very informative and had a great personality. Made sure that we left with a car More

by butterfly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy
Jan 05, 2015 -

Gerald Kia of North Aurora responded

I sincerely thank you for going out of your way to write this review about Gerald Kia of North Aurora. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy and it’s delightful to hear that Fabian was able to provide you that. We try to create that environment for each and every customer. I hope you enjoy your new car. If you have any further needs, please come back to see us Kind regards, Matt Gerald - mgerald@geraldauto.com

December 23, 2014

Greatness! Fabian was awesome!!! He got us what we needed for how much we were working with. Very pleasant experience ?????? made us feel comfortable and valued. More

by erincolleengreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy
Dec 26, 2014 -

Gerald Kia of North Aurora responded

Erin, I sincerely thank you for going out of your way to write this review about Gerald Kia of North Aurora. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer and it’s good to hear that Fabian was able to show you that. If you have any further needs, please come back to see us. Best regards, Matt Gerald - mgerald@geraldauto.com

November 21, 2014

Dan Ruddock is a great salesman After an agonizing search, my husband found a Kia to test drive at Gerald. We drove almost an hour to get there........and it was worth it!!!!!! We More

by fusillicar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki
Nov 24, 2014 -

Gerald Kia of North Aurora responded

Thank you for taking the time to share with us! The goal of the Gerald Kia of North Aurora team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that Dan helps you found what you wanted. Please remember that we're always here to assist you with any future auto needs. Warm regards, Matt Gerald - mgerald@geraldauto.com

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