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Gerald Kia of North Aurora

North Aurora, IL

4.8
725 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 725 reviews

June 05, 2015

Great Experience I went in to get my camera fix Ed Mierzycki was the first one to come out. And guided me through the process! Made me feel alot more comfortable Whi More

by LILIDROSE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki
Jun 05, 2015 -

Gerald Kia of North Aurora responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way with the help of Ed and the rest of our team! That is what we value and we make every effort to make our customers feel that way. Enjoy your new Optima! We look forward to the opportunity to see and service you in the future! Be sure to like us on Facebook and follow us on Twitter to catch all the specials! Sincerely, Matt Gerald - mgerald@geraldauto.com

June 04, 2015

cschurm outstanding support from Michael Caballero, Brian Shewalter and Matt Gerald. Michael found for me the exact Sorento I was looking for. Right down More

by ceplays
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Shewalter, Michael Caballero, Matt Gerald
Jun 05, 2015 -

Gerald Kia of North Aurora responded

Thank you for taking the time to write about your experience with us! Michael, Brian, and the entire Gerald Kia of North Aurora team work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that we’re able to meet your needs and wants. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, Matt Gerald - mgerald@geraldauto.com

June 03, 2015

the people at Gerald kia of North aurora are so friendly I went to shop around and I walked out with a kia optima Ed Mierzycki did a great job they really do treat you like family there i felt like they real More

by LILIDROSE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki
Jun 04, 2015 -

Gerald Kia of North Aurora responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way with the help of Ed and the rest of our team! That is what we value and we make every effort to make our customers feel that way. Enjoy your new Optima! We look forward to the opportunity to see and service you in the future! Be sure to like us on Facebook and follow us on Twitter to catch all the specials! Sincerely, Matt Gerald - mgerald@geraldauto.com

May 15, 2015

Great Experience! took little longer than expected The staff was very friendly. We got the car we wanted and Jason was very knowledgeable about all the features of the car. I think we were there little More

by Wisnia99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gerald, Jason Kormos
May 15, 2015 -

Gerald Kia of North Aurora responded

Thanks for this nice review! Jason truly knows his stuff. We make sure that all of our employees are knowledgeable and courteous and they will be glad to hear you were able to perceive that. I do apologize for the little bit of a wait that you had to endure. We work hard to process everything as quickly as possible. Feel free to come back and visit if you have any further needs. Also, check out our Facebook and Twitter for exclusive deals. Sincerely, Matt Gerald - mgerald@geraldauto.com

May 06, 2015

Great buying experience Jason was very knowledgeable, showed me multiple options in my price range, and answered all of my questions. He helped me find a car that I love and More

by Mike S - The Optima Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kormos
May 07, 2015 -

Gerald Kia of North Aurora responded

Thank you for taking the time to write about your experience with us, Milke! At Gerald Kia of North Aurora, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that Jason was able to meet your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, Matt Gerald - mgerald@geraldauto.com

May 04, 2015

Great Excellent customer service provided by Jason. He worked with me on getting the car I wanted for the price I could afford. This is my first new car and More

by jaredbweiser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kormos
May 06, 2015 -

Gerald Kia of North Aurora responded

Thanks for your outstanding review, Jared! We're glad to hear that Jason did a great job in assisting you on getting your new vehicle! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Matt Gerald - mgerald@geraldauto.com

May 02, 2015

Happy As Usual Always happy with the service here. Fabian was professional and courteous. While I paid slightly more than I wanted and got slightly less than I wan More

by slangley78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy
May 04, 2015 -

Gerald Kia of North Aurora responded

Thank you so much for the great review of your experience at our dealership and especially with Fabian. All of the employees appreciate your loyalty to Gerald Kia of North Aurora. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact us. Matt Gerald - mgerald@geraldauto.com

May 01, 2015

Excellent Service Kia of North Aurora has always provided excellent customer service. All the employees, specially Jaime Velasco and Fabian Murphy are very professional More

by Carmen J.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Velasco, Fabian Murphy
May 04, 2015 -

Gerald Kia of North Aurora responded

Carmen, we cannot thank you enough for your wonderful review of Gerald Kia of North Aurora and for your referral! Great to hear that Jaime, Fabian, and the rest of our staff were able to provide you a wonderful shopping experience. It was a pleasure to assist you and please let us know when we can do so again! Matt Gerald - mgerald@geraldauto.com

April 21, 2015

Happy customer After visiting three other car dealerships that day I was pretty exhausted and really just wanted to call it quits. I was shown a vehicle that I fell More

by ajl514
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki
Apr 22, 2015 -

Gerald Kia of North Aurora responded

We appreciate you taking the time to write this review about our dealership. We strive to keep our guests satisfied and we're very happy to hear that Ed was able to take care of you and accommodate your needs. If there is anything more we can do for you please come back and see us any time! Take care! Best regards, Matt Gerald - mgerald@geraldauto.com

April 15, 2015

Top notch This is the 5th car my family has bought here over the years. Each time it gets better. Working with Jason Kormos was a great experience. Not once did More

by Jim6268
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Kormos
Apr 16, 2015 -

Gerald Kia of North Aurora responded

Jim, we appreciate you giving us this review and 5-star rating! It is great to know your family has been doing business with us over the years. We’re glad to hear that Jason provided you with a great experience. Our customers mean everything to us and we are glad to have you as a loyal customer of Gerald Kia of North Aurora. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Best regards, Matt Gerald - mgerald@geraldauto.com

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