Back

Gerald Kia of North Aurora

North Aurora, IL

4.8
726 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

Directions

By Type

Showing 726 reviews

July 15, 2015

Non Stressful After being very dissastified with how we were treated when we went car shopping at the Gerald Kia in Naperville, Il we decided to return the the Kia More

by Yonks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki
Jul 16, 2015 -

Gerald Kia of North Aurora responded

Yonks, I am sorry to hear about your unpleasant experience at Gerald Kia of Naperville but it's good to know that Eddie and our sales team at Gerald Kia of North Aurora was able to provide you a wonderful experience. Congratulations on your new 2015 Kia Sportage. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Matt Gerald - mgerald@geraldauto.com

July 13, 2015

Amazing dealership sells amazing vehicles. From the start my experience was simply amazing. Ben Jenkins my salesman was very knowledgeable about KIA and uber nice. He did everything right to ge More

by R Longmeier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt in parts dept., John Kainz, Matt Gerald, Ben Jenkins
Jul 14, 2015 -

Gerald Kia of North Aurora responded

Congratulations on your car and thank you for putting your trust in Gerald Kia of North Aurora! Our teams from both the sales and service departments had a pleasure assisting you and are grateful for the 5-star review. Ben and the rest of us are committed to providing excellent customer service in all areas of our dealership and we are delighted to know you drove away a happy customer. Before we have the pleasure of working with you again, we'd like to invite you to take a look at our Facebook and Twitter. We offer exclusive deals, specials, and updates to our loyal fans! Sincerely, Matt Gerald - mgerald@geraldauto.com John Kainz jkainz@geraldauto.com

July 11, 2015

Great experience! Everything went smoothly and everyone was great! As soon as we first called Ben was willing to help get us what we were looking for. He was personable More

by Kate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Jenkins
Jul 13, 2015 -

Gerald Kia of North Aurora responded

Congratulations on your new purchase, Kate! Thank you for taking the time to write about your experience with Ben. At Gerald Kia of North Aurora, we are determined to deliver hassle free, smooth, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that we were able to help find the perfect vehicle for you. We would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Sincerely, Matt Gerald - mgerald@geraldauto.com

July 11, 2015

Great Experience I really enjoyed test driving the different vehicles. Getting to know what I might like. I liked the Soul especially and found the style I wanted. Fab More

by suerehder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy
Jul 13, 2015 -

Gerald Kia of North Aurora responded

Thank you for this great review, Sue! We're very happy to know that Fabian and the rest of our team were there to help you and provide you an excellent customer service we know you truly deserve. Thank you again and hopefully we get to see you again! Sincerely, Matt Gerald - mgerald@geraldauto.com

July 06, 2015

Ben Jenkins Ben was really cool and easy to talk to! He helped us a lot and was a great salesman. He showed us around the car and was very friendly. More

by Jcermak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Jenkins
Jul 07, 2015 -

Gerald Kia of North Aurora responded

All of us at Gerald Kia of North Aurora congratulate you on your new car! Ben is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook and Twitter pages! Sincerely, Matt Gerald - mgerald@geraldauto.com,

July 05, 2015

Ben Jenkins I have never met such a motivated and outgoing car salesman. Ben went above and beyond for me. I recently came back to IL after losing EVERYTHING in C More

by Alicia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Jenkins
Jul 07, 2015 -

Gerald Kia of North Aurora responded

Alicia, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that Ben was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Sincerely, Matt Gerald - mgerald@geraldauto.com

July 03, 2015

Fabian Murphy Fabian is the man! We went there to buy my boyfriend a new car and had a budget we had to stay within. Fabian listened, understood and stayed true to More

by Cleaopatria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy
Jul 07, 2015 -

Gerald Kia of North Aurora responded

Thank you for leaving us this great review, Cleaopatria. We are very happy to hear that Fabian and Ed could be so helpful during your recent visit with us. We appreciate your business and we look forward to seeing you back again in the future! Take care. Sincerely, Matt Gerald - mgerald@geraldauto.com

June 16, 2015

Dan "The Man" Rudnicki Dan Rudnicki was an awesome and memorable part of the entire shopping experience! My wife and I weren't out of our car before he was meeting us at the More

by Gacosta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki
Jun 17, 2015 -

Gerald Kia of North Aurora responded

We're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that Dan and the rest of our team were able to meet your needs. At Gerald Kia of North Aurora, we always strive to provide the utmost in quality and customer satisfaction and we try our best to make the vehicle buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Sincerely, Matt Gerald mgerald@geraldauto.com

June 13, 2015

Good overall Everyone was great and worked hard to get me what I wanted. It was an eye opening experience of what car buying should be. You will be happy if you bu More

by Stawk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy
Jun 15, 2015 -

Gerald Kia of North Aurora responded

Stawk, thank you for reviewing your time spent at Gerald Kia of North Aurora. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Fabian is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, Matt Gerald - mgerald@geraldauto.com

June 13, 2015

Service personnel are knowledgeable, courteous and professional. Solve issues, answer questions and are friendly. My 2011 Sportage SX malfunctioned and requi More

by Pam
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie, Brian Shewalter, Fabian Murphy, John Kainz
Jun 15, 2015 -

Gerald Kia of North Aurora responded

Thanks for your outstanding review, Pam! I'm very happy to hear that our service team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, John Kainz jkainz@geraldauto.com

...
60
...