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Gerald Kia of North Aurora

North Aurora, IL

4.7
721 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 721 reviews

July 05, 2015

Ben Jenkins I have never met such a motivated and outgoing car salesman. Ben went above and beyond for me. I recently came back to IL after losing EVERYTHING in C More

by Alicia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Jenkins
Jul 07, 2015 -

Gerald Kia of North Aurora responded

Alicia, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that Ben was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Sincerely, Matt Gerald - mgerald@geraldauto.com

July 03, 2015

Fabian Murphy Fabian is the man! We went there to buy my boyfriend a new car and had a budget we had to stay within. Fabian listened, understood and stayed true to More

by Cleaopatria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy
Jul 07, 2015 -

Gerald Kia of North Aurora responded

Thank you for leaving us this great review, Cleaopatria. We are very happy to hear that Fabian and Ed could be so helpful during your recent visit with us. We appreciate your business and we look forward to seeing you back again in the future! Take care. Sincerely, Matt Gerald - mgerald@geraldauto.com

June 16, 2015

Dan "The Man" Rudnicki Dan Rudnicki was an awesome and memorable part of the entire shopping experience! My wife and I weren't out of our car before he was meeting us at the More

by Gacosta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki
Jun 17, 2015 -

Gerald Kia of North Aurora responded

We're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that Dan and the rest of our team were able to meet your needs. At Gerald Kia of North Aurora, we always strive to provide the utmost in quality and customer satisfaction and we try our best to make the vehicle buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Sincerely, Matt Gerald mgerald@geraldauto.com

June 13, 2015

Good overall Everyone was great and worked hard to get me what I wanted. It was an eye opening experience of what car buying should be. You will be happy if you bu More

by Stawk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy
Jun 15, 2015 -

Gerald Kia of North Aurora responded

Stawk, thank you for reviewing your time spent at Gerald Kia of North Aurora. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Fabian is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, Matt Gerald - mgerald@geraldauto.com

June 13, 2015

Service personnel are knowledgeable, courteous and professional. Solve issues, answer questions and are friendly. My 2011 Sportage SX malfunctioned and requi More

by Pam
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie, Brian Shewalter, Fabian Murphy, John Kainz
Jun 15, 2015 -

Gerald Kia of North Aurora responded

Thanks for your outstanding review, Pam! I'm very happy to hear that our service team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, John Kainz jkainz@geraldauto.com

June 12, 2015

A pleasant experience As soon as we met Jason, we knew we wanted to work with him to find our new car. He was knowledgable and helpful without being pushy, definitely not y More

by myreview
Recommend Dealer
Yes
Employees Worked With
Jason Kormos
Jun 15, 2015 -

Gerald Kia of North Aurora responded

Thank you for taking the time to share with us, Jim! The goal of our team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted with the help of Jason. Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on Twitter and Facebook for access to exclusive content. Sincerely, Matt Gerald - mgerald@geraldauto.com

June 05, 2015

Great Experience I went in to get my camera fix Ed Mierzycki was the first one to come out. And guided me through the process! Made me feel alot more comfortable Whi More

by LILIDROSE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki
Jun 05, 2015 -

Gerald Kia of North Aurora responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way with the help of Ed and the rest of our team! That is what we value and we make every effort to make our customers feel that way. Enjoy your new Optima! We look forward to the opportunity to see and service you in the future! Be sure to like us on Facebook and follow us on Twitter to catch all the specials! Sincerely, Matt Gerald - mgerald@geraldauto.com

June 04, 2015

cschurm outstanding support from Michael Caballero, Brian Shewalter and Matt Gerald. Michael found for me the exact Sorento I was looking for. Right down More

by ceplays
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Shewalter, Michael Caballero, Matt Gerald
Jun 05, 2015 -

Gerald Kia of North Aurora responded

Thank you for taking the time to write about your experience with us! Michael, Brian, and the entire Gerald Kia of North Aurora team work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that we’re able to meet your needs and wants. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, Matt Gerald - mgerald@geraldauto.com

June 03, 2015

the people at Gerald kia of North aurora are so friendly I went to shop around and I walked out with a kia optima Ed Mierzycki did a great job they really do treat you like family there i felt like they real More

by LILIDROSE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki
Jun 04, 2015 -

Gerald Kia of North Aurora responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way with the help of Ed and the rest of our team! That is what we value and we make every effort to make our customers feel that way. Enjoy your new Optima! We look forward to the opportunity to see and service you in the future! Be sure to like us on Facebook and follow us on Twitter to catch all the specials! Sincerely, Matt Gerald - mgerald@geraldauto.com

May 15, 2015

Great Experience! took little longer than expected The staff was very friendly. We got the car we wanted and Jason was very knowledgeable about all the features of the car. I think we were there little More

by Wisnia99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gerald, Jason Kormos
May 15, 2015 -

Gerald Kia of North Aurora responded

Thanks for this nice review! Jason truly knows his stuff. We make sure that all of our employees are knowledgeable and courteous and they will be glad to hear you were able to perceive that. I do apologize for the little bit of a wait that you had to endure. We work hard to process everything as quickly as possible. Feel free to come back and visit if you have any further needs. Also, check out our Facebook and Twitter for exclusive deals. Sincerely, Matt Gerald - mgerald@geraldauto.com

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