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Gerald Kia of North Aurora

North Aurora, IL

Overview
Reviews
4.8
722 Reviews
Call Dealership (630) 907-0770
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201 Hansen Boulevard

North Aurora, IL

60542

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Showing 722 reviews

July 15, 2023

Adil, the sales person, was extremely knowledge and helpful in explaining features and accommodating to work with. More

by nategrover8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
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Jul 19, 2023 -

Gerald Kia of North Aurora responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

July 13, 2023

Adil was perfect to work with! He was a great help, and he assisted with finding my dream car. I would highly recommend to everyone! More

by Courtney Alexander
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
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Jul 18, 2023 -

Gerald Kia of North Aurora responded

Courtney, I cannot thank you enough for your wonderful review of Gerald Kia of North Aurora and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

July 12, 2023

The salesman did not seem happy to be helping up. He was texting about food while we were doing a test drive and asking question. He seemed to be checking his phone a lot. We did not feel like he was More

by daryllong2012
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Martin Martinez
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Jul 17, 2023 -

Gerald Kia of North Aurora responded

Daryll, I appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. I will be contacting you shortly to discuss your experience. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

July 10, 2023

Martin Martinez the sales guy was very friendly and explained everything very well. Although they were many aspects I did not understand completely he was able to simplify everything. More

by Jesus D Gonzalez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Martinez
Report | Print
Jul 13, 2023 -

Gerald Kia of North Aurora responded

Jesus, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

June 20, 2023

Very clean, everyone is very welcoming and attentive. Martin and Bernardo were amazing and extremely helpful. More

by Haley.szubert
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bernardo , Martin Martinez
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Jun 23, 2023 -

Gerald Kia of North Aurora responded

Thank you for writing this amazing review for our team! I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

June 18, 2023

Sales man was very knowledgeable. Answered all my questions. I will recommend this place to other drivers More

by Guy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
Report | Print
Jun 22, 2023 -

Gerald Kia of North Aurora responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

June 17, 2023

he was very thoughtful and understanding in making our deal, would go back to him More

by aswansonn1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
Report | Print
Jun 22, 2023 -

Gerald Kia of North Aurora responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

June 04, 2023

Very good services dept. Expensive but that dealer prices. Salesperson very knowledgeable and wanted to sell us a vehicle that net our wants More

by mauricegoldenberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki, Adil Fadlelmula
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Jun 07, 2023 -

Gerald Kia of North Aurora responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

June 02, 2023

Gerald Kia North Aurora is a top notch dealership. Our salesman Adil Fadlelmula was also top notch. He was very professional in guiding us through what model we would want to buy and was so patient an More

by Marilyn Goldenberg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
Report | Print
Jun 07, 2023 -

Gerald Kia of North Aurora responded

Thank you so much for leaving this awesome review of our dealership. Adil truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

May 31, 2023

We had to purchase a car kind of last minute and Ramiro made this so easy for us! The car came in early and he was personable and fair with everything. He made an unpleasant situation very pleasant! Highly More

by LanaH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramiro Perez
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