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Gerald Kia of North Aurora

North Aurora, IL

4.7
721 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 721 reviews

August 10, 2015

Excellent car buying experiance Ed sensed my fear immediately I guided me through the sale without the pressure I felt at other dealerships. He understood my situation and worked ver More

by Vgoings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Shewalter, Ed Mierzycki
Aug 12, 2015 -

Gerald Kia of North Aurora responded

Thank you for leaving us this review. We are very happy to hear that Ed could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see Gerald Kia of North Aurora any time! Take care. Sincerely, Matt Gerald - mgerald@geraldauto.com

August 01, 2015

Worked with us Jason was eager to help us out. Let us know when there was a good deal going on and worked with us on timing because we have a toddler and needed to More

by kjbags
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kormos
Aug 04, 2015 -

Gerald Kia of North Aurora responded

Thanks so much for this 5-star review about your wonderful experience! We always enjoy hearing from our customers. I am pleased to hear that Jason has been helpful and accommodating during your visit. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you our commitment to this. We hope to work with you again in the future for any of your automotive needs! Sincerely, Matt Gerald - mgerald@geraldauto.com

July 29, 2015

The Best Car Buying Experience Ever! I was greeted as soon as I walked through the dealer doors by a friendly and very knowledgeable sales person. I was treated Phenomenally! Service was More

by The Crenshaw's
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy
Jul 30, 2015 -

Gerald Kia of North Aurora responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of customer service excellence. It’s quite an accomplishment to hear that our sales team provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Sincerely, Matt Gerald - mgerald@geraldauto.com

July 26, 2015

Best car buying experience ever Through the years we have never enjoyed the car buying process -- until now when we went to Gerald Kia in North Aurora. Our salesman Eddie Mierzycki More

by The Scotts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki
Jul 27, 2015 -

Gerald Kia of North Aurora responded

Thank you for the excellent review! It is great to know that enjoyed your recent visit with us and Eddie was able to provide you with pressure-free and knowledgeable service. Enjoy your new vehicle! Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Sincerely, Matt Gerald - mgerald@geraldauto.com

July 19, 2015

Friendly, honest, fast We recently traded in our 11 year old Hyundai Santa Fe for a 2015 Kia Soul at the Gerald Auto Group. We've used the service department for years, and More

by thequeen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Caballero
Jul 20, 2015 -

Gerald Kia of North Aurora responded

Congratulations on your new 2015 Kia Soul and thank you for putting your trust in Gerald Kia of North Aurora! Our teams from both the sales and service departments had a pleasure assisting you and are grateful for the 5-star review. We are committed to providing excellent customer service in all areas of our dealership and we are delighted to know you drove away a happy customer. Before we have the pleasure of working with you again, we'd like to invite you to take a look at our Facebook and Twitter. We offer exclusive deals, specials, and updates to our loyal fans! Sincerely, Matt Gerald - mgerald@geraldauto.com

July 15, 2015

Non Stressful After being very dissastified with how we were treated when we went car shopping at the Gerald Kia in Naperville, Il we decided to return the the Kia More

by Yonks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki
Jul 16, 2015 -

Gerald Kia of North Aurora responded

Yonks, I am sorry to hear about your unpleasant experience at Gerald Kia of Naperville but it's good to know that Eddie and our sales team at Gerald Kia of North Aurora was able to provide you a wonderful experience. Congratulations on your new 2015 Kia Sportage. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Matt Gerald - mgerald@geraldauto.com

July 13, 2015

Amazing dealership sells amazing vehicles. From the start my experience was simply amazing. Ben Jenkins my salesman was very knowledgeable about KIA and uber nice. He did everything right to ge More

by R Longmeier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt in parts dept., John Kainz, Matt Gerald, Ben Jenkins
Jul 14, 2015 -

Gerald Kia of North Aurora responded

Congratulations on your car and thank you for putting your trust in Gerald Kia of North Aurora! Our teams from both the sales and service departments had a pleasure assisting you and are grateful for the 5-star review. Ben and the rest of us are committed to providing excellent customer service in all areas of our dealership and we are delighted to know you drove away a happy customer. Before we have the pleasure of working with you again, we'd like to invite you to take a look at our Facebook and Twitter. We offer exclusive deals, specials, and updates to our loyal fans! Sincerely, Matt Gerald - mgerald@geraldauto.com John Kainz jkainz@geraldauto.com

July 11, 2015

Great experience! Everything went smoothly and everyone was great! As soon as we first called Ben was willing to help get us what we were looking for. He was personable More

by Kate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Jenkins
Jul 13, 2015 -

Gerald Kia of North Aurora responded

Congratulations on your new purchase, Kate! Thank you for taking the time to write about your experience with Ben. At Gerald Kia of North Aurora, we are determined to deliver hassle free, smooth, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that we were able to help find the perfect vehicle for you. We would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Sincerely, Matt Gerald - mgerald@geraldauto.com

July 11, 2015

Great Experience I really enjoyed test driving the different vehicles. Getting to know what I might like. I liked the Soul especially and found the style I wanted. Fab More

by suerehder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy
Jul 13, 2015 -

Gerald Kia of North Aurora responded

Thank you for this great review, Sue! We're very happy to know that Fabian and the rest of our team were there to help you and provide you an excellent customer service we know you truly deserve. Thank you again and hopefully we get to see you again! Sincerely, Matt Gerald - mgerald@geraldauto.com

July 06, 2015

Ben Jenkins Ben was really cool and easy to talk to! He helped us a lot and was a great salesman. He showed us around the car and was very friendly. More

by Jcermak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Jenkins
Jul 07, 2015 -

Gerald Kia of North Aurora responded

All of us at Gerald Kia of North Aurora congratulate you on your new car! Ben is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook and Twitter pages! Sincerely, Matt Gerald - mgerald@geraldauto.com,

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