Gerald Kia of North Aurora
North Aurora, IL
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Great Experience!! I needed a car very quickly and after doing some research online I decided that Gerald Kia had the best selection for my needs. My friend Ben Jenkins I needed a car very quickly and after doing some research online I decided that Gerald Kia had the best selection for my needs. My friend Ben Jenkins said he would do everything he could to have me walking out with a car that day...and he succeeded!! Everyone was very friendly and willing to share information about all the cars. Once I found the one I wanted Ben worked to get the payments within my budget. The overall sales experience was easy and fun. Brian Shewalter in the business office was wonderful. He stayed past closing to help me sign all the paperwork and made sure I understood all the terms. I had a very strict budget and I appreciated all the time he took making sure I stayed within it. I would recommend coming to this dealership and our family is looking forward to coming back for our other two cars! More
I made the right decision Right when I stepped onto the lot I was warmly greeted by an employee. All of the people I worked with were very kind and respectful. Fabian Murphy wa Right when I stepped onto the lot I was warmly greeted by an employee. All of the people I worked with were very kind and respectful. Fabian Murphy was very informative, professional and he had a good sense of humor. He provided excellent customer service and was very down to earth. One of the biggest deciding factors for me was the great customer service that Fabian provided. More
Great experience Ed was able to put me in the car I wanted for the right price. He made sure I was comfortable during the process. He's also very knowledgable of the v Ed was able to put me in the car I wanted for the right price. He made sure I was comfortable during the process. He's also very knowledgable of the vehicles on the lot and made sure I drove away knowing the ins and outs of my new vehicle. Extremely friendly and personable!!! More
This girl's got SOUL Marketing did a great job with those fun crazy dancing hamsters. I've wanted a Soul since they came out....FINALLY I own one!!! <3 it!! Handles bette Marketing did a great job with those fun crazy dancing hamsters. I've wanted a Soul since they came out....FINALLY I own one!!! <3 it!! Handles better than I was expecting. It is a little smaller than what I was previously driving, but worth the downsize. More
So happy with purchase I came in looking for a specific style/color/etc for my next car purchase. The car I wanted was not on the lot but they took the time to pick up the v I came in looking for a specific style/color/etc for my next car purchase. The car I wanted was not on the lot but they took the time to pick up the vehicle from another location which have me time to sleep on the deal. I made my decision because of the great service I received from the sales rep. He was patient with me being so picky. More
Excellent car buying experiance Ed sensed my fear immediately I guided me through the sale without the pressure I felt at other dealerships. He understood my situation and worked ver Ed sensed my fear immediately I guided me through the sale without the pressure I felt at other dealerships. He understood my situation and worked very hard to get me in the car and price best suited for me. I am compete satisfied with the KIA experiance. More
Worked with us Jason was eager to help us out. Let us know when there was a good deal going on and worked with us on timing because we have a toddler and needed to Jason was eager to help us out. Let us know when there was a good deal going on and worked with us on timing because we have a toddler and needed to work around babysitters!!! More
The Best Car Buying Experience Ever! I was greeted as soon as I walked through the dealer doors by a friendly and very knowledgeable sales person. I was treated Phenomenally! Service was I was greeted as soon as I walked through the dealer doors by a friendly and very knowledgeable sales person. I was treated Phenomenally! Service was very personal, respectful, and I felt as if my concerns were their concerns. The team was fast and efficient, extremely thorough. I didn't feel rushed or pressured but quite the opposite. My sales person was a gem! He kept me focused, presented the most beneficial offerings for me short and long term while also accommodating my likes in a vehicle. He definitely knew the product quite well and related the importance of knowledgeable car buying. This was a very pleasant experience. I will gladly recommend family and acquaintances to this dealer! More
Best car buying experience ever Through the years we have never enjoyed the car buying process -- until now when we went to Gerald Kia in North Aurora. Our salesman Eddie Mierzycki Through the years we have never enjoyed the car buying process -- until now when we went to Gerald Kia in North Aurora. Our salesman Eddie Mierzycki was so nice and easy to work with. He wasn’t pushy at all. He was very knowledgeable and helped us with our decision to buy a new car. We would definitely recommend this dealership. More
Friendly, honest, fast We recently traded in our 11 year old Hyundai Santa Fe for a 2015 Kia Soul at the Gerald Auto Group. We've used the service department for years, and We recently traded in our 11 year old Hyundai Santa Fe for a 2015 Kia Soul at the Gerald Auto Group. We've used the service department for years, and this was our first time purchasing a car through Gerald. The sales team was friendly, honest, responsive to our needs and buying parameters, and we left with exactly what we needed for our family for the price we were willing to pay. More