Back

Gerald Kia of North Aurora

North Aurora, IL

4.8
726 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

Directions

By Type

Showing 726 reviews

August 25, 2015

Great Experience!! I needed a car very quickly and after doing some research online I decided that Gerald Kia had the best selection for my needs. My friend Ben Jenkins More

by jenmill614
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Jenkins, Brian Shewalter, Muhammad Ali, Daniel Rudnicki
Aug 27, 2015 -

Gerald Kia of North Aurora responded

Jen, congratulations on your new purchase! I hope you are continuing to enjoy your car! It's wonderful to know that you feel confident in your decision to choose Gerald Kia of North Aurora as your dealer. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork and we're glad to hear that Ben and Brian were able to show you that. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Matt Gerald - mgerald@geraldauto.com

August 24, 2015

I made the right decision Right when I stepped onto the lot I was warmly greeted by an employee. All of the people I worked with were very kind and respectful. Fabian Murphy wa More

by Hayden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Sean McKane
Aug 25, 2015 -

Gerald Kia of North Aurora responded

Thank you so much for taking the time to write this review, Hayden. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear about your wonderful experience with Fabian. Congratulations on the new vehicle! If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Sincerely, Matt Gerald - mgerald@geraldauto.com

August 19, 2015

Great experience Ed was able to put me in the car I wanted for the right price. He made sure I was comfortable during the process. He's also very knowledgable of the v More

by Meagan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki
Aug 22, 2015 -

Gerald Kia of North Aurora responded

We appreciate you for letting others know about your excellent car buying experience with Ed at Gerald Kia of North Aurora, Meagan. Enjoy your vehicle! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Matt Gerald - mgerald@geraldauto.com

August 18, 2015

This girl's got SOUL Marketing did a great job with those fun crazy dancing hamsters. I've wanted a Soul since they came out....FINALLY I own one!!! <3 it!! Handles bette More

by wyntervixen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki
Aug 20, 2015 -

Gerald Kia of North Aurora responded

Thank you for this review. We really appreciate you leaving us your input. We are very pleased to hear that our team could make your car shopping experience so pleasurable and stress free. We are glad to hear you a loving your new Soul. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Matt Gerald - mgerald@geraldauto.com

August 14, 2015

So happy with purchase I came in looking for a specific style/color/etc for my next car purchase. The car I wanted was not on the lot but they took the time to pick up the v More

by New kia owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kormos
Aug 18, 2015 -

Gerald Kia of North Aurora responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. At Gerald Kia of North Aurora, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that we were able to help find the perfect vehicle for you. We would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Sincerely, Matt Gerald - mgerald@geraldauto.com

August 10, 2015

Excellent car buying experiance Ed sensed my fear immediately I guided me through the sale without the pressure I felt at other dealerships. He understood my situation and worked ver More

by Vgoings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Shewalter, Ed Mierzycki
Aug 12, 2015 -

Gerald Kia of North Aurora responded

Thank you for leaving us this review. We are very happy to hear that Ed could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see Gerald Kia of North Aurora any time! Take care. Sincerely, Matt Gerald - mgerald@geraldauto.com

August 01, 2015

Worked with us Jason was eager to help us out. Let us know when there was a good deal going on and worked with us on timing because we have a toddler and needed to More

by kjbags
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kormos
Aug 04, 2015 -

Gerald Kia of North Aurora responded

Thanks so much for this 5-star review about your wonderful experience! We always enjoy hearing from our customers. I am pleased to hear that Jason has been helpful and accommodating during your visit. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you our commitment to this. We hope to work with you again in the future for any of your automotive needs! Sincerely, Matt Gerald - mgerald@geraldauto.com

July 29, 2015

The Best Car Buying Experience Ever! I was greeted as soon as I walked through the dealer doors by a friendly and very knowledgeable sales person. I was treated Phenomenally! Service was More

by The Crenshaw's
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy
Jul 30, 2015 -

Gerald Kia of North Aurora responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of customer service excellence. It’s quite an accomplishment to hear that our sales team provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Sincerely, Matt Gerald - mgerald@geraldauto.com

July 26, 2015

Best car buying experience ever Through the years we have never enjoyed the car buying process -- until now when we went to Gerald Kia in North Aurora. Our salesman Eddie Mierzycki More

by The Scotts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki
Jul 27, 2015 -

Gerald Kia of North Aurora responded

Thank you for the excellent review! It is great to know that enjoyed your recent visit with us and Eddie was able to provide you with pressure-free and knowledgeable service. Enjoy your new vehicle! Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Sincerely, Matt Gerald - mgerald@geraldauto.com

July 19, 2015

Friendly, honest, fast We recently traded in our 11 year old Hyundai Santa Fe for a 2015 Kia Soul at the Gerald Auto Group. We've used the service department for years, and More

by thequeen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Caballero
Jul 20, 2015 -

Gerald Kia of North Aurora responded

Congratulations on your new 2015 Kia Soul and thank you for putting your trust in Gerald Kia of North Aurora! Our teams from both the sales and service departments had a pleasure assisting you and are grateful for the 5-star review. We are committed to providing excellent customer service in all areas of our dealership and we are delighted to know you drove away a happy customer. Before we have the pleasure of working with you again, we'd like to invite you to take a look at our Facebook and Twitter. We offer exclusive deals, specials, and updates to our loyal fans! Sincerely, Matt Gerald - mgerald@geraldauto.com

...
59
...