Gerald Kia of North Aurora

Honest and Intelligent I went in just to service my car but was politely approached by Fabian in the sales department. I never get suckered into anything but he inquired if I went in just to service my car but was politely approached by Fabian in the sales department. I never get suckered into anything but he inquired if I was happy with my car and if I would be interested in exploring other options. When I first bought my kia it was from a nissan dealer and they suckered me into the worst deal of my life. I was then stuck in a upside down loan and was not worth even paying off the car for what its worth. Fabian helped me get a great deal and never pressured me into anything. He truly wanted the best deal he can get for a reliable car with an outstanding warranty. Much much better than my first car buying experience.!!!!!!!! More

Car buying experience was fun, exciting and painless! My husband and I went to the dealership to pick up an oil filter for my 2007 Kia Rondo, which is really all we have ever had to do is basic maintenanc My husband and I went to the dealership to pick up an oil filter for my 2007 Kia Rondo, which is really all we have ever had to do is basic maintenance on the car, which has 140,000 mIles on it.. I have been talking about getting a new car soon so I have been looking at different models. When we arrived we were greeted by Fabian , whom we have dealt with before, my daughter also had a Sorrento. I asked to look at the new vehicles. I told him I didn't want a car or a big van and he showed me the Soul. I must admit I did not like the Soul in prior years, thinking it was too "boxy", but Kia has made some changes in the body style and I fell in love. We test drove it and Fabian and Sean even let us drive it to another dealership in the area because I expressed interest in a different car (Mazda ) I personally didn't like them, especially with their price and limited warranty. I knew this Soul was the one for me. Fabian took the time to answer my questions and even showed me how to hook up my phone. I'm telling you this car has so many cool options. They worked on the numbers getting our payments where we needed them and I drove home that afternoon in my new Soul!! Oh, and a oil filter for the Rondo! Which my husband will drive. More

Friendly Customer Service, easy experience I already had a price agreed to via email and over the phone before I came into the dealership. Ed was very knowledgeable on the 2015 Kia Optima and I already had a price agreed to via email and over the phone before I came into the dealership. Ed was very knowledgeable on the 2015 Kia Optima and was able to answer all of my questions and was very helpful throughout the process. They did not jack up the price last minute when I showed up to the deal with extra fees cost. Painless experience. More

Friendly customer service, no gimmicks, great experience! From the moment we pulled up to the Gerald Kia dealer to the day we drove away in our new Kia Sportage, we had an excellent customer service experienc From the moment we pulled up to the Gerald Kia dealer to the day we drove away in our new Kia Sportage, we had an excellent customer service experience. Jason Kormos greeted us with a friendly smile and was happy to show us around the parking lot. We never felt the pressure to buy, and were given the space we needed to make our decision. Jason was very professional, personable, courteous, and friendly. He didn't make any negative comments towards the other cars we were looking at, nor did he push to sale us something we didn't want. When working with Sean McKane to negotiate a price, Sean was fair and willing to meet us at a price we felt comfortable with. Never once did we feel pushed towards the deal and never once did we feel like we were being taken advantage of. Sean was very professional, courteous, friendly, and willing to help us find a price that worked for us as well as the dealership. When the Sportage we wanted wasn't available on the lot, Sean worked to find the right color and trim that we wanted. The dealership loaned us a similar vehicle until our car was available for pick up. We had a great experience at the Gerald Kia dealership in North Aurora, it was the best dealership we visited during our car searching journey. We highly recommend this dealership, as well as Jason and Sean. More

Excellent Service Team Friendly, informative staff that are there to make sure you get what you want. They will make sure you leave happy with what you want. Michael Caballe Friendly, informative staff that are there to make sure you get what you want. They will make sure you leave happy with what you want. Michael Caballero was an excellent salesman! More

An excellent buying experience. We were looking to buy an SUV and trade in our 2012 Chevy Impala. We weren't in a hurry to deal and were mainly just browsing Geralds inventory to get We were looking to buy an SUV and trade in our 2012 Chevy Impala. We weren't in a hurry to deal and were mainly just browsing Geralds inventory to get an idea of what would fit our budget. The salesman, Ben, was very helpful and made us comfortable in that he was patient in working with us to find the right vehicle. After a long hot afternoon, we ended up buying a 2016 KIA Sportage. The dealership gave us a fair value for our 2012 Impala on trade-in and the entire buying experience went very smooth. I would not hesitate to recommend a friend/relative to Gerald KIA. More

Excellent service and help.Fabian was excellent sales person Gerald Kia has a great staff. They are always welcoming and eager to assist. I would recommend the dealership to friends and family. The staff is kn Gerald Kia has a great staff. They are always welcoming and eager to assist. I would recommend the dealership to friends and family. The staff is knowledgable and professional. They are also very curteous.. More

Jason Kormos I would like to comment on the wonderful and detaied care that, Mr. Jason KormosI has given me when I came to look for a new car. He was every bit a I would like to comment on the wonderful and detaied care that, Mr. Jason KormosI has given me when I came to look for a new car. He was every bit a gentleman and took his time to explain every question I had. I was very expressed with his proffesionalism and knowledge, so much so That I would recommend him and your dealership to anyone I know that is searching for a Kia. Thanks again to Kia and especially to Jason KormosI, Robert Hammond More

Excellent Customer Service: Fabian Murphy Fabian Murphy did an excellent job in helping me find my kia soul he is a wonderful salesman he went above and beyond to help me. Even when I was leav Fabian Murphy did an excellent job in helping me find my kia soul he is a wonderful salesman he went above and beyond to help me. Even when I was leaving he helped guide me out of the dealership More

Great Experience We had already made our decision as to what vehicle we wanted to purchase prior to going to the dealership, and once we were there it was smooth saili We had already made our decision as to what vehicle we wanted to purchase prior to going to the dealership, and once we were there it was smooth sailing from start to finish. Ed was great and very knowledgeable about the specific vehicle we wanted and went out of his way to make our experience great. We got the car for the right price with the help of Ed of course and we couldn't be happier with the whole experience and our vehicle. More