Gerald Kia of North Aurora

An excellent buying experience. We were looking to buy an SUV and trade in our 2012 Chevy Impala. We weren't in a hurry to deal and were mainly just browsing Geralds inventory to get We were looking to buy an SUV and trade in our 2012 Chevy Impala. We weren't in a hurry to deal and were mainly just browsing Geralds inventory to get an idea of what would fit our budget. The salesman, Ben, was very helpful and made us comfortable in that he was patient in working with us to find the right vehicle. After a long hot afternoon, we ended up buying a 2016 KIA Sportage. The dealership gave us a fair value for our 2012 Impala on trade-in and the entire buying experience went very smooth. I would not hesitate to recommend a friend/relative to Gerald KIA. More

Excellent service and help.Fabian was excellent sales person Gerald Kia has a great staff. They are always welcoming and eager to assist. I would recommend the dealership to friends and family. The staff is kn Gerald Kia has a great staff. They are always welcoming and eager to assist. I would recommend the dealership to friends and family. The staff is knowledgable and professional. They are also very curteous.. More

Jason Kormos I would like to comment on the wonderful and detaied care that, Mr. Jason KormosI has given me when I came to look for a new car. He was every bit a I would like to comment on the wonderful and detaied care that, Mr. Jason KormosI has given me when I came to look for a new car. He was every bit a gentleman and took his time to explain every question I had. I was very expressed with his proffesionalism and knowledge, so much so That I would recommend him and your dealership to anyone I know that is searching for a Kia. Thanks again to Kia and especially to Jason KormosI, Robert Hammond More

Excellent Customer Service: Fabian Murphy Fabian Murphy did an excellent job in helping me find my kia soul he is a wonderful salesman he went above and beyond to help me. Even when I was leav Fabian Murphy did an excellent job in helping me find my kia soul he is a wonderful salesman he went above and beyond to help me. Even when I was leaving he helped guide me out of the dealership More

Great Experience We had already made our decision as to what vehicle we wanted to purchase prior to going to the dealership, and once we were there it was smooth saili We had already made our decision as to what vehicle we wanted to purchase prior to going to the dealership, and once we were there it was smooth sailing from start to finish. Ed was great and very knowledgeable about the specific vehicle we wanted and went out of his way to make our experience great. We got the car for the right price with the help of Ed of course and we couldn't be happier with the whole experience and our vehicle. More

Great Experience!! I needed a car very quickly and after doing some research online I decided that Gerald Kia had the best selection for my needs. My friend Ben Jenkins I needed a car very quickly and after doing some research online I decided that Gerald Kia had the best selection for my needs. My friend Ben Jenkins said he would do everything he could to have me walking out with a car that day...and he succeeded!! Everyone was very friendly and willing to share information about all the cars. Once I found the one I wanted Ben worked to get the payments within my budget. The overall sales experience was easy and fun. Brian Shewalter in the business office was wonderful. He stayed past closing to help me sign all the paperwork and made sure I understood all the terms. I had a very strict budget and I appreciated all the time he took making sure I stayed within it. I would recommend coming to this dealership and our family is looking forward to coming back for our other two cars! More

I made the right decision Right when I stepped onto the lot I was warmly greeted by an employee. All of the people I worked with were very kind and respectful. Fabian Murphy wa Right when I stepped onto the lot I was warmly greeted by an employee. All of the people I worked with were very kind and respectful. Fabian Murphy was very informative, professional and he had a good sense of humor. He provided excellent customer service and was very down to earth. One of the biggest deciding factors for me was the great customer service that Fabian provided. More

Great experience Ed was able to put me in the car I wanted for the right price. He made sure I was comfortable during the process. He's also very knowledgable of the v Ed was able to put me in the car I wanted for the right price. He made sure I was comfortable during the process. He's also very knowledgable of the vehicles on the lot and made sure I drove away knowing the ins and outs of my new vehicle. Extremely friendly and personable!!! More

This girl's got SOUL Marketing did a great job with those fun crazy dancing hamsters. I've wanted a Soul since they came out....FINALLY I own one!!! <3 it!! Handles bette Marketing did a great job with those fun crazy dancing hamsters. I've wanted a Soul since they came out....FINALLY I own one!!! <3 it!! Handles better than I was expecting. It is a little smaller than what I was previously driving, but worth the downsize. More

So happy with purchase I came in looking for a specific style/color/etc for my next car purchase. The car I wanted was not on the lot but they took the time to pick up the v I came in looking for a specific style/color/etc for my next car purchase. The car I wanted was not on the lot but they took the time to pick up the vehicle from another location which have me time to sleep on the deal. I made my decision because of the great service I received from the sales rep. He was patient with me being so picky. More