Gerald Kia of North Aurora

Great experience. Gerald's warranty is unbeatable. Service was top notch. Will buy from Gerald again. They treat their customers respectfully and are knowledgeable Gerald's warranty is unbeatable. Service was top notch. Will buy from Gerald again. They treat their customers respectfully and are knowledgeable. Ed is the man!!!! He made us feel like family. Thank you. More

Good car buying experience I recently went to buy a new car and was prepared to have a typical experience with the sales people. I actually enjoyed the experience and will defin I recently went to buy a new car and was prepared to have a typical experience with the sales people. I actually enjoyed the experience and will definitely recommend this dealership to others. Eddie was great to work with and made the day fum More

Ed is a great guy This is an awesome dealership. What I like most is the lifetime warranty on your car they give you for free. Ed Mierzycki is the salesman that approac This is an awesome dealership. What I like most is the lifetime warranty on your car they give you for free. Ed Mierzycki is the salesman that approached me when he noticed me struggling to find the right car. Ed had my back thru my whole car buying process and I really appreciate all his help. I was very pleased on how helpful and professional Ed was. I would recommend him and this dealership to anyone. I told Ed what I could afford and he made sure he found me a car that looks amazing and affordable. More

Perfect transaction. No hassle. Dealership was clean. Easy to get into a vehicle for test drive. Coffee was good. Jason Kormos was up to speed on the cars an transaction. No hassle. Dealership was clean. Easy to get into a vehicle for test drive. Coffee was good. Jason Kormos was up to speed on the cars and didn't pressure too hard. More

Excellent I went in to buy a car since I needed one due to a recent accident. I work with Ed and Mr. Gerald and they both helped out to make sure I got the safe I went in to buy a car since I needed one due to a recent accident. I work with Ed and Mr. Gerald and they both helped out to make sure I got the safest reliable used car along with an awesome deal. Not painful what so ever. A dealership that ACTUALLY cars for there customers! Highly recommend this dealership! More

Honest and Intelligent I went in just to service my car but was politely approached by Fabian in the sales department. I never get suckered into anything but he inquired if I went in just to service my car but was politely approached by Fabian in the sales department. I never get suckered into anything but he inquired if I was happy with my car and if I would be interested in exploring other options. When I first bought my kia it was from a nissan dealer and they suckered me into the worst deal of my life. I was then stuck in a upside down loan and was not worth even paying off the car for what its worth. Fabian helped me get a great deal and never pressured me into anything. He truly wanted the best deal he can get for a reliable car with an outstanding warranty. Much much better than my first car buying experience.!!!!!!!! More

Car buying experience was fun, exciting and painless! My husband and I went to the dealership to pick up an oil filter for my 2007 Kia Rondo, which is really all we have ever had to do is basic maintenanc My husband and I went to the dealership to pick up an oil filter for my 2007 Kia Rondo, which is really all we have ever had to do is basic maintenance on the car, which has 140,000 mIles on it.. I have been talking about getting a new car soon so I have been looking at different models. When we arrived we were greeted by Fabian , whom we have dealt with before, my daughter also had a Sorrento. I asked to look at the new vehicles. I told him I didn't want a car or a big van and he showed me the Soul. I must admit I did not like the Soul in prior years, thinking it was too "boxy", but Kia has made some changes in the body style and I fell in love. We test drove it and Fabian and Sean even let us drive it to another dealership in the area because I expressed interest in a different car (Mazda ) I personally didn't like them, especially with their price and limited warranty. I knew this Soul was the one for me. Fabian took the time to answer my questions and even showed me how to hook up my phone. I'm telling you this car has so many cool options. They worked on the numbers getting our payments where we needed them and I drove home that afternoon in my new Soul!! Oh, and a oil filter for the Rondo! Which my husband will drive. More

Friendly Customer Service, easy experience I already had a price agreed to via email and over the phone before I came into the dealership. Ed was very knowledgeable on the 2015 Kia Optima and I already had a price agreed to via email and over the phone before I came into the dealership. Ed was very knowledgeable on the 2015 Kia Optima and was able to answer all of my questions and was very helpful throughout the process. They did not jack up the price last minute when I showed up to the deal with extra fees cost. Painless experience. More

Friendly customer service, no gimmicks, great experience! From the moment we pulled up to the Gerald Kia dealer to the day we drove away in our new Kia Sportage, we had an excellent customer service experienc From the moment we pulled up to the Gerald Kia dealer to the day we drove away in our new Kia Sportage, we had an excellent customer service experience. Jason Kormos greeted us with a friendly smile and was happy to show us around the parking lot. We never felt the pressure to buy, and were given the space we needed to make our decision. Jason was very professional, personable, courteous, and friendly. He didn't make any negative comments towards the other cars we were looking at, nor did he push to sale us something we didn't want. When working with Sean McKane to negotiate a price, Sean was fair and willing to meet us at a price we felt comfortable with. Never once did we feel pushed towards the deal and never once did we feel like we were being taken advantage of. Sean was very professional, courteous, friendly, and willing to help us find a price that worked for us as well as the dealership. When the Sportage we wanted wasn't available on the lot, Sean worked to find the right color and trim that we wanted. The dealership loaned us a similar vehicle until our car was available for pick up. We had a great experience at the Gerald Kia dealership in North Aurora, it was the best dealership we visited during our car searching journey. We highly recommend this dealership, as well as Jason and Sean. More

Excellent Service Team Friendly, informative staff that are there to make sure you get what you want. They will make sure you leave happy with what you want. Michael Caballe Friendly, informative staff that are there to make sure you get what you want. They will make sure you leave happy with what you want. Michael Caballero was an excellent salesman! More