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Gerald Kia of North Aurora

North Aurora, IL

4.7
721 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 721 reviews

January 14, 2016

Great Expierence Very friendly, good deals, and understandable with money situation. I told them what I was looking for and left with what I wanted. Ed and Sean were g More

by Hyundai45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki, Sean McKane
Jan 15, 2016 -

Gerald Kia of North Aurora responded

It is wonderful to hear that Ed and Sean here at Gerald Kia of North Aurora were able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions, please feel free to contact us. Sincerely, John Kainz jkainz@geraldauto.com

December 31, 2015

Excellent Service We were extremely happy with our experience with everyone on staff at Gerald Kia especially Jason and Allan! Jason went above and beyond to help us f More

by AmyRay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kormos
Jan 05, 2016 -

Gerald Kia of North Aurora responded

Amy, thank you for this review. We really appreciate you leaving us your input. We are very pleased to hear that Jason, Allan, and the rest of our team could make your car shopping experience so pleasurable and stress free. We are glad to hear you a loving your new vehicle. We really appreciate your recommendations. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Matt Gerald - mgerald@geraldauto.com

December 30, 2015

Helpful and friendly Fabian Murphy was friendly, kind, went above and beyond to help me into the vechicle was wanted. Allen Mazany explained the fiance progess very well. More

by zitacansino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy
Jan 05, 2016 -

Gerald Kia of North Aurora responded

Zita, we appreciate you taking time to leave us a great review! We are pleased to hear Fabian did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Matt Gerald - mgerald@geraldauto.com

December 01, 2015

Excellent Process Ed Mierzycki was key in my purchasing a 2013 Volkswagen Passat TDI SE. Sent a lot of information and pictures of any minor scratches on the car. Bei More

by Buddy791
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki
Dec 02, 2015 -

Gerald Kia of North Aurora responded

Thank you for your kind words and congratulations on your Passat! We are very happy to hear that it was a smooth process for you with the help of Ed as we know buying a car takes time out of your day. Enjoy your vehicle! Sincerely, Matt Gerald - mgerald@geraldauto.com

November 23, 2015

Actually enjoyed the whole process of buying a new car! We were looking for a car after our old one was totalled in an accident. We were bracing for a few grueling days of going from dealership to dealershi More

by Estera and Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Sean McKane
Nov 24, 2015 -

Gerald Kia of North Aurora responded

Estera and Jeff, thank you for taking the time to write about your experience with us! At Gerald Kia of North Aurora, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that Fabian and Sean was able to meet your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Matt Gerald - mgerald@geraldauto.com

November 18, 2015

Great experience I purchased a 2015 Kia Soul for a good price from Ed, but a month later I was in a highway accident and the car was totaled. I was very worried that I More

by acursivegirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki
Nov 19, 2015 -

Gerald Kia of North Aurora responded

Hi! Thanks for the positive feedback. It's good to hear that you're feeling fine now and that Ed was there to take care of your vehicle needs. We are driven to offer great customer care and we strive to provide the best dealership experience. Thank you again and we hope to see you again soon! Sincerely, Matt Gerald - mgerald@geraldauto.com

November 17, 2015

Very Good Sales Staff Had a very good experience. The sales staff was attentive and able to work with me to get a car that best suited my budget and driving needs. More

by mwh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2015 -

Gerald Kia of North Aurora responded

Congratulations on your new purchase! I hope you are continuing to enjoy your new vehicle! It's wonderful to know you feel confident in your decision to choose Gerald Kia of North Aurora as your dealer. It is imperative to us that we make the car-buying experience seamless and efficient. Thanks for taking the time to leave this 5-star review! Sincerely, Matt Gerald - mgerald@geraldauto.com

November 17, 2015

best experience i ever had buying a car I really enjoyed my purchasing a new car with Kyrstin. She was very professional and attentive, and even made my experience enjoyable. If I owned a d More

by The_Golden_One
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 19, 2015 -

Gerald Kia of North Aurora responded

Thank you for taking the time to share with us! The goal of the Gerald Kia of North Aurora team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted with the help of Kyrstin. We really appreciate your loyalty to our business. Thanks for your recommendations as well! Please remember that we're always here to assist you with any future auto needs. Sincerely, Matt Gerald - mgerald@geraldauto.com

November 16, 2015

Our buying experience My husband and I had a great buying experience. We initially went in "just looking" and ended up buying a vehicle. The staff was very knowledgeable, More

by Shea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki
Nov 19, 2015 -

Gerald Kia of North Aurora responded

Shea, congratulations on your new vehicle! Thank you for taking the time to write about your experience. It's great to know Ed and our staff were able to provide you with the pressure-free and knowledgeable service Gerald Kia of North Aurora is known for. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Matt Gerald - mgerald@geraldauto.com

November 15, 2015

A great first car buying experience! I went to browse around and ended up buying a car the same day. Jason Kormos was the sales consultant that approached me right away. He was very helpf More

by StaciC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kormos
Nov 19, 2015 -

Gerald Kia of North Aurora responded

Staci, congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear Jason was able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Matt Gerald - mgerald@geraldauto.com

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