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Gerald Kia of North Aurora

North Aurora, IL

4.8
726 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 726 reviews

March 03, 2016

Great Experience It all started with a return call from Sean McKane. A few days later we were purchasing our first Kia from Fabian Murphy. It was refreshing to have a More

by graci1234
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Sean McKane
Mar 04, 2016 -

Gerald Kia of North Aurora responded

Thank you for reviewing your time spent at Gerald Kia of North Aurora! Sean and Fabian are dedicated members of our team who commit themselves to exceptional service and a vast knowledge of our models. If you ever have additional questions or need a service, we are more than happy to lend a hand. Sincerely, Matt Gerald - mgerald@geraldauto.com

March 03, 2016

another great experience with a new salesman!!!! I took my vehicle into these guys in less than decent shape. They gave me what I felt was a great price on a vehicle that needed some serious wor More

by mph20506
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Shewalter, Ed Mierzycki
Mar 04, 2016 -

Gerald Kia of North Aurora responded

Thank you for your wonderful feedback and for your loyalty. Congratulations on your 2016 Kia Forte! It does not surprise us that Ed and Brian went above and beyond for you; it is just an example of why they are such great assets to our team. Please let us know how we may be able to help next! Sincerely, Matt Gerald - mgerald@geraldauto.com

February 25, 2016

True Car Dealer ? Great Price anyway! We had done our research and used True Car as leverage as this Dealer was stated on the site to honor these prices. First, I will have to say the Sale More

by Everett B
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Caballero
February 25, 2016

vickyg99@yahoo.com They were awesome to us. Very helpful. Funny, friendly sales they went out of there way to get better financing after we had already signed. I will bu More

by Vickyg99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Shewalter, Ben Jenkins, Sean McKane
Feb 26, 2016 -

Gerald Kia of North Aurora responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. We would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Sincerely, Matt Gerald - mgerald@geraldauto.com

February 25, 2016

Ask For Ed! I can't say enough about our experience here. Our salesman Ed Mierzycki was professional and very knowledgeable. We didn't feel pressured here like w More

by RK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki
Feb 26, 2016 -

Gerald Kia of North Aurora responded

Your fantastic review was quite a refreshing read! Congratulations on your new car; I am sure you are continuing to enjoy it. I am happy that Ed provided you with pressure-free, efficient, and well-informed customer service. Before your next servicing appointment, please find us on Facebook. You'll be pleased to find the latest exclusive specials offered only to our likers and followers! Sincerely, Matt Gerald - mgerald@geraldauto.com

February 23, 2016

A joy to work with I test drove 5 cars on Saturday; not ready to buy, just wanting to test drive to get an idea of what I liked and I ended up going home with a vehicle! More

by mmorgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Zabib
Feb 26, 2016 -

Gerald Kia of North Aurora responded

Congratulations on your new Kia Soul! Thank you for this great review! We're very happy that Eli and the team treated you with the customer service we know you deserve. Thank you again and hopefully we get to see you again! Enjoy your new car! Sincerely, Matt Gerald - mgerald@geraldauto.com

February 23, 2016

Excellent Experience Buying a New car We worked with Michael and had an excellent experience. He is very knowledgeable about the line of cars, had a great sense of humor and found the exac More

by RachelMaxwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Caballero
Feb 26, 2016 -

Gerald Kia of North Aurora responded

We are pleased to hear that you had an excellent experience with Michael. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Matt Gerald - mgerald@geraldauto.com

February 22, 2016

Bought a 2016 Sorrento couldn't be happier with the car Needed a car with third row capacity, went to Mapleton kia of Elmhurst because they sent a flyer saying I'd get employee pricing. What a joke! They ke More

by Phebe Bramwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Brian Shewalter, Ed Mierzycki, Sean Kastrati, Sean McKane
Feb 26, 2016 -

Gerald Kia of North Aurora responded

Thank you for writing about your visit with us and congratulations on your new car! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Remember to check out our Facebook page for the specials we offer exclusively for our likers and followers. Sincerely, Matt Gerald - mgerald@geraldauto.com

February 20, 2016

xxxx you Ed!!! When I walked into Gerald Kia on Thursday my intention was not to buy a car. I had already been given a very low quote for my trade in at another deal More

by Natezman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki, Sean McKane
Feb 22, 2016 -

Gerald Kia of North Aurora responded

Thank you for writing about your experience with us and congratulations on your new car! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best deal possible. We're very happy to hear that Ed was there to provide you with great service. Remember to check out our Facebook page for the specials we offer exclusively for our likers and followers. Sincerely, Matt Gerald - mgerald@geraldauto.com

February 14, 2016

Dan was knowledgeable, friendly, and determined I saw a car online that I was interested and came to showroom about 5pm only to find the car was at Naperville location. Dan drove me over to test it More

by Scott14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki
Feb 16, 2016 -

Gerald Kia of North Aurora responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are very happy to hear that Dan could be so intuitive, knowledgeable and friendly. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. We look forward to seeing you back again in the future! Take care. Sincerely, Matt Gerald - mgerald@geraldauto.com

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