Gerald Kia of North Aurora

A joy to work with I test drove 5 cars on Saturday; not ready to buy, just wanting to test drive to get an idea of what I liked and I ended up going home with a vehicle! I test drove 5 cars on Saturday; not ready to buy, just wanting to test drive to get an idea of what I liked and I ended up going home with a vehicle! I was astonished at the level of professionalism that we received from the moment we walked in. We worked with Eli Zabib and let me just say, if I need another vehicle, I will definitely visit him first! After four other dealers (one of which was another Kia), he was the only one who was willing to take the time to not only go through the entire car (top to bottom), but he was willing to work with my budget and legitimately showed me cars I could afford and be happy with. We got there around 4:45 and ended up leaving at 8:30 with a new car in tow. The entire time I was there I felt completely reassured that I was getting excellent service and a heck of a deal. As a woman in my late 20's shopping for a new car which was going to be on my dime for the first time (with my parents along for the ride), I greatly appreciated the way I was treated; not as someone who didn't understand how to purchase a vehicle or someone to talk over, but someone who was legitimate and needed a new car. I was never condescended to or treated any differently than say, my dad buying a car. This was a recurring theme throughout some of the other test drives and I can't tell you how happy it made me feel to be treated with respect. I absolutely ADORE my new Kia Soul and will be recommending the brand, the dealer and specifically Eli to my friends in the future. More

Excellent Experience Buying a New car We worked with Michael and had an excellent experience. He is very knowledgeable about the line of cars, had a great sense of humor and found the exac We worked with Michael and had an excellent experience. He is very knowledgeable about the line of cars, had a great sense of humor and found the exact car we needed. We will work with him again! More

Bought a 2016 Sorrento couldn't be happier with the car Needed a car with third row capacity, went to Mapleton kia of Elmhurst because they sent a flyer saying I'd get employee pricing. What a joke! They ke Needed a car with third row capacity, went to Mapleton kia of Elmhurst because they sent a flyer saying I'd get employee pricing. What a joke! They kept a smaller car that I did not want saying I couldn't afford the ca saying I couldn't afford the car I wanted I then called gerald actually accidentally and got Ed Mierzycki on line, him and Sean McKane and Brian Shewalter not only got me the car I wanted but at the price I could afford! They were AMAZING! Also this dealer offers the lifetime warranty on all new vehicles !! Icouldn't be happier and would recommend this dealership to anybody! I would never buy at another dealership if they are selling the car I want.Must go in and see them they will hook you up and with the car you want not the one they are trying to push. Also wanted to say that they explain the vehicle to me without all the options before I left so I would know how to use my new car did not get that at the last dealership. Also gave me a more than fair trade in price on my 2013 hybrid optima More

xxxx you Ed!!! When I walked into Gerald Kia on Thursday my intention was not to buy a car. I had already been given a very low quote for my trade in at another deal When I walked into Gerald Kia on Thursday my intention was not to buy a car. I had already been given a very low quote for my trade in at another dealer and was not confident that these guys would do any better. I was immediately introduced to Ed Mierycki who took a little information from me to find out exactly what I wanted. He then took me to the vehicle and proceeded to give me the most thorough walk around explaining everything about the car. Answering any questions along the way. You don't normally get that kind of introduction to your car until after you sign the paperwork. They then let me take the car home to my wife to look at and drive. "Take your time, let her enjoy it" they said. When I brought it back we started talking numbers. The first offer was good. But I told them that another dealer vowed to beat them. They stopped the game and really gave me a great deal that I couldn't say no to. Ed was very nice throughout the whole process, was very informative and will gladly go back to for my next car. More

Dan was knowledgeable, friendly, and determined I saw a car online that I was interested and came to showroom about 5pm only to find the car was at Naperville location. Dan drove me over to test it I saw a car online that I was interested and came to showroom about 5pm only to find the car was at Naperville location. Dan drove me over to test it and we brought it back to NA. Throughout the process Dan was intuitive, knowledgeable and friendl. I would return in the future but will only work with him. More

Very Helpful We came in just to browse and Fabian came right out to help us find what we were looking for. We choose them over everywhere else that we had gone bec We came in just to browse and Fabian came right out to help us find what we were looking for. We choose them over everywhere else that we had gone because of the lifetime warranty and the excellent customer service. We definitely will be servicing our vehicle there and be coming back there for other vehicles in the future. More

Sam's 2015 Optima A very pleasant experience on all levels! I was just out "Kicking Tires" one afternoon and Bought a new Kia Optima from Ed I be happier! A very pleasant experience on all levels! I was just out "Kicking Tires" one afternoon and Bought a new Kia Optima from Ed I be happier! More

Exellent Buying Experience Ask for Eli Zabib. Great, low key demeanor. Positive, not pushy. Very helpful in working with us through the final price negotiations. We will ret Ask for Eli Zabib. Great, low key demeanor. Positive, not pushy. Very helpful in working with us through the final price negotiations. We will return in the future for both service and to purchase our Kia Optima! More

A++ Sales Consultant So glad we stopped in to car shop. No presssure. Happy, down to earth people. Just an all around great experience. Especially Ed, he was phenomenal! So glad we stopped in to car shop. No presssure. Happy, down to earth people. Just an all around great experience. Especially Ed, he was phenomenal! More

Great experience Process was smooth and to the point!!! Van cam out clean and Kyrstin was efficient with going over the vehicle with us so there was no questions when Process was smooth and to the point!!! Van cam out clean and Kyrstin was efficient with going over the vehicle with us so there was no questions when done!! More