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Gerald Kia of North Aurora

North Aurora, IL

4.8
726 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 726 reviews

May 17, 2016

Great Experience. Excellent customer service. Very knowledgeable staff that want you to be happy with your purchase. Answered all questions and helped make my car buyin More

by Bc1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki, Joe Lara, Vito Brancato
May 20, 2016 -

Gerald Kia of North Aurora responded

Thank you for the wonderful review. We will continue to offer the best car buying experience to each and every customer we come in contact with. Thank you again for your kind words and business. Check us out on Facebook for access to our exclusive specials. Sincerely, Matt Gerald - mgerald@geraldauto.com

May 13, 2016

Salesman was very helpful. Our salesman was very patient. Showed us numerous cars until we fell in love with one. He then spent over an hour helping me learn how to use all the More

by Lovemykia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kormos
May 17, 2016 -

Gerald Kia of North Aurora responded

I am happy to hear that your time spent with our sales associate was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new car! If you have any questions or concerns, please come back to visit us. We are eager to see you in the future. Sincerely, Matt Gerald - mgerald@geraldauto.com

May 11, 2016

Top notch service Great service, value and experience. In with an older Kia and out with a brand new Kia within 24 hours! Couldn't be happier with the car! Fabian wowed More

by Heathjnanni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy
May 12, 2016 -

Gerald Kia of North Aurora responded

It is wonderful to hear that Fabian was able to provide you with a great car buying experience! We really appreciate this feedback and we will share it with him. Thank you and enjoy your brand new Kia! Sincerely, Matt Gerald - mgerald@geraldauto.com

May 04, 2016

Great place to buy a car. I went in looking for a newer used car for myself. I had an idea of what I wanted in a car and Dan Rudnicki was able to help me find just what I was l More

by Malbell87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki
May 06, 2016 -

Gerald Kia of North Aurora responded

Thank you so much for the positive feedback! Dan is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Enjoy your new car! Sincerely, Matt Gerald - mgerald@geraldauto.com

April 21, 2016

Ed Mierzycki Ed is fantastic, had an answer to every question I asked. Very friendly, low pressure. Everything went exactly as I wanted it to. I would totally buy More

by Dylan Hayes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki, Sean Kastrati, Sean McKane, Joe Lara
Apr 26, 2016 -

Gerald Kia of North Aurora responded

Dylan - We would like to thank you for taking the time to write about your experience at our dealership. Ed is a great addition to our team. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We look forward to seeing you again in the future. Thanks again! Sincerely, Matt Gerald - mgerald@geraldauto.com

April 18, 2016

Fantastic Customer Service From the first online inquiry to the sale of our new vehicle, we were thoroughly impressed with the customer service at Gerald Kia. Not even 5 minutes More

by ASmart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kormos, Joe Lara
Apr 21, 2016 -

Gerald Kia of North Aurora responded

Thank you for writing about your visit with us and congratulations on your new car! I'm sure you are continuing to enjoy it. It is encouraging to hear that our team impressed you by delivering knowledgeable and pressure-free service. Remember to check out our Facebook page for the specials we offer exclusively for our likers and followers. Sincerely, Matt Gerald - mgerald@geraldauto.com

April 02, 2016

Low trade value and over priced used This dealership tends to under price trade ins and over price used vs market comps so "buyer beware". The sales folks are very nice however and the pl More

by Kevinalvarezsr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony
Apr 20, 2016 -

Kevinalvarezsr responded

I am positive about the location and the name of your internet salesman is Tony Scalione ascaglione@geraldhyundai.dealercrm.com

April 01, 2016

Buying a new car I'd spent time researching cars - found that the Kia Forte was a sound/solid vehicle and kind of fit my personal needs. So I knew what I wanted before More

by Bill2389
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki
Apr 21, 2016 -

Gerald Kia of North Aurora responded

Thank you for your kind words! Ed is a great asset and we appreciate him for giving you that comfort during your car buying experience! We thank you again and we look forward to servicing you again in the future! Sincerely, Matt Gerald - mgerald@geraldauto.com

March 31, 2016

PERFECTION ALL AROUND As soon as I walked in the door everyone was very eager to help me out and eased my worries of buying a car for the first time. Fabian had me in love More

by Nicole S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Shewalter, Fabian Murphy, Sean McKane
March 28, 2016

New Car Lease I went to Gerald Kia of North Aurora for a possible new car. I had Salesman Ben Jenkins, who was very helpful, knowledgeable and easy to speak with. More

by Randy C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Jenkins, Sean McKane
Mar 29, 2016 -

Gerald Kia of North Aurora responded

Randy- Congratulations on your new 2015 Kia Optima! It's delightful to know that Ben and Sean were able to provide you with such a pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Matt Gerald - mgerald@geraldauto.com

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