Gerald Kia of North Aurora
North Aurora, IL
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Great Experience. Excellent customer service. Very knowledgeable staff that want you to be happy with your purchase. Answered all questions and helped make my car buyin Excellent customer service. Very knowledgeable staff that want you to be happy with your purchase. Answered all questions and helped make my car buying experience my best one yet. More
Salesman was very helpful. Our salesman was very patient. Showed us numerous cars until we fell in love with one. He then spent over an hour helping me learn how to use all the Our salesman was very patient. Showed us numerous cars until we fell in love with one. He then spent over an hour helping me learn how to use all the modern technology. More
Top notch service Great service, value and experience. In with an older Kia and out with a brand new Kia within 24 hours! Couldn't be happier with the car! Fabian wowed Great service, value and experience. In with an older Kia and out with a brand new Kia within 24 hours! Couldn't be happier with the car! Fabian wowed us from entry to exit at Gerald Kia! More
Great place to buy a car. I went in looking for a newer used car for myself. I had an idea of what I wanted in a car and Dan Rudnicki was able to help me find just what I was l I went in looking for a newer used car for myself. I had an idea of what I wanted in a car and Dan Rudnicki was able to help me find just what I was looking for. He was very informative and was able to answer all of my questions. The over all process of buying the car was great. Not knowing much about cars, everything was explained to me in terms that I could understand so I knew I was getting a good deal. The process did not take long at all. I would recommend Gerald Kia to anyone looking to buy a car and I would ask to work with Dan. More
Ed Mierzycki Ed is fantastic, had an answer to every question I asked. Very friendly, low pressure. Everything went exactly as I wanted it to. I would totally buy Ed is fantastic, had an answer to every question I asked. Very friendly, low pressure. Everything went exactly as I wanted it to. I would totally buy from him again and recommend him. More
Fantastic Customer Service From the first online inquiry to the sale of our new vehicle, we were thoroughly impressed with the customer service at Gerald Kia. Not even 5 minutes From the first online inquiry to the sale of our new vehicle, we were thoroughly impressed with the customer service at Gerald Kia. Not even 5 minutes after I submitting an online request for more information Joe called me to answer any questions and set up a time to come in and view the car we were interested in. We had a few questions to prepare ourselves for the car buying appointment and our call was answered promptly and with a friendly demeanor. Our sales consultant was Jason Kormos, and wow were we happy with his service- not pushy at all, didn't rush us, super friendly and very knowledgable. Everyone was friendly and went out of their way to provide us with excellent customer service. Highly recommend this dealership! More
Low trade value and over priced used This dealership tends to under price trade ins and over price used vs market comps so "buyer beware". The sales folks are very nice however and the pl This dealership tends to under price trade ins and over price used vs market comps so "buyer beware". The sales folks are very nice however and the place seems friendly. I have attempted to do business with them in the past and we couldn't make a deal happen because of how far we were in price. I would also mention that there is a fellow named "tony" who leers in the background which is kind of creepy. Place is clean and friendly otherwise. More
Buying a new car I'd spent time researching cars - found that the Kia Forte was a sound/solid vehicle and kind of fit my personal needs. So I knew what I wanted before I'd spent time researching cars - found that the Kia Forte was a sound/solid vehicle and kind of fit my personal needs. So I knew what I wanted before going to the dealership. Then I met Ed Mierzycki. He was friendly, attentive, and knowledgeable. In short, I came to trust him. He made it possible for me to follow my own buying process until I was comfortable. He's a good man and made a big-ticket purchase as painless as possible. More
PERFECTION ALL AROUND As soon as I walked in the door everyone was very eager to help me out and eased my worries of buying a car for the first time. Fabian had me in love As soon as I walked in the door everyone was very eager to help me out and eased my worries of buying a car for the first time. Fabian had me in love with KIA within seconds!! I have no credit at all yet Sean worked with bank after bank until I was approved for a very reasonable loan!! Once in the finance office Brian explained everything crystal clear and gave me a much better understanding of my finances. I never thought I would total my car and leave in a brand new 2016 KIA just hours later and feel this amazing about it!! More
New Car Lease I went to Gerald Kia of North Aurora for a possible new car. I had Salesman Ben Jenkins, who was very helpful, knowledgeable and easy to speak with. I went to Gerald Kia of North Aurora for a possible new car. I had Salesman Ben Jenkins, who was very helpful, knowledgeable and easy to speak with. I explained what I was looking to do. I was shown the vehicle I was interested in and the paperwork was started. I then Met the Sales Manager Sean McKane who was very nice, polite and easy to talk with. Sean was then able to get a deal that was acceptable and finished it off. I was very happy and drove out with a new 2015 Kia Optima. Me and my wife are satisfied Kia owners and have now had 7 Kia vehicles. I wish to extent a Big Thank You to Ben and Sean for making this deal work. More