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Gerald Kia of North Aurora

North Aurora, IL

4.7
721 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 721 reviews

June 10, 2016

Generally, Happy! There are some things that a dealer cannot control - vehicle setup, etc. I didn't get exactly what I wanted (car-for-car), but it wasn't available fr More

by J Frederick Baker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki, Sean McKane
Jun 13, 2016 -

Gerald Kia of North Aurora responded

Thank you for taking the time to give us feedback on your latest purchasing experience. We're glad to hear that the Gerald Kia of North Aurora team were able to give you a positive experience. Thank you for your business and enjoy your new KIA Sorrento! Sincerely, Matt Gerald - mgerald@geraldauto.com

June 02, 2016

Oscar is one happy camper! Went in to get an idea of the price of a mini van and walked out with a 2016 Kia Sedona. Fabian was very pleasant, very funny guy, but most of all ver More

by mytoy16
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy
Jun 03, 2016 -

Gerald Kia of North Aurora responded

Congratulations on your 2016 Kia Sedona! We appreciate you taking time to leave us a great review! We are pleased to hear Fabian did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Matt Gerald - mgerald@geraldauto.com

May 29, 2016

Made car buying easy! Started the purchase process online and finished at the dealer location for just paper signing and pickup. Made it easy and less stressful for the ca More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Caballero, Sean McKane, Joe Lara
May 30, 2016 -

Gerald Kia of North Aurora responded

We appreciate you taking the time to share your experience with us. At Gerald Kia of North Aurora, we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Enjoy your new car! Sincerely, Matt Gerald - mgerald@geraldauto.com

May 25, 2016

Look here for all your car needs Dan was very helpful with leasing our new 2016 Kia Soul ! Edition. He answered any questions I had about the leasing procedures. I leased my previous More

by BeardedVegan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki
May 26, 2016 -

Gerald Kia of North Aurora responded

Thank you for providing us with feedback regarding your recent visit. Dan is wholly devoted to the success of our guests’ experiences and we are proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new 2016 Kia Soul! Sincerely, Matt Gerald - mgerald@geraldauto.com

May 25, 2016

No Hassle I wanted an easy and straightforward experience and thats what I got! Ed completely understood my budget and what I wanted and he stuck to it. More

by Mariah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki
May 26, 2016 -

Gerald Kia of North Aurora responded

Thank you for this great review! Ed is truly an exceptional employee and we appreciate him for giving you an easy and straightforward experience! Thank you again and be sure to like us on Facebook to get all the good deals! Sincerely, Matt Gerald - mgerald@geraldauto.com

May 17, 2016

Great Experience. Excellent customer service. Very knowledgeable staff that want you to be happy with your purchase. Answered all questions and helped make my car buyin More

by Bc1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki, Joe Lara, Vito Brancato
May 20, 2016 -

Gerald Kia of North Aurora responded

Thank you for the wonderful review. We will continue to offer the best car buying experience to each and every customer we come in contact with. Thank you again for your kind words and business. Check us out on Facebook for access to our exclusive specials. Sincerely, Matt Gerald - mgerald@geraldauto.com

May 13, 2016

Salesman was very helpful. Our salesman was very patient. Showed us numerous cars until we fell in love with one. He then spent over an hour helping me learn how to use all the More

by Lovemykia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kormos
May 17, 2016 -

Gerald Kia of North Aurora responded

I am happy to hear that your time spent with our sales associate was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new car! If you have any questions or concerns, please come back to visit us. We are eager to see you in the future. Sincerely, Matt Gerald - mgerald@geraldauto.com

May 11, 2016

Top notch service Great service, value and experience. In with an older Kia and out with a brand new Kia within 24 hours! Couldn't be happier with the car! Fabian wowed More

by Heathjnanni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy
May 12, 2016 -

Gerald Kia of North Aurora responded

It is wonderful to hear that Fabian was able to provide you with a great car buying experience! We really appreciate this feedback and we will share it with him. Thank you and enjoy your brand new Kia! Sincerely, Matt Gerald - mgerald@geraldauto.com

May 04, 2016

Great place to buy a car. I went in looking for a newer used car for myself. I had an idea of what I wanted in a car and Dan Rudnicki was able to help me find just what I was l More

by Malbell87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki
May 06, 2016 -

Gerald Kia of North Aurora responded

Thank you so much for the positive feedback! Dan is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Enjoy your new car! Sincerely, Matt Gerald - mgerald@geraldauto.com

April 21, 2016

Ed Mierzycki Ed is fantastic, had an answer to every question I asked. Very friendly, low pressure. Everything went exactly as I wanted it to. I would totally buy More

by Dylan Hayes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki, Sean Kastrati, Sean McKane, Joe Lara
Apr 26, 2016 -

Gerald Kia of North Aurora responded

Dylan - We would like to thank you for taking the time to write about your experience at our dealership. Ed is a great addition to our team. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We look forward to seeing you again in the future. Thanks again! Sincerely, Matt Gerald - mgerald@geraldauto.com

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