Gerald Kia of North Aurora

Worry free The salesman Derrick was very friendly and helpful and was able to get me approved pretty quick for a car. It was also nice that he always available a The salesman Derrick was very friendly and helpful and was able to get me approved pretty quick for a car. It was also nice that he always available and kept me updated on any changes throughout the buying process. More

Best experience buying a new car I've never had so much fun buying a car. Derrick Duff was very friendly and so helpful with finding my new SUV with a great deal ! I am so glad tha I've never had so much fun buying a car. Derrick Duff was very friendly and so helpful with finding my new SUV with a great deal ! I am so glad that I came to this dealership to purchase my new ride. I highly recommend this dealership and Derrick Duff to handle anyone's purchase of a vehicle. More

Great service Fabian made the car buying experience enjoyable with his humour. We test drove the vehicle I mentioned but then he matched me to a better fit. He was Fabian made the car buying experience enjoyable with his humour. We test drove the vehicle I mentioned but then he matched me to a better fit. He was patient while I took awhile deciding and stayed late to get me in the car that day. More

Best Customer Experience Fabian Murphy is the best! I went in asking to test drive 2 specific vehicles. He asked me about my lifestyle and matched me to my perfect vehicle a K Fabian Murphy is the best! I went in asking to test drive 2 specific vehicles. He asked me about my lifestyle and matched me to my perfect vehicle a Kia Soul! Fabian is not your typical car salesman. You can tell he really loves his job and his customers. He even brought the paperwork to my home for my husband to sign as he was just out of the hospital and could not walk. I would recommend Fabian to anyone looking for a vehicle. He will work hard to get you the right vehicle at the right price. More

Overall pleasing experience Fabian was great to work with. Very knowledgeable and experienced. We left very happy with everything we wanted. For sure would recommend to friends a Fabian was great to work with. Very knowledgeable and experienced. We left very happy with everything we wanted. For sure would recommend to friends and family. More

Dealt with a winning sales consultant. Fabian Murphy II does not match the perceived car salesman profile. From beginning to end the buying experience is a pleasure. He writes his lesson pl Fabian Murphy II does not match the perceived car salesman profile. From beginning to end the buying experience is a pleasure. He writes his lesson plan quickly and delivers a grand slam. His membership on team Gerald makes a World Series winner! More

Excellent customer service! Our sales representative, Mr. Fabian Murphy, II was extremely friendly, personable, knowledgeable, and professional. We highly recommend that Mr. Murp Our sales representative, Mr. Fabian Murphy, II was extremely friendly, personable, knowledgeable, and professional. We highly recommend that Mr. Murphy, who will make the purchase and/or leasing of a Kia vehicle extremely effective, fair and non-stressful. More

great!!!!!!! We stopped in to GERALD KIA were met by a very professional salesman, Fabian murphy. He was just great in explaining everything about Kia and took us We stopped in to GERALD KIA were met by a very professional salesman, Fabian murphy. He was just great in explaining everything about Kia and took us through a test drive. We loved dealing with him and would recommend him to future buyers. Also Brian Shewalter was very knowledgeable and professional in the finance department. thanks for a wonderful car buying experience!!!!!! More

Finally, a car purchase that was pleasant !! Fabian introduced us to a complete review of the Sorento. All vehicle operations were explained even before the road test. Afterward, we discussed fin Fabian introduced us to a complete review of the Sorento. All vehicle operations were explained even before the road test. Afterward, we discussed final price and finance options with both Fabian & Sean K. Both of them are professional, knowledgable and friendly. We are very happy with our new vehicle and look forward to a long relationship with your dealership. More

Honest Quote Delivered I used TrueCar to get quotes from several dealerships on several vehicles. I told all the dealerships within 150 miles what I was being quoted and as I used TrueCar to get quotes from several dealerships on several vehicles. I told all the dealerships within 150 miles what I was being quoted and asked all of them for out-the-door prices including all dealer add-ons and TT&L. Some dealers asked I come in to discuss it. Gerald just gave me a price and explained the features and models offered. Gerald had the best deal and gave me exactly what they quoted. There were other things that they recommended (on occasion maybe slightly condescendingly/frustrated) I add to the purchase but in the end there were no mandatory add-ons to complete the purchase. Great followup service. Service forgot to put the floor mats in the car and the detailing job was sub par (marks in the car, used a dirty rag on windshield that left bad streaks, paper towel residue on dash). After asking about the mats and some back and forth on whether the car came with mats, they are in the process of shipping them to me with minimal hassle. Nothing in life is perfect, Gerald Kia has been fair, reasonable and reliable in working through the issues and speed bumps. More