Gerald Kia of North Aurora

Dealt with a winning sales consultant. Fabian Murphy II does not match the perceived car salesman profile. From beginning to end the buying experience is a pleasure. He writes his lesson pl Fabian Murphy II does not match the perceived car salesman profile. From beginning to end the buying experience is a pleasure. He writes his lesson plan quickly and delivers a grand slam. His membership on team Gerald makes a World Series winner! More

Excellent customer service! Our sales representative, Mr. Fabian Murphy, II was extremely friendly, personable, knowledgeable, and professional. We highly recommend that Mr. Murp Our sales representative, Mr. Fabian Murphy, II was extremely friendly, personable, knowledgeable, and professional. We highly recommend that Mr. Murphy, who will make the purchase and/or leasing of a Kia vehicle extremely effective, fair and non-stressful. More

great!!!!!!! We stopped in to GERALD KIA were met by a very professional salesman, Fabian murphy. He was just great in explaining everything about Kia and took us We stopped in to GERALD KIA were met by a very professional salesman, Fabian murphy. He was just great in explaining everything about Kia and took us through a test drive. We loved dealing with him and would recommend him to future buyers. Also Brian Shewalter was very knowledgeable and professional in the finance department. thanks for a wonderful car buying experience!!!!!! More

Never Again Went here and was greeted by Vito. Not very knowledgeable, was stressful to work with. We asked Vito about payments, and he was unable to answer. Vit Went here and was greeted by Vito. Not very knowledgeable, was stressful to work with. We asked Vito about payments, and he was unable to answer. Vito would tell me things about the vehicle I was interested in that weren't true. My husband would ask how much it would be if we financed "X", Vito would only reply with "yeah, I get that, but where do you need to be". Vito tried to tell me the vehicle had captains chairs, when in fact he took out the middle seat and put it in the trunk. Told me this was the only car they could sell me. Found the vehicle I wanted at their sister lot, but Vito said the website was wrong and told me this was the only one left. Almost bought what he was trying to sell me. Then I called their sister in Naperville. Michael answered ALL of my questions, if he didn't know, he found out. The vehicle I asked to be put in in Aurora WAS there, and is NOW mine, thanks to Michael. I will say, though that the sales manager that tried to help us was nice to speak with. More

Finally, a car purchase that was pleasant !! Fabian introduced us to a complete review of the Sorento. All vehicle operations were explained even before the road test. Afterward, we discussed fin Fabian introduced us to a complete review of the Sorento. All vehicle operations were explained even before the road test. Afterward, we discussed final price and finance options with both Fabian & Sean K. Both of them are professional, knowledgable and friendly. We are very happy with our new vehicle and look forward to a long relationship with your dealership. More

Honest Quote Delivered I used TrueCar to get quotes from several dealerships on several vehicles. I told all the dealerships within 150 miles what I was being quoted and as I used TrueCar to get quotes from several dealerships on several vehicles. I told all the dealerships within 150 miles what I was being quoted and asked all of them for out-the-door prices including all dealer add-ons and TT&L. Some dealers asked I come in to discuss it. Gerald just gave me a price and explained the features and models offered. Gerald had the best deal and gave me exactly what they quoted. There were other things that they recommended (on occasion maybe slightly condescendingly/frustrated) I add to the purchase but in the end there were no mandatory add-ons to complete the purchase. Great followup service. Service forgot to put the floor mats in the car and the detailing job was sub par (marks in the car, used a dirty rag on windshield that left bad streaks, paper towel residue on dash). After asking about the mats and some back and forth on whether the car came with mats, they are in the process of shipping them to me with minimal hassle. Nothing in life is perfect, Gerald Kia has been fair, reasonable and reliable in working through the issues and speed bumps. More

Happy First Car Owner! I had driven past this dealership past times. When I went in and test drove my now Kia Sportage, I was impressed from start to finish. They took the t I had driven past this dealership past times. When I went in and test drove my now Kia Sportage, I was impressed from start to finish. They took the time to get to know me and what I was looking for in a car, not just getting me to buy the first one I looked at. Very happy with my purchase and would recommend this place to anyone! More

One of the best!! This was absolutely one of the BEST buying experiences I've had. Three weeks ago, I set out in a very difficult situation in hopes of getting out of This was absolutely one of the BEST buying experiences I've had. Three weeks ago, I set out in a very difficult situation in hopes of getting out of my old, run-down vehicle. After an extremely nervous conversation, both Dan Rudnicki and Fabian Murphy took care of me. I got to drive off in my first brand new vehicle (a 2016 Kia Soul). I'm a freelance actor/choreographer and am in the car frequently and needed something that was not only budget friendly to my situation, but a safe vehicle as well. Thank you so much to the guys who took such wonderful care of me. It was my second time buying from this dealership in the last decade and I know it won't be my last!! More

Another Satisfied Customer Everyone involved took great care of me and sent me off in a great new car! I can't say enough about the over all professionalism off the staff. If yo Everyone involved took great care of me and sent me off in a great new car! I can't say enough about the over all professionalism off the staff. If you are looking for a stress free way of buying a car I highly recommend Gerald Auto Group. More

Great experience! I was very happy to hear that I was able to get into a lease vehicle and get rid of my current vehicle which I wasn't too happy with. Thanks to Fabia I was very happy to hear that I was able to get into a lease vehicle and get rid of my current vehicle which I wasn't too happy with. Thanks to Fabian Murphy and Sean McKane, they were able to make that happen. Never in my life did I ever think about purchasing a KIA, since I have always been a Jeep girl. I was very happy with the suggestion in color that Fabian Murphy made and in turn, made my hubby happy. I look forward to servicing our vehicle at Gerald Kia in North Aurora for years to come. Thank you again for putting my mind at ease. LOVE THE VEHICLE!!! More