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Gerald Kia of North Aurora

North Aurora, IL

4.7
721 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 721 reviews

December 11, 2016

Excellent Car Buying Experience After many test drives and a lot of research, I decided I wanted to buy a Kia Optima. Derrick was great to work with and made the process as smooth an More

by naes0323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ferris Spikener, Derrick Duff
Dec 11, 2016 -

Gerald Kia of North Aurora responded

Thank you and congratulations on your Kia Optima! I am happy to hear that Derrick and Ferris were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Matt Gerald - mgerald@geraldauto.com

December 05, 2016

Tremendous Will Leite and Rigo Moreno were phenomenal in helping me find a great deal on a used car. Couldn't be happier with the experience and the vehicle. More

by righttherefred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gerald, William Leite, Rigo Moreno
Dec 07, 2016 -

Gerald Kia of North Aurora responded

Fred, thank you for taking the time to leave us this review. Congratulations on your purchase! We are so glad that Will and Rigo were able to help you find a great deal. Please let us know if you have any further questions about your vehicle and we will be happy to help! Sincerely, Matt Gerald - mgerald@geraldauto.com

November 04, 2016

How car buying should be My wife narrowed the car search to a KIA Optima, Hyundai Sonata and Subaru Legacy as her preferred vehicles. We also test drove the Ford Fusion and C More

by alldaylong51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Sparti, Derrick Duff
Nov 11, 2016 -

Gerald Kia of North Aurora responded

Lou, thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. Congratulations on your new 2016 Optima Sangria! We are very glad to hear that your experience with Derek and Ed has been very positive. It was great doing business with you. We hope to see you again! Sincerely, Matt Gerald - mgerald@geraldauto.com

November 01, 2016

Amazing I went to Kia looking for a great car for a great deal and I got both. Derrick made the process so mcuh simpler also. He isn't one of those types of s More

by camihill2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Duff
Nov 03, 2016 -

Gerald Kia of North Aurora responded

Thank you so much for the wonderful feedback and congratulations on your new Kia! Derrick is one of the best at his career and your review is spot on. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, Matt Gerald - mgerald@geraldauto.com

October 29, 2016

Amazing Customer Service I had a great buying experience. Derrick was able to get me the car I wanted and a great deal. I'm beyond happy with my purchase and would definitely More

by Yaya29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Duff
Nov 03, 2016 -

Gerald Kia of North Aurora responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Derrick was so positive. Congratulations on your new car! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Matt Gerald - mgerald@geraldauto.com

October 29, 2016

Worry free The salesman Derrick was very friendly and helpful and was able to get me approved pretty quick for a car. It was also nice that he always available a More

by Cody Peeples
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Duff
Nov 03, 2016 -

Gerald Kia of North Aurora responded

Thank you for leaving us this great review and congratulations on your purchase, Cody! We are very happy to hear that Derrick could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Sincerely, Matt Gerald - mgerald@geraldauto.com

October 29, 2016

Best experience buying a new car I've never had so much fun buying a car. Derrick Duff was very friendly and so helpful with finding my new SUV with a great deal ! I am so glad tha More

by domestic diva
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Duff
Nov 03, 2016 -

Gerald Kia of North Aurora responded

We appreciate you taking the time to leave us a great review! We are pleased to hear Derrick did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Matt Gerald - mgerald@geraldauto.com

October 20, 2016

Great service Fabian made the car buying experience enjoyable with his humour. We test drove the vehicle I mentioned but then he matched me to a better fit. He was More

by Jill Hall
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy
Oct 24, 2016 -

Gerald Kia of North Aurora responded

Hello Jill and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Fabian was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Matt Gerald - mgerald@geraldauto.com

October 13, 2016

Best Customer Experience Fabian Murphy is the best! I went in asking to test drive 2 specific vehicles. He asked me about my lifestyle and matched me to my perfect vehicle a K More

by lotasoul
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy
Oct 14, 2016 -

Gerald Kia of North Aurora responded

Thank you so much for the wonderful feedback and congratulations on your new Kia Soul! Fabian is one of the best at his career and your review is spot on. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, Matt Gerald - mgerald@geraldauto.com

September 05, 2016

Overall pleasing experience Fabian was great to work with. Very knowledgeable and experienced. We left very happy with everything we wanted. For sure would recommend to friends a More

by sarahmuranyi1589
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy
Sep 09, 2016 -

Gerald Kia of North Aurora responded

Sarah, thanks for this marvelous review and congratulations on your purchase! We are so pleased that Fabian was able to provide you with such exceptional service. We look forward to working with you in the future. Sincerely, Matt Gerald - mgerald@geraldauto.com

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