Gerald Kia of North Aurora
North Aurora, IL
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Excellent Car Buying Experience After many test drives and a lot of research, I decided I wanted to buy a Kia Optima. Derrick was great to work with and made the process as smooth an After many test drives and a lot of research, I decided I wanted to buy a Kia Optima. Derrick was great to work with and made the process as smooth and easy as possible. He truly cares and made me feel comfortable with the whole process. He worked hard to help us get a great deal. After working with Derrick in sales, I then worked with one of the finance managers, Ferris. Ferris made the finance process as quick and painless as possible. He made sure I understood the extended warranty options and such, but wasn't pushy about adding them. I was very happy with Derrick and Ferris. They were very courteous, professional, and a pleasure to work with! More
Tremendous Will Leite and Rigo Moreno were phenomenal in helping me find a great deal on a used car. Couldn't be happier with the experience and the vehicle. Will Leite and Rigo Moreno were phenomenal in helping me find a great deal on a used car. Couldn't be happier with the experience and the vehicle. More
How car buying should be My wife narrowed the car search to a KIA Optima, Hyundai Sonata and Subaru Legacy as her preferred vehicles. We also test drove the Ford Fusion and C My wife narrowed the car search to a KIA Optima, Hyundai Sonata and Subaru Legacy as her preferred vehicles. We also test drove the Ford Fusion and Chevy Malibu at the end of the process (3 days later) we became another extremely satisfied customer and raving fan of Gerald KIA of North Aurora. We purchased a 2016 Optima Sangria at great price and my wife couldn't be happier. As the saying goes happy wife happy life. The experience was phenomenal Ed Sparti the finance director was courteous, professional and demonstrated a high degree of integrity by not trying to sell us more things that we didn't want. We had a budget that was reasonable and he worked with it, he explained all the paperwork thoroughly and didn't take hours to complete the process. I did most the shopping over the phone looking at there inventory without any hassle. There was no xxxxxx business with pricing or bait and switch which many people fear when shopping for a car. I was very appreciative of Derek Duff as well because of his knowledge, hospitality and reception of us made us fell very welcomed and relaxed through the process. It was painless, enjoyable and rewarding. We left feeling like you should when you make a big purchase excited, satisfied and relieved. Thank you Derek and Ed Lou Lopez More
Amazing I went to Kia looking for a great car for a great deal and I got both. Derrick made the process so mcuh simpler also. He isn't one of those types of s I went to Kia looking for a great car for a great deal and I got both. Derrick made the process so mcuh simpler also. He isn't one of those types of salesman that are just put to get your money, he actually cares and assures that you are getting a rest deal for your money. Very happy with my Kia purchase. 10/10 would recommend this Kia dealership and make sure to ask for Derrick when you go! More
Amazing Customer Service I had a great buying experience. Derrick was able to get me the car I wanted and a great deal. I'm beyond happy with my purchase and would definitely I had a great buying experience. Derrick was able to get me the car I wanted and a great deal. I'm beyond happy with my purchase and would definitely recommend him if you need a vehicle. More
Worry free The salesman Derrick was very friendly and helpful and was able to get me approved pretty quick for a car. It was also nice that he always available a The salesman Derrick was very friendly and helpful and was able to get me approved pretty quick for a car. It was also nice that he always available and kept me updated on any changes throughout the buying process. More
Best experience buying a new car I've never had so much fun buying a car. Derrick Duff was very friendly and so helpful with finding my new SUV with a great deal ! I am so glad tha I've never had so much fun buying a car. Derrick Duff was very friendly and so helpful with finding my new SUV with a great deal ! I am so glad that I came to this dealership to purchase my new ride. I highly recommend this dealership and Derrick Duff to handle anyone's purchase of a vehicle. More
Great service Fabian made the car buying experience enjoyable with his humour. We test drove the vehicle I mentioned but then he matched me to a better fit. He was Fabian made the car buying experience enjoyable with his humour. We test drove the vehicle I mentioned but then he matched me to a better fit. He was patient while I took awhile deciding and stayed late to get me in the car that day. More
Best Customer Experience Fabian Murphy is the best! I went in asking to test drive 2 specific vehicles. He asked me about my lifestyle and matched me to my perfect vehicle a K Fabian Murphy is the best! I went in asking to test drive 2 specific vehicles. He asked me about my lifestyle and matched me to my perfect vehicle a Kia Soul! Fabian is not your typical car salesman. You can tell he really loves his job and his customers. He even brought the paperwork to my home for my husband to sign as he was just out of the hospital and could not walk. I would recommend Fabian to anyone looking for a vehicle. He will work hard to get you the right vehicle at the right price. More
Overall pleasing experience Fabian was great to work with. Very knowledgeable and experienced. We left very happy with everything we wanted. For sure would recommend to friends a Fabian was great to work with. Very knowledgeable and experienced. We left very happy with everything we wanted. For sure would recommend to friends and family. More