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Gerald Kia of North Aurora

North Aurora, IL

4.8
722 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 722 reviews

September 01, 2023

A wonderful dealership with an excellent overall team of salespeople and management and staff. I would give them a 10 star rating if it went up that high! More

by troygower
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris,Daniel , Adil Fadlelmula, Chuck Settles
Sep 06, 2023 -

Gerald Kia of North Aurora responded

Troy, your kind words took our breath away! I am so glad your visits have been such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

August 23, 2023

Super friendly, knowledgeable, our salesman Ray was awesome, even after we got home. They were not pushing , easy to work with . GREAT DEALERSHIP More

by Tapley98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raynier Dino
Aug 28, 2023 -

Gerald Kia of North Aurora responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

August 22, 2023

We felt comfortable while shopping — not like we were being pushed or given a “hard sell”. We could look and go at our pace. Keevin was excellent and helped us through the whole process. More

by emily.heinz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel (our finance guy) … very personable. , Keevin Pullen
Aug 25, 2023 -

Gerald Kia of North Aurora responded

Thank you for writing this amazing review for our team! I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

August 12, 2023

Listened to what I wanted and was not pushy. Willing to let me review and think to get back later. More

by Maulding.brian
Recommend Dealer
Yes
Employees Worked With
Gina Esposito
Aug 16, 2023 -

Gerald Kia of North Aurora responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

August 07, 2023

We got a great deal on our car. Adil was incredibly generous with his time and his knowledge--going over all the features and making sure we had the information we required. He neve More

by dphares72@gmail.com
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
Aug 10, 2023 -

Gerald Kia of North Aurora responded

First and foremost thank you so much for leaving this fantastic review! At Gerald Kia of North Aurora, our team will do whatever it takes to make sure our guests get the best deal. I hope you are continuing to enjoy your new ride and can't wait to see you again soon! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

August 06, 2023

Best customer service, really polite and respectful. Very helpful in some many ways and treat you very well. Highly recommend More

by brandonmd201017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Kainz, Ed Mierzycki, Adil Fadlelmula
Aug 09, 2023 -

Gerald Kia of North Aurora responded

It is important our customers feel completely confident with the customer service they received and it made me happy to read your review. If there are any other automotive needs I can assist you with, please don't hesitate to call me or stop by. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

August 03, 2023

Great experience and great people ! I will definitely be coming back and recommending to others More

by yazmeeng.alexis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keevin Pullen
Aug 08, 2023 -

Gerald Kia of North Aurora responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

July 31, 2023

AWESOME dealership! Everyone is so helpful and knowledgeable about every car! Salesman ,Ray, is the best More

by Kassi1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raynier Dino
Aug 03, 2023 -

Gerald Kia of North Aurora responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

July 31, 2023

Got a text that the car I wanted was in stock. Went to the dealership and asked for the sales guy that I talked to previously. Turns out he quit. Got another guy who was not all that friendly. Def More

by Sjaenicke
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Na
Aug 03, 2023 -

Gerald Kia of North Aurora responded

Here at Gerald Kia of North Aurora, we are committed to providing a pleasant shopping experience, and that always starts with great customer service. From your feedback, it is clear you were not treated with the respect and courtesy you deserve. I would appreciate the opportunity to make things right. I will be contacting you shortly to discuss your experience. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

July 24, 2023

Gina was incredibly helpful! She was great to work with from start to finish and even found us our wanted vehicle a whole month before promised! More

by the urgero fam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina Esposito
Jul 27, 2023 -

Gerald Kia of North Aurora responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. I am sincerely pleased to know that Gina's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

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