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Gerald Kia of North Aurora

North Aurora, IL

4.7
721 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 721 reviews

February 02, 2017

Journey to a new Kia Sportage We worked with Michael Caballero on the evaluation and purchase of our new Kia Sportage, and we were very pleased with the support he provided through More

by CarShopper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Caballero
Feb 03, 2017 -

Gerald Kia of North Aurora responded

Congratulations on your new Kia Sportage! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Michael was so positive. Please come back and see us again in the future with anything else you might need. Take care! Best regards, Sincerely, Matt Gerald - mgerald@geraldauto.com

January 26, 2017

OUTSTANDING I came into the dealership not really knowing what my move was as far as a large amount of negative equity. Ed put me in a deal you couldn't turn down More

by LEXX08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki
Jan 27, 2017 -

Gerald Kia of North Aurora responded

Thank you for this great review and congratulations on your new car. Ed is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Sincerely, Matt Gerald - mgerald@geraldauto.com

January 17, 2017

Genuine Connection Matters Tom was incredibly down to earth, friendly and genuine. With him, we never felt like he was simply trying to make a sale. Rather, his priority was hel More

by patriciak60115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Wiencek
Jan 23, 2017 -

Gerald Kia of North Aurora responded

Patricia, thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. We would like to congratulate you on your new vehicle! We are very glad to hear that your experience with Tom has been very positive. It was great doing business with you. We hope to see you again! Sincerely, Matt Gerald - mgerald@geraldauto.com

January 11, 2017

sales manager is a jerk Thomas Wiencek did a very nice job of getting me to buy the car. I give him a 5 star rating. the sales manager on the other hand was a total jerk and More

by MH
Recommend Dealer
No
Employees Worked With
Matt Gerald, Thomas Wiencek
January 05, 2017

no pressure. Derrick Duff was easy to work with...i told him what i wanted, what i could afford, and there was no pressure to upsell me to something i didnt want.. More

by Greg Weindorf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Duff
Jan 06, 2017 -

Gerald Kia of North Aurora responded

Greg, it is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Gerald Kia of North Aurora. I will definitely share your comments with Derrick and please let us know if there's anything else we can do for you. Sincerely, Matt Gerald - mgerald@geraldauto.com

January 05, 2017

First Time Buyer Me being a first time buyer I really needed someone like Derrick. He really helped me with everything from understanding the process to setting my ca More

by ceerocha07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Duff
Jan 05, 2017 -

Gerald Kia of North Aurora responded

It was a pleasure to read about your first buying experience working with Derrick. Congratulations on your purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Matt Gerald - mgerald@geraldauto.com

January 04, 2017

Daniel Rudnicki IS THE BEST THERE IS! Daniel Rudnicki and his team at Gerald are the best! I did tons of research to find a Kia salesman that would not play games. He dealt with me over em More

by pamela thompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki
Jan 05, 2017 -

Gerald Kia of North Aurora responded

Pamela, thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. Congratulations on your Kia Soul! We are very glad to hear that your experiences with Daniel and the team have been very positive. We appreciate your continued business and loyalty! If you have any further needs, do not hesitate to come back in for a visit! Sincerely, Matt Gerald - mgerald@geraldauto.com

January 02, 2017

My experience was very good, Normally I avoid shopping for cars, my husband usually gies alone. We started the just looking at different cars and net Derrick. Derrick was very f More

by Pisrarlson
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Duff
Jan 05, 2017 -

Gerald Kia of North Aurora responded

Hi and thank you so much for sharing your 5-star feedback with us! We're glad your purchase went so well. I will definitely share your comments with Derrick and we look forward to working with you again down the road. Sincerely, Matt Gerald - mgerald@geraldauto.com

December 31, 2016

A Blessing Derrick Duff was great!! He literally spent 3 weeks on helping me get into an affordable car for my wife and I. Truly Recommend him!!!! More

by Aaron Petty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Duff
Jan 05, 2017 -

Gerald Kia of North Aurora responded

Congratulations on your new purchase, Aaron. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. Derrick is wholly devoted to the success of our guests’ experiences and we are proud to have him on our team. We would love to work with you again. Sincerely, Matt Gerald - mgerald@geraldauto.com

December 26, 2016

Great people and experience. Gerald Kia of North Aurora are the best at what they do at selling cars and helping out the customer. Thomas Wiencek is great saleman, he was very hel More

by Leo2718
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Wiencek
Dec 27, 2016 -

Gerald Kia of North Aurora responded

Thank you for sharing your experience with us, Leo! Congratulations on your new Kia Optima! Our team works incredibly hard to exemplify our commitment to customer care and we're so thankful that your time with Thomas was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help! Sincerely, Matt Gerald - mgerald@geraldauto.com

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