Gerald Kia of North Aurora
North Aurora, IL
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Very pleasant! Our salesman, Tom Wiencek, was extremely polite...and most helpful. Staff worked with us to get the numbers where we were comfortable with them. Whe Our salesman, Tom Wiencek, was extremely polite...and most helpful. Staff worked with us to get the numbers where we were comfortable with them. When it appeared that our visit was taking longer and we needed to be at an appointment, they made the process move swiftly so we were not inconvenienced. More
Great non pressure sale!! Our salesman was a wonderful guy, not pressuring us to spend more than our budget. He was honest and forethcoming with great information. I left the Our salesman was a wonderful guy, not pressuring us to spend more than our budget. He was honest and forethcoming with great information. I left the dealership feeling like I made a new friend. I can't express my gratitude enough for the awesome service and staff at Gerald Kia! More
Purchase of new 2016 Kia Sorento Our sales consultant, Tom Weincek, was an absolute pleasure to work with during our recent vehicle purchase visit at Gerald Kia in No. Aurora, IL. To Our sales consultant, Tom Weincek, was an absolute pleasure to work with during our recent vehicle purchase visit at Gerald Kia in No. Aurora, IL. Tom was attentive to our needs, negotiations and questions. He displayed a very polite, cooperative service-attitude and patient, even-keeled disposition. We had several points of discussion during our sales negotiation that needed in-depth explanation and considerable candor. He knocked that out of the park! Tom made us feel welcomed, important and respected. He explained every feature of the vehicle we were considering thoroughly and clearly, and brought every available product, service, cost and accessories that might make our vehicle purchase more enjoyable, safe or economical, to our consideration. If you want honest, straightforward sales attention without the hovering or hard-handed pushing...go see Tom Weincek at Gerald Kia No. Aurora on your next automobile purchase. On a 10-scale...he is a 10! Thank you, Kia! More
Thank you kia I just want to thank Michael for being so patient with me! The finance department was awesome in getting the job done! It was a great pleasure working I just want to thank Michael for being so patient with me! The finance department was awesome in getting the job done! It was a great pleasure working with the whole team of kia! I apologize if I left someone name out! More
Journey to a new Kia Sportage We worked with Michael Caballero on the evaluation and purchase of our new Kia Sportage, and we were very pleased with the support he provided through We worked with Michael Caballero on the evaluation and purchase of our new Kia Sportage, and we were very pleased with the support he provided through the whole process. He was always prompt with answers to our questions, and although he kept in contact with us regularly, he didn't pester us as we evaluated other brands & models. More
Wonderful~ Tom Wiencek was my salesman, very kind, explained everything to me, very helpful, my experience at Gerald Kia was Great!!! From the beginning to end I Tom Wiencek was my salesman, very kind, explained everything to me, very helpful, my experience at Gerald Kia was Great!!! From the beginning to end I felt Tom did a great job, Thank You~ More
OUTSTANDING I came into the dealership not really knowing what my move was as far as a large amount of negative equity. Ed put me in a deal you couldn't turn down I came into the dealership not really knowing what my move was as far as a large amount of negative equity. Ed put me in a deal you couldn't turn down. He covered that equity and put me into a brand new 2017 with 10 miles. Everything was quick outstanding and not pushy at all. When is time to purchaae a new car ed will be the one to see. More
Genuine Connection Matters Tom was incredibly down to earth, friendly and genuine. With him, we never felt like he was simply trying to make a sale. Rather, his priority was hel Tom was incredibly down to earth, friendly and genuine. With him, we never felt like he was simply trying to make a sale. Rather, his priority was helping us find the exact vehicle to meet our needs and he worked very hard to make that happen. Buying a vehicle is an overwhelming process and it's important to have sales folks that know how to connect with that human emotion. My husband and I are old school in that way. We prefer someone who knows the business they are in but who takes the time to establish genuine rapport with the folks they are dealing with. We will recommend Tom to anyone in search of a vehicle. Not just because he's a great salesperson but because he seems to be a decent human being. Well done! More
sales manager is a jerk Thomas Wiencek did a very nice job of getting me to buy the car. I give him a 5 star rating. the sales manager on the other hand was a total jerk and Thomas Wiencek did a very nice job of getting me to buy the car. I give him a 5 star rating. the sales manager on the other hand was a total jerk and because of this reason i will NEVER buy another car at this dealer. This purchase has been one of the most terrible buying experience of my entire life. I have been asked since buying this car by 3 different people if it's a good place to buy. I gave them my experience and told them to do what they want. One of the persons went to Elgin Napelton Kia and bought a car. If it wasn't for our salesman, Tom, i would have walked out. Your sales manager stated, " I have 5 people lined up behind you ready to buy a car." That's probably true but there are at least 100 car dealers around me I could have bought from. again, I'll have my service done there because of warranty, but I'll never buy another car from gerald kia. More
First Time Buyer Me being a first time buyer I really needed someone like Derrick. He really helped me with everything from understanding the process to setting my ca Me being a first time buyer I really needed someone like Derrick. He really helped me with everything from understanding the process to setting my car up to leave the lot. He was patient and very friendly he made the process so easy for me. I'm so thankful to him for working so hard. More