Gerald Kia of North Aurora
North Aurora, IL
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Journey to a new Kia Sportage We worked with Michael Caballero on the evaluation and purchase of our new Kia Sportage, and we were very pleased with the support he provided through We worked with Michael Caballero on the evaluation and purchase of our new Kia Sportage, and we were very pleased with the support he provided through the whole process. He was always prompt with answers to our questions, and although he kept in contact with us regularly, he didn't pester us as we evaluated other brands & models. More
OUTSTANDING I came into the dealership not really knowing what my move was as far as a large amount of negative equity. Ed put me in a deal you couldn't turn down I came into the dealership not really knowing what my move was as far as a large amount of negative equity. Ed put me in a deal you couldn't turn down. He covered that equity and put me into a brand new 2017 with 10 miles. Everything was quick outstanding and not pushy at all. When is time to purchaae a new car ed will be the one to see. More
Genuine Connection Matters Tom was incredibly down to earth, friendly and genuine. With him, we never felt like he was simply trying to make a sale. Rather, his priority was hel Tom was incredibly down to earth, friendly and genuine. With him, we never felt like he was simply trying to make a sale. Rather, his priority was helping us find the exact vehicle to meet our needs and he worked very hard to make that happen. Buying a vehicle is an overwhelming process and it's important to have sales folks that know how to connect with that human emotion. My husband and I are old school in that way. We prefer someone who knows the business they are in but who takes the time to establish genuine rapport with the folks they are dealing with. We will recommend Tom to anyone in search of a vehicle. Not just because he's a great salesperson but because he seems to be a decent human being. Well done! More
sales manager is a jerk Thomas Wiencek did a very nice job of getting me to buy the car. I give him a 5 star rating. the sales manager on the other hand was a total jerk and Thomas Wiencek did a very nice job of getting me to buy the car. I give him a 5 star rating. the sales manager on the other hand was a total jerk and because of this reason i will NEVER buy another car at this dealer. This purchase has been one of the most terrible buying experience of my entire life. I have been asked since buying this car by 3 different people if it's a good place to buy. I gave them my experience and told them to do what they want. One of the persons went to Elgin Napelton Kia and bought a car. If it wasn't for our salesman, Tom, i would have walked out. Your sales manager stated, " I have 5 people lined up behind you ready to buy a car." That's probably true but there are at least 100 car dealers around me I could have bought from. again, I'll have my service done there because of warranty, but I'll never buy another car from gerald kia. More
no pressure. Derrick Duff was easy to work with...i told him what i wanted, what i could afford, and there was no pressure to upsell me to something i didnt want.. Derrick Duff was easy to work with...i told him what i wanted, what i could afford, and there was no pressure to upsell me to something i didnt want....leased a 2017 and he walked me through the process easily.... More
First Time Buyer Me being a first time buyer I really needed someone like Derrick. He really helped me with everything from understanding the process to setting my ca Me being a first time buyer I really needed someone like Derrick. He really helped me with everything from understanding the process to setting my car up to leave the lot. He was patient and very friendly he made the process so easy for me. I'm so thankful to him for working so hard. More
Daniel Rudnicki IS THE BEST THERE IS! Daniel Rudnicki and his team at Gerald are the best! I did tons of research to find a Kia salesman that would not play games. He dealt with me over em Daniel Rudnicki and his team at Gerald are the best! I did tons of research to find a Kia salesman that would not play games. He dealt with me over email and was clear about the price and all details. When I came in, he was just as fantastic. Easy to work with, not pushy, nice and even got the price lower than we worked out via email. The finance people, the man that welcomed us at the door were all genuine and super cool. I looked around at over 6 dealerships to find a decent salesman. I went back to Gerald Aurora because I had such a good experience in 2013 when I leased my first Kia. My old salesperson was no longer there so I had to start over:( Turned out to be no big deal when I found Dan! I have been leasing for the past 2 cars and have dealt with a lot of bad and slimy car sales people. It was refreshing to deal with a car salesman that does not represent the old ways of doing business. I can't recommend him more highly. I live over 50 miles from the dealership but it was worth the trip to get the best price, best service and people that are not going to nickle and dime. LOVE my Kia Soul!!!!!!!! More
My experience was very good, Normally I avoid shopping for cars, my husband usually gies alone. We started the just looking at different cars and net Derrick. Derrick was very f Normally I avoid shopping for cars, my husband usually gies alone. We started the just looking at different cars and net Derrick. Derrick was very friendly, concerned what wecwere looking forehand why, and also tried to kerp our price point in kind. More
A Blessing Derrick Duff was great!! He literally spent 3 weeks on helping me get into an affordable car for my wife and I. Truly Recommend him!!!! Derrick Duff was great!! He literally spent 3 weeks on helping me get into an affordable car for my wife and I. Truly Recommend him!!!! More
Great people and experience. Gerald Kia of North Aurora are the best at what they do at selling cars and helping out the customer. Thomas Wiencek is great saleman, he was very hel Gerald Kia of North Aurora are the best at what they do at selling cars and helping out the customer. Thomas Wiencek is great saleman, he was very helpful through out the process and explain everything very well. He put up a battle to get me in a brand new Kia Optima and with a monthly payment that I was pleased with. I would recommend people to shop here for their next new or used vehicle. More