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Gerald Kia of North Aurora

North Aurora, IL

4.7
721 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 721 reviews

March 23, 2017

Great Service I came in to Kia not expecting to purchase a new car the same day. Michael was so helpful with helping me decide what was best for me. I fell in love More

by Mich12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Caballero
Mar 24, 2017 -

Gerald Kia of North Aurora responded

Mich, it was a pleasure to read about your car buying experience. Congratulations on your new Sportage! It's delightful to know that Michael was helpful during your purchase. We look forward to seeing you again in the future! Sincerely, Matt Gerald - mgerald@geraldauto.com

March 12, 2017

Fast, Friendly, and Informative Everything was handle quickly and everyone was friendly and informative. I know what to expect for upcoming service appointments! They went over each More

by J. Sutton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Stewart
Mar 15, 2017 -

Gerald Kia of North Aurora responded

Hello and thank you for sharing your experience with us! We treat all our customers with respect and are so happy to hear that you found our team to be informative and friendly. Thanks again and take care! Sincerely, John Kainz – Service Manager – Jkainz@geraldauto.com

February 28, 2017

the best car buying service ever!!!!! soo ive been looking for a car for a while now about 6 months, i knew last week i was going to get a car soon i just wanted to be sure what i wanted t More

by brandon dokousian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Wiencek
Mar 01, 2017 -

Gerald Kia of North Aurora responded

Brandon, thank you for taking the time to write such a detailed review about your experience with us! I truly appreciate it. I would like to congratulate you on your purchase! I’m very glad to hear that your experience with Thomas has been very positive. It was great doing business with you. We hope to see you again! Sincerely, Matt Gerald - mgerald@geraldauto.com

February 16, 2017

New car sale Trading in 2009 Sportage for a 2017. Derrick Duff welcomed us, asked what we were looking for, and found just what we asked for. Not a high pressure More

by Wendy517
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Duff
Feb 21, 2017 -

Gerald Kia of North Aurora responded

Wendy, I’m grateful you chose to visit us to trade in your vehicle, and Derrick sincerely wants to help you find the perfect vehicle for you. I look forward to seeing you again at your next visit! Sincerely, Matt Gerald - mgerald@geraldauto.com

February 15, 2017

Best car buying experience EVER I went to several different car dealerships, and I felt so pressed to make a purchase. Derrick worked hard to get me a great price for the car. He rea More

by Matinal Tyson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Duff
Feb 15, 2017 -

Gerald Kia of North Aurora responded

Congratulations on your purchase, Matinal! It’s quite an accomplishment to hear that Derrick provided you the best car buying experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Matt Gerald - mgerald@geraldauto.com

February 12, 2017

Very pleasant! Our salesman, Tom Wiencek, was extremely polite...and most helpful. Staff worked with us to get the numbers where we were comfortable with them. Whe More

by PW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Also, Ed the Finance Manager, Ed Mierzycki, Thomas Wiencek
Feb 13, 2017 -

Gerald Kia of North Aurora responded

We appreciate your input and congratulations on your purchase! We're glad you had a pleasant experience with Tom and our staff and appreciate you spreading the word. We always pride ourselves in having happy customers. Thank you again for your business! Sincerely, Matt Gerald - mgerald@geraldauto.com

February 11, 2017

Great non pressure sale!! Our salesman was a wonderful guy, not pressuring us to spend more than our budget. He was honest and forethcoming with great information. I left the More

by CR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Duff
Feb 13, 2017 -

Gerald Kia of North Aurora responded

It was a pleasure to read about your car-buying experience at Gerald Kia of North Aurora. Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. We will share your comments with our staff and we look forward to working with you again down the road. Sincerely, Matt Gerald - mgerald@geraldauto.com

February 10, 2017

Purchase of new 2016 Kia Sorento Our sales consultant, Tom Weincek, was an absolute pleasure to work with during our recent vehicle purchase visit at Gerald Kia in No. Aurora, IL. To More

by T.Kalina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ferris, Ed Mierzycki, Matt Gerald, Thomas Wiencek
Feb 13, 2017 -

Gerald Kia of North Aurora responded

Thank you for this great review and congratulations on your new 2016 Kia Sorento. Tom is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Sincerely, Matt Gerald - mgerald@geraldauto.com

February 03, 2017

Thank you kia I just want to thank Michael for being so patient with me! The finance department was awesome in getting the job done! It was a great pleasure working More

by Katrina Bennett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki, Michael Caballero, Ed Mierzycki
Feb 07, 2017 -

Gerald Kia of North Aurora responded

Hi Katrina and thank you so much for sharing your 5-star feedback with us! Congratulations on your purchase! We're glad your purchase went so well. We'll be sure to pass your thanks on to Michael and we look forward to working with you again down the road. Sincerely, Matt Gerald - mgerald@geraldauto.com

February 02, 2017

Wonderful~ Tom Wiencek was my salesman, very kind, explained everything to me, very helpful, my experience at Gerald Kia was Great!!! From the beginning to end I More

by betsblubayou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Wiencek
Feb 03, 2017 -

Gerald Kia of North Aurora responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Tom was there to provide you with such exceptional service! Thank you again and congratulations on your purchase. Sincerely, Matt Gerald - mgerald@geraldauto.com

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